Mt. Ephraim Chrysler Dodge

Friendly and professional service I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was friendly. More

Oil Change Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. Everyone was very professional and helpful. Waiting room was clean and I was offered coffee. I tried to schedule my appointment online, however the new update to the website made it extremely confusing and difficult. There are way too many options such as 4k, 8k, etc. that just doesn't mean anything to me as a customer. I just wanted to select "oil change" and use the coupon I printed out from the website. More

Warranty Work-CEL-2019 Challenger -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day 4 , told me parts in, asked me when would be good for me -2nd appt- Brian (Tech), explained to me and let me know when car was done. about an hour More

Always great service I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immed I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immediately as I arrived. The car was visually inspected and I was explained in detail the procedures. The entire check-in process was simple and fast. Almost 30 minutes later I was on my way home. The repair was done right the first time. Very happy with the service department and their customer service. More

Great Service These guys are very helpful. They patiently told me the process for getting a replacement part and getting service. Unlike the cherry hill dealership These guys are very helpful. They patiently told me the process for getting a replacement part and getting service. Unlike the cherry hill dealership who was rude and unhelpful. More

I’m very grateful and happy whit them. Tanks to them I now own a brand new ram my first brand new truck I’m so happy. now own a brand new ram my first brand new truck I’m so happy. More

Always Super Service! I've had my Hellcat serviced here several times over the past 2 years. Always super service! I look forward to my next visit! Thank you! I've had my Hellcat serviced here several times over the past 2 years. Always super service! I look forward to my next visit! Thank you! More

The service dept is the best I’ve ever been to. It’s a pleasure to deal with them. Always fix the problem first time!!! pleasure to deal with them. Always fix the problem first time!!! More

Minimal contact purchase due to Covid-19. Picked vehicle out online and handled purchase via telephone until going in to sign. Have driven a new Dodge Durango so did not test drive vehicle. Even minor issue out online and handled purchase via telephone until going in to sign. Have driven a new Dodge Durango so did not test drive vehicle. Even minor issues found after delivery do not appear to be of concern or importance to this dealer. Paperwork was rushed and signed fast, and looking over it later, realized not all things were as discussed and expected. Attentive before sale and at the time of sale, but after, not so much. Warranty repair after, was told it would take 1 day and it took 6 days. Did not cover rental car total loss insurance coverage of $23.99/day and told me to fight it with corporate. Each day after 4 pm, I had to call them for an update, they never reached out to update me. Probably would not purchase here again. More

It was great they were able to come pick up my minivan for oil change and servicing and drop it back off. I have two kids and with COVID-19 it was too complicated to figure out a way to get the minivan t for oil change and servicing and drop it back off. I have two kids and with COVID-19 it was too complicated to figure out a way to get the minivan there and be able to pick it up. Appreciate their assistance!! More