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Mt. Ephraim Chrysler Dodge

Mount Ephraim, NJ

4.3
1,952 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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620 N Black Horse Pike

Mount Ephraim, NJ

08059

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Showing 1,952 reviews

January 14, 2020

Truly care about you. I went to Mt. Ephraim Dodge a few months before my lease was about to end. Gena Fischer and the staff did everything they could to get me in a new Ra More

by Cogs55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gena Fischer
Jan 14, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hey there, thank you so much for the great review! We are so pleased to hear Gena and our team has given you an incredible experience. Congratulations on your new Ram 1500 Crew Cab! We hope to see you again!

January 13, 2020

Honestly very disappointed with my experience. Did not like that my car was taken to a different mechanic to work on my car. The original problem with my car is still not fixed and and they had my car for More

by bpslavin88
Recommend Dealer
No
Employees Worked With
Joe Giunta
Jan 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn of your disappointment with any wait time that was longer than anticipated regarding your recent experience. Your satisfaction is important to us and I would like to connect with you to learn more about what had happened. Please contact me when you are free. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

January 13, 2020

The whole staff there are awesome Dean and Aex are The whole staff there are awesome Dean and Aex are awsome managers Ia am more satisfied how the all are It's my 2nd vehicle I bought there More

by stephen.hummel
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Jim Payne, Archie Smith, Debbie Green
Jan 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Congratulations on another vehicle, Stephen! We are so glad to know of your ratings for each of our team members. Thanks for all your great feedback. We hope to work with you again in the future!

January 13, 2020

Great service department. I've been mostly dealing with Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependa More

by weicholtz
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Jan 14, 2020 -

Mt. Ephraim Chrysler Dodge responded

It's wonderful to know of your amazing feedback for our Service Department. We are delighted by your great feedback for Joe and the services for your Dodge Ram! Thanks for sharing and please let us know if you have any other concerns. We are here to help.

January 12, 2020

It was a wonderful experience from start to finish. The team work on every ones part was refreshing. I’ll be be using Gina and Dick for my next purchase. Thank you for the great job. More

by Tami
Recommend Dealer
Yes
Employees Worked With
Dick Clark, Gena Fischer
Jan 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Tami, Thank you for taking the time to share your wonderful experience with Gena and Dick! We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

January 12, 2020

The folks at mt ephraim were friendly, helpful, and made every effort to get us a deal quickly that we were happy with. I would recommend this dealership to others. More

by Joe Dittmar
Recommend Dealer
Yes
Employees Worked With
Ed Heisler
Jan 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you, Joe, for taking the time to share your experience with Ed! We truly appreciate your outstanding feedback, and we look forward to taking care of any of your auto needs in the future.

January 11, 2020

I've taken my Chrysler 300S here for service a couple times and have had no issues. I definitely recommend service here at the Mt Ephraim location. More

by chillchico21
Recommend Dealer
Yes
Employees Worked With
Archie Smith
Jan 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thanks for your feedback about the services for your Chrysler 300S! We really appreciate the recommendation and our team welcomes you again!

January 11, 2020

Brought my Jeep in for an airbag light that wouldn’t go out, they were able to fix it. Service was fast and great, but somewhere in the repair the struck something and scratched my side rear panel and bump More

by 324maxwell
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Jan 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for sharing your experience. We appreciate your understanding and allowing us to rectify the situation with your Jeep. It will be a pleasure to assist you in the future. Have a great day.

January 11, 2020

Over priced parts, but service personal were great. I would recommend this dealer for service, but I must add that the parts department over charges for their parts. A quick check at Mopar parts online More

by tamlyn.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smashey ( service )
Jan 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, While we appreciate your recommendation, your feedback regarding our Parts Department is concerning. I would appreciate the opportunity to discuss your opinion. If you would, please contact me when you have a moment with your preferred contact information. Best regards, Zach Murphy BDC Director zmurphy@mtephraim.net

January 11, 2020

Had a really good experience with a lot of helpful people. Upgraded my 1500 Rebel to a Limited. This is my first desiel so wish me good luck More

by robertciccozzi
Recommend Dealer
Yes
Employees Worked With
Eric Boos, Anthony Sciola
Jan 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

Congratulations on your upgrade, Robert. We are confident that you are going to enjoy the power and durability of your new Rebel. Let us know if you have any questions or concerns.

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