Mt. Ephraim Chrysler Dodge

Eddie the service technician was great & resolved my my issue in addition to addressing the recall items without me asking to do so! issue in addition to addressing the recall items without me asking to do so! More

After having an oil change, following that I had an oil leak and a hard start. Note. My car had zero issues prior. Taking back my car to service I was charged a diagnostic fee of $180. Back track a bit upo leak and a hard start. Note. My car had zero issues prior. Taking back my car to service I was charged a diagnostic fee of $180. Back track a bit upon arrival the service advisor said it was the oil cooler( he must have been psychic) all the tech did was lift the engine cover and looked??and his conclusion was the oil cooler is leaking.. now a proper diagnosis on the oil cooler would be a total removal of the intake plenum. The oil level has not changed (been checking the oil daily). It has at the proper level since. Now my take on this is that the service dept intentionally poured oil into the valley where the oil cooler is located. Leading to the oil leak dawn. After all of this I’ve been receiving calls and emails to trade in, and if i were to do the service there it’s $1200. Don’t know is if this a tactic to persuade a customer to do a trade In. ?? More

Great service and helped figure out difficult issue. Helped immediately upon returning due to difficult discovery Helped immediately upon returning due to difficult discovery More

Fast efficient and answered all my questions. I’m usually in dealerships for hours but not here!!! They even ordered a part for my truck that was hard to get anywhere else. Thanks guys!!! I’m usually in dealerships for hours but not here!!! They even ordered a part for my truck that was hard to get anywhere else. Thanks guys!!! More

The service department is not very friendly. No, I would not recommend them to anyone else. No, I would not recommend them to anyone else. More

Staff and manager are helpful . They get things done like they say they will do They get things done like they say they will do More

My experience at the dealership was very good everyone was very friendly and helpful with giving me the service I needed. was very friendly and helpful with giving me the service I needed. More

Great experience. They wasted no time getting my car in the shop. They didn't even charge me because nothing was wrong with my car. They wasted no time getting my car in the shop. They didn't even charge me because nothing was wrong with my car. More

This was my first time at Mt. Ephraim Dodge and I can say that my sales agent Kaleb Kearse was very professional! Kaleb was very informative and very helpful, also I met Justin wh Ephraim Dodge and I can say that my sales agent Kaleb Kearse was very professional! Kaleb was very informative and very helpful, also I met Justin who also worked with me getting the vehicle that I wanted so kudos to Justin also!!! Everyone that I met at the Dealership was friendly and professional. It was an all day process but I left out of there one very excited happy customer!!! Thank you Kaleb and Justin!! More

Great people to work with. Helped me figure out options and ways to finance. Highly recommend!! Helped me figure out options and ways to finance. Highly recommend!! More