
Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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I went in to just look and get some prices. When I got there Alan came out and was very respectful and personable. We test drove a Jeep Compass. I was not satisfied with the way it drove. I told Alan that there Alan came out and was very respectful and personable. We test drove a Jeep Compass. I was not satisfied with the way it drove. I told Alan that I would have to think about it. He was not pushy about anything which I really liked. I called him and told him I decided to wait because of medical reasons. He said when I was ready to please call him. I thought that was great. My husband and I talk about a kia I had seen at the kia dealer. I went in to ask for Alan. It was very nice that I could deal with Alan even though he was at the other dealership. He was very helpful and we ended up buying the kai sportage from him. I would recomend him to any of my friends. More
Great friendy service. Very nice man! I would recommed Bill to all my friends and family. Took the extra time and went the extra mile for me. Bill to all my friends and family. Took the extra time and went the extra mile for me. More
James was very helpful with me in the overall sale of the car. It made it easier because he had a similar car himself. Any questions I've had he's been quick to give a response and is almost always availab car. It made it easier because he had a similar car himself. Any questions I've had he's been quick to give a response and is almost always available when I call in. More
I came from Camp Hill a few months ago to look at used cars, Mazda's, and KIA's, because I knew James Green and knew I could trust him. I switched from used cars to new and ended up buying two KIA Souls, cars, Mazda's, and KIA's, because I knew James Green and knew I could trust him. I switched from used cars to new and ended up buying two KIA Souls, one for my daughter and one for myself! Everyone at the dealer was great from the owner on down. James was very helpful and when we looked at the idea of buying two cars, James and the dealer did their best to work with us and our spending limits. It took a lot of "finagling" to figure out how to meet our unique set of circumstances, but James and Ladd Hanford made it work. There was no pressure or push to try to buy something we didn't want or to buy something in a rush. Neither James nor anyone else exhibited those negative behaviors some salesman have like hovering, being anxious, or being pushy. (All are things I have experienced at the majority of dealerships I have visited and I can't stand it!) If you dread that experience too, rest assured you will not get it at Ladd Hanford with James Green! James was professional friendly, knowledgable, and helped us get the best deal possible. He listened to us and worked with what we wanted. I have no "ax to grind", I am not related to anyone at Ladd Hanford, nor am I doing anyone a favor. This review was not done at the dealership, but rather 2 months later on my own. I just like to see credit go where it is due. I will be returning to see James Green and Ladd Hanford when I need another car. I would highly recommend both! More
We stopped to look at pre-owned Wranglers for my husband. Alan assisted us and answered all of our questions. We left and ran the rest of our errands. On the way home I decided that I wanted drive it again Alan assisted us and answered all of our questions. We left and ran the rest of our errands. On the way home I decided that I wanted drive it again and returned to the dealership. Once we got there we realized that it was about 10 minutes until closing time, Alan graciously, and with good humor, answered more questions and then allowed me to drive the Jeep for a few days just to make sure that I was comfortable with it, since this would be my first 4wd vehicle. Alan and Carter worked with me to get the payments where I wanted them. All in all, it was a fairly pleasant experience. I would recommend both of them. More
I like cars but buying them has usually been a stressful experience for me. Not this time! I researched new car inventory on line and found the vehicle I wanted. Brian Ressler helped me find it and explaine experience for me. Not this time! I researched new car inventory on line and found the vehicle I wanted. Brian Ressler helped me find it and explained all its features to me. We took it for an extensive test drive. When it came down to pricing, I was surprised that they gave a bottom line price, no add ons for tax, for tags, for this and that. I was even able to negotiate a little more on my trade in and was very happy with the experience. More
I was very pleased with Bill Wentzel and his helping me find the right vechicle. He was courtsey, friendly and not pushy at all. He was honest and very understanding when my son wanted to check out the c find the right vechicle. He was courtsey, friendly and not pushy at all. He was honest and very understanding when my son wanted to check out the car before I bought it. I would recommend the dealership and especically Bill to anyone I knew who was looking to purchase a car. Thank You for a pleasant experience. More
Five Stars... drove 2-1/2 hours last week from central NJ with my son to pick up his 2012 Jeep Wrangler Unlimited Sahara from Gary Deibert and the gang at Ladd-Hanford. Why did I drive so far?? Because it wa with my son to pick up his 2012 Jeep Wrangler Unlimited Sahara from Gary Deibert and the gang at Ladd-Hanford. Why did I drive so far?? Because it was the best Wrangler offering we found for the money (after much shopping). Of course the Wrangler is everything we expected. I'd agree that everyone there is friendly, courteous, and professional. I highly recommend visiting this dealership! More
Bill was very knowledgeable and friendly. Defently was there to make sure I bought the truck I wanted not the one he wanted sale. I will most certainly go back the next time I need a vehicle. there to make sure I bought the truck I wanted not the one he wanted sale. I will most certainly go back the next time I need a vehicle. More
I have gone to Ladd Hanford several times for cars and related service. I always feel like I am getting honest information about vehicles and about what I need to do to maintain them. Tank has been a gr related service. I always feel like I am getting honest information about vehicles and about what I need to do to maintain them. Tank has been a great help with any questions that I have, as has Gary Deibert. I would recommend Tank and the rest of the Ladd Hanford team to anyone looking for a vehicle. More