
Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
Filter Reviews by Keyword
By Type
Showing 423 reviews
We had contacted Alan over the weekend about a used car. He was able to get us a great deal on a 2012 Avenger, in the price range we were looking for. There was no hassle, no pressure, no wait, it was all He was able to get us a great deal on a 2012 Avenger, in the price range we were looking for. There was no hassle, no pressure, no wait, it was all around great service. I would recommend to friends and family, and hope to continue to do business with Alan, and this dealership. Frank & Liz McGovern More
Everyone wants to deal with people that care about what they do and that are willing to go above and beyond to provide top notch customer service. Our sales person, Alan Johnson, did a great job of listeni they do and that are willing to go above and beyond to provide top notch customer service. Our sales person, Alan Johnson, did a great job of listening to our needs, providing us some options, and giving us a deal that was fair with value. I would highly recommend Alan and will go to him again for my next vehicle purchase! More
Great customer service with buying are new JEEP. Have been dealing with Ladd Hanford for about 15 years and will continue for many more years. Gary Deibert is the best sales manager i know. Very informed been dealing with Ladd Hanford for about 15 years and will continue for many more years. Gary Deibert is the best sales manager i know. Very informed about the product. Was very helpfull when i bought my 2011 Dodge Ram. Alan Johnson sales rep explained all the new featues on are Jeep that it was easy to understand. More
Sales staff was extremely friendly and very helpful. They gave us a great price for our trade in and was able to help us find a payment plan which was in our budget. gave us a great price for our trade in and was able to help us find a payment plan which was in our budget. More
Knowing I would need to trade my care in soon was inevitable. However, because I do not like car payments i almost waited until i had no choice. My car let me down once again - stranded. As a ver inevitable. However, because I do not like car payments i almost waited until i had no choice. My car let me down once again - stranded. As a very active mom i had to quickly find a new car. Between working, wrestling practice, Christmas shopping, etc i thought i'd better make some phone calls to see what my options were. This is where the fun began. Other car dealerships/sales people couldnt/didnt want to speak the busy mom language. All i wanted to know was could you help me get a car within my budget. Once I told them what my budget was, they told me "no" or they told me that i would need a lot of money, probably a co-signer, blah blah, blah. They made me feel like they didnt want me to succeed. They didnt want to try. either way, I moved on. They wanted to talk about irrelevant stuff that i didnt have time for. After a few failed attempts, i remembered an experience i had in the past with Ladd Handford a year ago when i did not buy a car but went through all the motions. So i said im going back to them. I found Bill Erhgood. He listened to me, took me seriously!!! told me to go straight to financing. It was like Wham Bam DONE!!! UNBELIEVABLE!!! The difference was: He Listened to me! Based on what i told him, I think he mentally got the picture. he did not give me more to worry about before he knew what i needed to worry about. I think that boils down to respect. Respect for the customer/person. I may be the typical struggling mom, but I was treated like a princess!!!!! Thanks Bill. Merry Christmas to me - that's how my son put it! And Happy Holidays to Bill Ergood!!! More
Ladd-Hanford gave me the lowest overall price on my new 2012 Jeep Patriot. They were straightforward and did not play games. I checked with five other dealers and none had prices or customer service as goo 2012 Jeep Patriot. They were straightforward and did not play games. I checked with five other dealers and none had prices or customer service as good as that I received at Ladd-Hanford. More
Alan Johnson was courteous, personable and flexible. He took the time to research options for me and provided me with customized options. I am very satisfied with my experience. took the time to research options for me and provided me with customized options. I am very satisfied with my experience. More
Everyone was great. It was a very good experience from start to finish. I feel like I got a fair trade for my truck and they worked with me on the price of my new truck. They beat all the local bank's rat start to finish. I feel like I got a fair trade for my truck and they worked with me on the price of my new truck. They beat all the local bank's rates and I'm very happy I went there for my new truck. More
Thankful that he offered a no hassle sale....was not pushy. Also did not offer the typical dealer response to a female buyer...he was very respectful overall. pushy. Also did not offer the typical dealer response to a female buyer...he was very respectful overall. More
Overall experience was wonderful, Alan was so nice and answered all my questions. Highly reccomend the dealship to friend and colleages. Will return for maintenance on my Jeep. Absolutely love my Jeep. answered all my questions. Highly reccomend the dealship to friend and colleages. Will return for maintenance on my Jeep. Absolutely love my Jeep. More