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Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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Exceptional Customer Service The customer service we received while setting up the lease for our daughter's new Jeep was well beyond our expectations. From the time that Michele The customer service we received while setting up the lease for our daughter's new Jeep was well beyond our expectations. From the time that Michele picked up the phone during my initial call to working with Bill Wentzel (Sales) and Gary Deibert (GM), and finalizing everything with Chris Firestine (Finance Manager), their attention to every detail was outstanding. Our traction went very smoothly and our daughter loves her new Jeep Patriot. We will not hesitate to work with Ladd-Hanford again. Thanks again for the excellent customer service! Christopher Zazo More
General Manager Committed To Make Things Right The response that I received from Gary, on the management team was swift , courteous and geared toward resolving my issue. It was very clear that his The response that I received from Gary, on the management team was swift , courteous and geared toward resolving my issue. It was very clear that his primary goal was my complete satisfaction, not only with the purchase but in the quality of their follow-up. Thanks, Gary! More
Poor new car salesman Went in to test drive a charger/challenger looking to lease, the guy that helped us showed us 2, 2015 cars, both v8, and auto what my wife wanted, but Went in to test drive a charger/challenger looking to lease, the guy that helped us showed us 2, 2015 cars, both v8, and auto what my wife wanted, but no 2016,s, they told us they dont lease 2015 cars(more on that later), wife never drove a charger/challenger before, we waited for salesmen to offer to take us on a drive in the 2015's so she could see how she likes them, never did, and sales guy seemed like he didnt want to deal woth us, so we left.....another dealer(freedom) had a 2015 charger v8 loaded perfect on the showroom, tokk that one out for us, and we drive it, loved it, and going back there monday!!! All in all Ladd I woukd not recommend More
Amazing people They crew at Ladd and handford was amazing. They did great help and were very patient. They made sure I was satisfied and happy. I'd come back anytime They crew at Ladd and handford was amazing. They did great help and were very patient. They made sure I was satisfied and happy. I'd come back anytime to them for work on my car and any other car purchases. More
Beyond excellent service and advice I went to Ladd Hanford with certain requirements in mind and Scott Keath was able to help with just that. He did his job with me in mind and not just I went to Ladd Hanford with certain requirements in mind and Scott Keath was able to help with just that. He did his job with me in mind and not just the idea of making a sale. Scott made sure that I loved the vehicles that he showed me and was able to keep it within my price range that I could afford. He did an excellent job and everyone is really friendly and helpful. I would recommend Scott at Ladd Hanford to anyone! More
Wonderful people great dealership excellent family environme I live about 50 minutes away from Ladd Hanford and I would not deal with any other dealership. I have been dealing with the same sales manager Gary Di I live about 50 minutes away from Ladd Hanford and I would not deal with any other dealership. I have been dealing with the same sales manager Gary Diebert for the last 20 years and I have had nothing but excellent service. When my family and I walk in everyone knows us and even the new sales people know of us. I have referred family members and friends to Ladd Hanford. And my daughter will be getting her license next month and we just purchased her an excellent well kept Suv and I also got a 2016 Mazda cx 3. Our salesperson was Bill Wentzel was a great guy. I can honesty say I feel like I am and my family are part of the family and they always treat us as if we were. I will always continue to do business there and Gary is more then a manager he is like my brother. Great people great dealership More
purchase a new truck i went to the dealership looking to purchase a used truck. But, with the help vehicle consultant Scott Keath and the rest of the staff. I got a good d i went to the dealership looking to purchase a used truck. But, with the help vehicle consultant Scott Keath and the rest of the staff. I got a good deal and a new 2015 ram truck instead. Scott was great with his help of the purchase process and never pressured me once. More
Excellent Customer Service The dealership itself and all of the people there were great. Nick Boudreaux was my salesperson and he was excellent. He never pressured me about an The dealership itself and all of the people there were great. Nick Boudreaux was my salesperson and he was excellent. He never pressured me about anything, just supplied me with all of the information needed for me to make a decision. Along with the great service from Nick, my decision was made easier by their lifetime engine guarantee. There were many Jeep dealers closer to where I live, but I will never buy a car anywhere else as long as I am in Pennsylvania. More
Purchase of a new vehicle I went to the dealership to purchase a new vehicle. I met with the Sales Manager and Salesman Nicholas Boudreaux. Both individuals wee extremely hel I went to the dealership to purchase a new vehicle. I met with the Sales Manager and Salesman Nicholas Boudreaux. Both individuals wee extremely helpful and went out of their way to ensure the vehicle purchase went smoothly. After the sale Nicholas went over the vehicle with me to explain all of the options and electronics. Overall is was a very positive experience and I would purchase from them again if I was in the market for another vehicle. More
Nick is responsive! We have leased several vehicles from Ladd-Hanford and worked with Nick Boudreaux each time. We have found Ladd/Nick to be competitive, and especially We have leased several vehicles from Ladd-Hanford and worked with Nick Boudreaux each time. We have found Ladd/Nick to be competitive, and especially responsive in dealing with questions and working through options. It is refreshing to work with a salesperson and supplier who puts the customer first! More