Moyer Dodge Chrysler Jeep Ram

The staff at the dealership was very friendly from the onset of my visit. They made sure that I understood all the aspects of leasing versus purchasing, and made sure that I was comfortable with those fac onset of my visit. They made sure that I understood all the aspects of leasing versus purchasing, and made sure that I was comfortable with those facts. My initial visit was just to get information and prices, but the prompt follow up service and attention to detail that I received from the entire department really got me to make the decision much sooner.. months actually. I dealt with Dennis and Jason, the Sales Manager, specifically, and they knew what I wanted and what financial bounds I needed to be within, and they made it work for me. Jason even made sure to get the exact color that I wanted, bringing it in from a dealership that was over 50 miles away. Overall, this is the fourth vehicle that my family has purchased/leased from Ladd Hanford, and everytime the service was top of the line. They really do treat you like family, and I will be sure to recommend them to all my friends, family and coworkers. In the fast paced world that we live in today, it is reassuring to know that Ladd Hanford takes the time to get to know you and meet every one of your needs, all while staying within your budget. More

Our visit to Ladd Hanford was very productive. We were serviced in a timely manner. All of our questions were answered in detail. The sales associate was a professional and very positive. The price was serviced in a timely manner. All of our questions were answered in detail. The sales associate was a professional and very positive. The price was competitive yet fair. We will recommend this dealership. Bob and Joy Header More

This is a great dealership! We found employees friendly, not overbearing and reasonable. I will be buying additional vehicles from them in the future and sending my friends their way. not overbearing and reasonable. I will be buying additional vehicles from them in the future and sending my friends their way. More

I have been a customer with Ladd-Hanford for more than I have been a customer with Ladd-Hanford for more than 15 years. Each experience I have had there when purchasing a new vehicle is as good or even I have been a customer with Ladd-Hanford for more than 15 years. Each experience I have had there when purchasing a new vehicle is as good or even better everytime. Gary Deibert is the most thorough and customer service oriented Manager I have ever dealt with and that is the number one component that keeps me coming back to Ladd. The dedication from management permeates throughout the entire dealership. I also service my vehicles at Ladd and have always been very pleased with the quality and level of service. Ladd-Hanford is without a doubt the best place when it comes to the entire car experience! More

This is the 6th vehicle, new and used, that I have This is the 6th vehicle, new and used, that I have purchased at this dealer in the past 14 years. As usual, it was a pleasant, low pressure buyin This is the 6th vehicle, new and used, that I have purchased at this dealer in the past 14 years. As usual, it was a pleasant, low pressure buying experience. Gary and his sales staff were very attentive to my individual needs and were willing to work with me to get the deal done. If I found something on the vehicle that I thought wasn't right, they always made it right for me. I'm sure this won't be the last vehicle that I purchase from Ladd-Hanford. More

We had contacted Alan over the weekend about a used car. He was able to get us a great deal on a 2012 Avenger, in the price range we were looking for. There was no hassle, no pressure, no wait, it was all He was able to get us a great deal on a 2012 Avenger, in the price range we were looking for. There was no hassle, no pressure, no wait, it was all around great service. I would recommend to friends and family, and hope to continue to do business with Alan, and this dealership. Frank & Liz McGovern More

Everyone wants to deal with people that care about what they do and that are willing to go above and beyond to provide top notch customer service. Our sales person, Alan Johnson, did a great job of listeni they do and that are willing to go above and beyond to provide top notch customer service. Our sales person, Alan Johnson, did a great job of listening to our needs, providing us some options, and giving us a deal that was fair with value. I would highly recommend Alan and will go to him again for my next vehicle purchase! More

Great customer service with buying are new JEEP. Have been dealing with Ladd Hanford for about 15 years and will continue for many more years. Gary Deibert is the best sales manager i know. Very informed been dealing with Ladd Hanford for about 15 years and will continue for many more years. Gary Deibert is the best sales manager i know. Very informed about the product. Was very helpfull when i bought my 2011 Dodge Ram. Alan Johnson sales rep explained all the new featues on are Jeep that it was easy to understand. More

Sales staff was extremely friendly and very helpful. They gave us a great price for our trade in and was able to help us find a payment plan which was in our budget. gave us a great price for our trade in and was able to help us find a payment plan which was in our budget. More

Knowing I would need to trade my care in soon was inevitable. However, because I do not like car payments i almost waited until i had no choice. My car let me down once again - stranded. As a ver inevitable. However, because I do not like car payments i almost waited until i had no choice. My car let me down once again - stranded. As a very active mom i had to quickly find a new car. Between working, wrestling practice, Christmas shopping, etc i thought i'd better make some phone calls to see what my options were. This is where the fun began. Other car dealerships/sales people couldnt/didnt want to speak the busy mom language. All i wanted to know was could you help me get a car within my budget. Once I told them what my budget was, they told me "no" or they told me that i would need a lot of money, probably a co-signer, blah blah, blah. They made me feel like they didnt want me to succeed. They didnt want to try. either way, I moved on. They wanted to talk about irrelevant stuff that i didnt have time for. After a few failed attempts, i remembered an experience i had in the past with Ladd Handford a year ago when i did not buy a car but went through all the motions. So i said im going back to them. I found Bill Erhgood. He listened to me, took me seriously!!! told me to go straight to financing. It was like Wham Bam DONE!!! UNBELIEVABLE!!! The difference was: He Listened to me! Based on what i told him, I think he mentally got the picture. he did not give me more to worry about before he knew what i needed to worry about. I think that boils down to respect. Respect for the customer/person. I may be the typical struggling mom, but I was treated like a princess!!!!! Thanks Bill. Merry Christmas to me - that's how my son put it! And Happy Holidays to Bill Ergood!!! More