
Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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Jonathan Drexler made this by far the easiest new car buying experience i ever had.He was courteous and upfront with me from our first e-mail exchange to our one phone call and then to meeting him at the buying experience i ever had.He was courteous and upfront with me from our first e-mail exchange to our one phone call and then to meeting him at the dealership. I had my calculator and KBB printouts of my trade in and Fair Purchase Price with me but didn't need them.We had a deal done in less than 30 minutes.Then i had to see the signature guy,Carter McCue.He was cordial and polite in explaining the documents to me and that was done quickly too! I will recommend Ladd Hanford to my family and friends when they are in the market for a new vehicle.They are sure to get my return business! Not only was my car a great deal but doing business with Jonathan and Carter was a pleasure!! More
Ladd-Hanford was such a great place to go car shopping! I Ladd-Hanford was such a great place to go car shopping! I have done my car shopping their twice so far and i let everyone i know how great Ladd Hanfo Ladd-Hanford was such a great place to go car shopping! I have done my car shopping their twice so far and i let everyone i know how great Ladd Hanford and Bill was!! Bill Erhgood was such a great friendly, honest person to have as my salesmen! I cant say enough about how much he helped us out with letting us know everything he knew about the vehicles we've purchased! My husband and i traded in both are vehicles ( at different times) and purchased 2 great cars from Ladd Hanford, we both were VERY satisfied with the trade in amount that Ladd had giving us! That had us alittle nerves about not getting enough for a trade in and Ladd over did them self's! Carter McCue was the fill out all the paper work guy and i have to say very, very nice guy! Explained all the paper work very well and any questions we had he definitely gave us the answers! My husband and i were very pleased with the over all experiment we had at Ladd Hanford! More
Thanks Gary for sending me emails about great deals on my mazda. Great working with you and Dennis and thanks again for extending the rebates for me too mazda. Great working with you and Dennis and thanks again for extending the rebates for me too More
My recent experience at Ladd-Hanford was fantastic. I purchased a 2012 Chrysler 200 and it was my fourth new car since 2006. Ladd-Hanford is now the third dealership that I have purchased a car from. I purchased a 2012 Chrysler 200 and it was my fourth new car since 2006. Ladd-Hanford is now the third dealership that I have purchased a car from. I live about 40 minutes from this dealership, and I normally wouldn't travel that far for many things, but I knew a little bit about my two local Chrysler dealerships so I though I would give them a try. I'm glad I did. What you can expect when you walk into Ladd-Hanford is a friendly welcome and a much lower pressure environment than you may be used to with car dealerships (it was for me anyway). I'm not the type to walk in and buy a car the same day, so I actually visited three times before it was all said and done. I took notice to the fact that whenever I was with Jimmy or Carter, I was their focus (in a good way) rather than their email inbox or cell phone. What also surprised me was that the manager, Gary, always made it a point to say hello when he knew I was there. In my previous dealership experiences, the manager was always a guy tucked back in a big office in the corner that I wasn't allowed to go near. Most importantly, though, is "the numbers." I knew where I wanted to be monthly. I think we all usually do. I can't tell you how many times I have sat at a salesman's desk, given them my ideal payment amount, and without them even asking what features were truly important to me they come back with a payment 50, 70, even 100 dollars over what I told them for a car I wasn't even interested in. In the case of my 200, I did my homework and knew what I wanted in the car. They actually listened and made an incredibly reasonable offer without us "playing ping pong" with the price. Needless to say, if you're still reading this, I was truly impressed with the friendliness and professionalism Ladd-Hanford showed me. Since I love my car so much, I don't know how soon I'll be a customer of the sales department again, but I will certainly be recommending Ladd-Hanford to my family and friends. More
I do a lot of bussiness with ladds and i needed a new car and had an amount in mind and deacon called me and said he belives he has a car i will like and can get the price i like and he was right and he help and had an amount in mind and deacon called me and said he belives he has a car i will like and can get the price i like and he was right and he helped me all the way until i drove it home. Its the second car i bought from deacon and the 6th i bought from ladds my son and two friends also bought theres from ladds and have no problems. Mr.Gregory Lang More
I really appreciated Alan Johnsons friendliness and i will recommend him and next time i buy a car i will definatly request him as my salesman!! will recommend him and next time i buy a car i will definatly request him as my salesman!! More
We found our car online,with in 15 min of asking about it we had our answers.i met with james green the next day took all the paper work down,he looked at our trade in and on sat at 2 i picked up my new car. we had our answers.i met with james green the next day took all the paper work down,he looked at our trade in and on sat at 2 i picked up my new car. i will recommend this dealership to all my friends who are looking for a new car. they were all very nice.Thank you again MR.JAMES GREEN for being so helpful. More
This was the second new car we bought from Alan Johnson in 2 years. Would definitely recommend Ladd Hanford and Alan to anyone I know. Everybody there is great and so friendly and informative. in 2 years. Would definitely recommend Ladd Hanford and Alan to anyone I know. Everybody there is great and so friendly and informative. More
We are originally from the Lebanon area. So when we were ready to look for a new vehicle, we took a few days off and returned to Lebanon. Where we are currently residing, we do not have the size and selecti ready to look for a new vehicle, we took a few days off and returned to Lebanon. Where we are currently residing, we do not have the size and selection of dealerships. When we wanted to check out the Jeep dealerships we thought of Ladd Hanford, as we knew its reputation from living in Palmyra. We were happy with treatment we received from Ladd Hanford. More
Ladd Hanford was absolutely wonderful and treated me as a valued customer. Bill was very knowledgeable and made sure that all of the questions I had were answered, showed me the car fax for my vehicle and wa valued customer. Bill was very knowledgeable and made sure that all of the questions I had were answered, showed me the car fax for my vehicle and was honest and straight forward. Jim Stone assured I got a great deal on the vehicle I purchased and worked with me to find a vehicle that featured everything I wanted. Even the finance department was great finding me the best bank to finance my purchase. Gary Diebert provided me the best customer service and took the time to be sure I had the best possible car buying experience. I couldn't have asked for anything more from Gary! Thanks Guys! More