
Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
Filter Reviews by Keyword
By Type
Showing 423 reviews
Bill knew the specs of the vehicle inside and out. The test drive in the vehicle made me feel comfortable that the dealer stood behind the vehicle he was selling. Bill knew the vehicle history and the se test drive in the vehicle made me feel comfortable that the dealer stood behind the vehicle he was selling. Bill knew the vehicle history and the service records of the vehicle and did provide the carfax report so that I can validate. Bill made sure everything that was promise at the time of sale was taking care of. More
The purchase of my Jeep Liberty went smoothly from when I was greeted by Jon at the door to the detailsoperations of the Liberty. Jon was knowledgeable and diligence and did not rush my many questions. I wo was greeted by Jon at the door to the detailsoperations of the Liberty. Jon was knowledgeable and diligence and did not rush my many questions. I would recommend Jon to anybody seeking a Jeep product. More
Brian was great... I spend a lot of my time at work and do not have time to shop. With Ladd Hanford and Brian Ressler in particular, I was able to do everything over the phone and spend less than an hour a do not have time to shop. With Ladd Hanford and Brian Ressler in particular, I was able to do everything over the phone and spend less than an hour and a half in the dealership when I picked up my new Grand Cherokee. More
I gave a perfect rating because, I don't think they could have done a better job. Gary was a great to work with. He not only let me know other "dealer" details, but also help me understand values of new an have done a better job. Gary was a great to work with. He not only let me know other "dealer" details, but also help me understand values of new and used cars and how it all ties into the bottomline price. He was completely upfront and honest about the entire sale. I learned more and more information from him each time we talked/emailed. No matter how many times I called/email, he was there with the same great attitude and friendliness. On Bill: I could not have asked for a better person to go over the options that were equipped on the 2012 Dodge Journey I puschase, but care and kindness he showed was terrific. An example of this; I was exchanging item from my old car to the Journey in the rain and he was rigth there holding an umbrella and pointing out things I may have forget. I even called him up about a garage door opener. It happens that he was just about to call me and ask if he could send it. Both Bill and Gary have made my experience at Ladd-Hanford Dodge a great experience. I am a first time new car buyer. I can not believe the excellent customer service and experience I had this this dealership. I would recommend anyone to call, email, or just stop by and have a talk with Bill or Gary if you are even thinking about buying a new/used vehicle. More
I went on line and sent in information on my trade and what vehicle I was interested in. the next morning Alan Johnson called me and we setup time when I could visit the dealership. I never felt pressured what vehicle I was interested in. the next morning Alan Johnson called me and we setup time when I could visit the dealership. I never felt pressured during the whole process. I was happy with the final deal that was made and we feel that we made the right choice with the vehicle we purchased. I would recommend Alan and Ladd-Hanford to anyone else looking for a Jeep. More
Ladd- Mazda is a great place to buy a vehicle. They do Ladd- Mazda is a great place to buy a vehicle. They do whatever they can to get you into a vehicle. Even with not so perfect credit they got me appr Ladd- Mazda is a great place to buy a vehicle. They do whatever they can to get you into a vehicle. Even with not so perfect credit they got me approved. More
Visited several local dealers but settled on Ladd Hanford because they took the time to sit down and negotiate a price for the Jeep. No high pressure to buy, very professional and friendly from the sale to d because they took the time to sit down and negotiate a price for the Jeep. No high pressure to buy, very professional and friendly from the sale to delivery. Gary and Jim made for an enjoyable experience. More
james got me what i wanted and helped me get the stripes i wanted no questions asked just get it done We got along great thanks the car looks great and runs find ED D i wanted no questions asked just get it done We got along great thanks the car looks great and runs find ED D More
This is our third Mazda purchase, receiving loyalty discounts for really great vehicles is a bonus. Bill(sales) walked us through the process, finding just the car we wanted. The financing side of t discounts for really great vehicles is a bonus. Bill(sales) walked us through the process, finding just the car we wanted. The financing side of the team is just as helpful! thanks! More