Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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We had an extremely positive experience with Ladd Hanford when we purchased our 2011 Jeep Liberty. The moment we walked in the door everyone was friendly and helpful. Mike Wentzel did a great job showing me when we purchased our 2011 Jeep Liberty. The moment we walked in the door everyone was friendly and helpful. Mike Wentzel did a great job showing me cars I was interested in. Gary Deibert was professional and friendly and explained our financing options and assisted with our credit application in a positive, enthusiastic manner. I highly recommend this dealership to anyone looking for a new or used vehicle. More
Scott Keith was very helpful and pleasant. He presented all offers to sales manager and represented the organization well. Scott is not pushy at all and is very thorough in his explanations. Final sales all offers to sales manager and represented the organization well. Scott is not pushy at all and is very thorough in his explanations. Final sales price was very reasonable and agreed to in a very short amount of time. Very friendly organization and all time limits were adhered to which is important if you want to stay on schedule. We will certainly be back in the future. More
Wanting to look at the 2012 jeeps offered on the market Wanting to look at the 2012 jeeps offered on the market after looking at info on the internet. Not really planning to sign a lease/ or buy at this t Wanting to look at the 2012 jeeps offered on the market after looking at info on the internet. Not really planning to sign a lease/ or buy at this time. Having some time we stop at Ladd Hanford's in Lebanon, Pa. Bill Ehrgood came out to be of assistance and we explained we were looking for maybe a Liberty. Expressing our concern's from what we have heard and read from fellow owners.Also noting that we were not interested in all the extra's, plain and simple. We test drove a black Liberty that day and Bill answered all our question's/ concerns along with pointing out the quality of the Liberty. seats were comfortable, ride very smooth. great turning radius, storage area is wonderful (as the Cherokee we have now you have to put the entire seat down) the Liberty you can put two or one seat down and still have passengers, Bill also made us feel comfortable and has a great sense of humor.gave us time to make sure are decision was what we both wanted, Within a day Bill had a silver not black jeep ready for us to pick up. Thank's Bill for making this a fun, easy and painless transaction. More
Got a great truck at a great price. The salesman, Jonathan Drexler seemed like a real straight shooter. It's the first time in a very long time that I left a Dealer's Showroom after talking to a sale Jonathan Drexler seemed like a real straight shooter. It's the first time in a very long time that I left a Dealer's Showroom after talking to a salesman and didn't feel like I needed a shower. More
We were shopping for a new Mazda 3 and found Ladd Hanford to be the best dealership in the county. They had the best selection of vehicles and offered personalized service. Both Gary & Brian responded to e to be the best dealership in the county. They had the best selection of vehicles and offered personalized service. Both Gary & Brian responded to email inquires on a timely basis and gave the most information which made us feel very comfortable in making the trip from Mountville, PA. Carter McCue was also most helpful in explaining the finance and additional options available. Ladd Hanford is worth the trip! We look forward to visiting them in the future! Thanks everyone for making my daughters first new car a wonderful experiance. Kandi & Alexis More
Bill knew the specs of the vehicle inside and out. The test drive in the vehicle made me feel comfortable that the dealer stood behind the vehicle he was selling. Bill knew the vehicle history and the se test drive in the vehicle made me feel comfortable that the dealer stood behind the vehicle he was selling. Bill knew the vehicle history and the service records of the vehicle and did provide the carfax report so that I can validate. Bill made sure everything that was promise at the time of sale was taking care of. More
The purchase of my Jeep Liberty went smoothly from when I was greeted by Jon at the door to the detailsoperations of the Liberty. Jon was knowledgeable and diligence and did not rush my many questions. I wo was greeted by Jon at the door to the detailsoperations of the Liberty. Jon was knowledgeable and diligence and did not rush my many questions. I would recommend Jon to anybody seeking a Jeep product. More
Brian was great... I spend a lot of my time at work and do not have time to shop. With Ladd Hanford and Brian Ressler in particular, I was able to do everything over the phone and spend less than an hour a do not have time to shop. With Ladd Hanford and Brian Ressler in particular, I was able to do everything over the phone and spend less than an hour and a half in the dealership when I picked up my new Grand Cherokee. More
I gave a perfect rating because, I don't think they could have done a better job. Gary was a great to work with. He not only let me know other "dealer" details, but also help me understand values of new an have done a better job. Gary was a great to work with. He not only let me know other "dealer" details, but also help me understand values of new and used cars and how it all ties into the bottomline price. He was completely upfront and honest about the entire sale. I learned more and more information from him each time we talked/emailed. No matter how many times I called/email, he was there with the same great attitude and friendliness. On Bill: I could not have asked for a better person to go over the options that were equipped on the 2012 Dodge Journey I puschase, but care and kindness he showed was terrific. An example of this; I was exchanging item from my old car to the Journey in the rain and he was rigth there holding an umbrella and pointing out things I may have forget. I even called him up about a garage door opener. It happens that he was just about to call me and ask if he could send it. Both Bill and Gary have made my experience at Ladd-Hanford Dodge a great experience. I am a first time new car buyer. I can not believe the excellent customer service and experience I had this this dealership. I would recommend anyone to call, email, or just stop by and have a talk with Bill or Gary if you are even thinking about buying a new/used vehicle. More
I went on line and sent in information on my trade and what vehicle I was interested in. the next morning Alan Johnson called me and we setup time when I could visit the dealership. I never felt pressured what vehicle I was interested in. the next morning Alan Johnson called me and we setup time when I could visit the dealership. I never felt pressured during the whole process. I was happy with the final deal that was made and we feel that we made the right choice with the vehicle we purchased. I would recommend Alan and Ladd-Hanford to anyone else looking for a Jeep. More