Moyer Dodge Chrysler Jeep Ram

I have found that one of the worst & most stress filled experiences in life is shopping for a car. When I walk into a dealership my thoughts are - no matter what my sales person says - it is probab filled experiences in life is shopping for a car. When I walk into a dealership my thoughts are - no matter what my sales person says - it is probably a lie. Maybe that is too strong of a word. At best - an exageration! My experience with Bill Ehrgood completely took me off guard. He truly was the most congenial car salesman I ever met. As we conversed - I started to get the feeling he was more concerned about what I wanted in a vehicle - what my interests were & even what I expected in my trade-in. Ladd Hanford was my last stop after trying to deal with four other Jeep dealerships. I still had two other dealerships on my list to visit. I did not want to continue my quest for the better deal after working with Bill. I feel he went far & beyond what I ever experienced before in car shopping. My gut told me I will never be more satisfied with the numbers he came up with. Even during the time it took to run my credit, fill the paper work, etc. - I enjoyed our conversations about family, hobbies, & regular everyday life. I felt Bill Ehrgood was more of a normal, regular guy than a 'bottom of the food chain' - car salesman. Truly sincere! That said - I will put this dealership on my 'A' list. If you have other sales persons like this one - you are very fortunate. Please feel free to contact me for additional comments. Best regards, John H. Morris More

Bill Ehrgood is the most pleasant and personable salesman I have ever dealt with. My wife and I are pleased with our purchase. There was a problem with the used car the day after purchase but Mr. Ehrgood mad I have ever dealt with. My wife and I are pleased with our purchase. There was a problem with the used car the day after purchase but Mr. Ehrgood made sure it was taken care of quickly and with minimum stress on us. The srevice department was quick to diagnose and get the proper parts in to repair our car. Only complaint we have is the sevice department counter needs to work on their customer service approach. No names but certain counter person has a poor attitude and deals with customers in said manner More

This was my first experience with Ladd-Hanford, but I am This was my first experience with Ladd-Hanford, but I am sure it will not be my last! My salesman, James Green, was fantastic! He was very friendl This was my first experience with Ladd-Hanford, but I am sure it will not be my last! My salesman, James Green, was fantastic! He was very friendly, helpful, informative, and absolutely no pressure whatsoever! He made sure to answer any questions I had and was just pleasant to do business with in general. I have already recommended him to someone who will be looking for a vehicle in the very near future. As far as the whole car buying experience goes, I could not have asked for anything better from James or Ladd-Hanford. Dawn More

Bill Wentzel was an exceptional sales person for us. As a corporate customer, he was knowledgeable and flexible in dealing with the parameters we assigned to both the purchase and lease of multiple vehicle. corporate customer, he was knowledgeable and flexible in dealing with the parameters we assigned to both the purchase and lease of multiple vehicle. I would recommend Ladd Hanford to anyone, particularly Bill Wentzel. More

I recently purchased a 2008 Dodge Ram from Ladd Hanford. We traveled to Lebanon to look at some trucks we saw on-line. Shortly after arriving we were approached by salesman Bill Wentzel. Bill did a nice job We traveled to Lebanon to look at some trucks we saw on-line. Shortly after arriving we were approached by salesman Bill Wentzel. Bill did a nice job of showing us around and answering the questions we had. I decided that I really liked two of the trucks that they had. Over the course of the next two days Bill helped me decide on the one I bought. Although the price was reasonably priced, they did a nice job of getting it a little closer to my comfort level. When i actually bought the truck I signed the papers with Carter McCue who was very friendly and professional. One potential problem was that there was only one key. Bill explained that sometimes people trade in vehicles with only one key but that he would see what he could do. Three days later I received a spare key in the mail. I felt like that was really going above and beyond. My overall experience was outstanding, I never felt pressured and got a good deal. Bill Wentzel has a soft spoken demeanor that I enjoyed. He knows his stuff but is not in your face about it. I would certainly recommend Ladd Hanford to anyone searching for a new vehicle. More

We had an extremely positive experience with Ladd Hanford when we purchased our 2011 Jeep Liberty. The moment we walked in the door everyone was friendly and helpful. Mike Wentzel did a great job showing me when we purchased our 2011 Jeep Liberty. The moment we walked in the door everyone was friendly and helpful. Mike Wentzel did a great job showing me cars I was interested in. Gary Deibert was professional and friendly and explained our financing options and assisted with our credit application in a positive, enthusiastic manner. I highly recommend this dealership to anyone looking for a new or used vehicle. More

Scott Keith was very helpful and pleasant. He presented all offers to sales manager and represented the organization well. Scott is not pushy at all and is very thorough in his explanations. Final sales all offers to sales manager and represented the organization well. Scott is not pushy at all and is very thorough in his explanations. Final sales price was very reasonable and agreed to in a very short amount of time. Very friendly organization and all time limits were adhered to which is important if you want to stay on schedule. We will certainly be back in the future. More

Wanting to look at the 2012 jeeps offered on the market Wanting to look at the 2012 jeeps offered on the market after looking at info on the internet. Not really planning to sign a lease/ or buy at this t Wanting to look at the 2012 jeeps offered on the market after looking at info on the internet. Not really planning to sign a lease/ or buy at this time. Having some time we stop at Ladd Hanford's in Lebanon, Pa. Bill Ehrgood came out to be of assistance and we explained we were looking for maybe a Liberty. Expressing our concern's from what we have heard and read from fellow owners.Also noting that we were not interested in all the extra's, plain and simple. We test drove a black Liberty that day and Bill answered all our question's/ concerns along with pointing out the quality of the Liberty. seats were comfortable, ride very smooth. great turning radius, storage area is wonderful (as the Cherokee we have now you have to put the entire seat down) the Liberty you can put two or one seat down and still have passengers, Bill also made us feel comfortable and has a great sense of humor.gave us time to make sure are decision was what we both wanted, Within a day Bill had a silver not black jeep ready for us to pick up. Thank's Bill for making this a fun, easy and painless transaction. More

Got a great truck at a great price. The salesman, Jonathan Drexler seemed like a real straight shooter. It's the first time in a very long time that I left a Dealer's Showroom after talking to a sale Jonathan Drexler seemed like a real straight shooter. It's the first time in a very long time that I left a Dealer's Showroom after talking to a salesman and didn't feel like I needed a shower. More

We were shopping for a new Mazda 3 and found Ladd Hanford to be the best dealership in the county. They had the best selection of vehicles and offered personalized service. Both Gary & Brian responded to e to be the best dealership in the county. They had the best selection of vehicles and offered personalized service. Both Gary & Brian responded to email inquires on a timely basis and gave the most information which made us feel very comfortable in making the trip from Mountville, PA. Carter McCue was also most helpful in explaining the finance and additional options available. Ladd Hanford is worth the trip! We look forward to visiting them in the future! Thanks everyone for making my daughters first new car a wonderful experiance. Kandi & Alexis More