Moyer Dodge Chrysler Jeep Ram

Ladd-Hanford was wonderful to work with. They were quick to respond to all of my email questions. They were willing to work with me to find me the specific car I was looking for down to color and specs and to respond to all of my email questions. They were willing to work with me to find me the specific car I was looking for down to color and specs and called me within 20 minutes of the car appearing on the lot. Everyone was very friendly and I had such a better experience with them than at other Mazda dealerships I had been in contact with. They were not pushy when it came to purchasing a car. I was happy with the prices they were offering especially on the hard to find car and on my little seen better days trade in. They were upfront with me and I will always go back to Ladd-Hanford and I would recommend them to anyone. More

Nick was a great salesman from start to finish. From the initial visit, he greeted us warmly and made us feel comfortable, with no high pressure sales tactics. He was very flexible in meeting our schedule initial visit, he greeted us warmly and made us feel comfortable, with no high pressure sales tactics. He was very flexible in meeting our schedule and even came into the dealership on his day off so that he could be there to finalize the purchase of our vehicle. He made sure that it was in tip top shape on the day of delivery and even called a few days later to make sure that we were satisfied with the purchase. I would recommend Nick to anyone in the market for a vehicle. His warm and friendly personality, along with his commitment to excellent customer service would bring us back for our next vehicle purchase. More

I started my search looking for a new car online. I requested more information and wanted to schedule a test drive. Nicholas was very prompt in answering my questions and arranging for the test drive. requested more information and wanted to schedule a test drive. Nicholas was very prompt in answering my questions and arranging for the test drive. When I arrived at the dealership, I was greeted warmly. I never felt pressured. I greatly appreciated the help with financing. Everything was explained well. After the sale was complete, I continued to email Nicholas questions who was still very prompt, curteous, and helpful despite the sale transaction already being complete. It was by far the best experience I've had buying a car. I would definitely recommend Ladd-Handford to family and friends. I also will be returning to purchase another car in the future. More

My wife and I are extremely happy with our recent new car purchase from Ladd-Hanford. A normally stressful ordeal was made simple and pleasant with the help of Bill Ehrgood.He is very personable and knowledg purchase from Ladd-Hanford. A normally stressful ordeal was made simple and pleasant with the help of Bill Ehrgood.He is very personable and knowledgeable ragarding the vehichles being sold. I will definitely be back for my next Mazda purchase. An overall great experience. More

We were promptly greeted upon arriving at Ladd Hanford. Scott Keath was our sales associate. We were fairly certain what we wanted Scott was able to help. He took us on a test drive in a 2012 Jeep Compass Scott Keath was our sales associate. We were fairly certain what we wanted Scott was able to help. He took us on a test drive in a 2012 Jeep Compass and the test drive sold us. He was not pushy, but was knowledgeable about the vehicle and the workings of the dealership and the car buying process. Without him, I'm not sure we would have been as confident about our purchase as we were. He and the rst of the staff were very professional and we are very satisfied with our experience. More

I have found that one of the worst & most stress filled experiences in life is shopping for a car. When I walk into a dealership my thoughts are - no matter what my sales person says - it is probab filled experiences in life is shopping for a car. When I walk into a dealership my thoughts are - no matter what my sales person says - it is probably a lie. Maybe that is too strong of a word. At best - an exageration! My experience with Bill Ehrgood completely took me off guard. He truly was the most congenial car salesman I ever met. As we conversed - I started to get the feeling he was more concerned about what I wanted in a vehicle - what my interests were & even what I expected in my trade-in. Ladd Hanford was my last stop after trying to deal with four other Jeep dealerships. I still had two other dealerships on my list to visit. I did not want to continue my quest for the better deal after working with Bill. I feel he went far & beyond what I ever experienced before in car shopping. My gut told me I will never be more satisfied with the numbers he came up with. Even during the time it took to run my credit, fill the paper work, etc. - I enjoyed our conversations about family, hobbies, & regular everyday life. I felt Bill Ehrgood was more of a normal, regular guy than a 'bottom of the food chain' - car salesman. Truly sincere! That said - I will put this dealership on my 'A' list. If you have other sales persons like this one - you are very fortunate. Please feel free to contact me for additional comments. Best regards, John H. Morris More

Bill Ehrgood is the most pleasant and personable salesman I have ever dealt with. My wife and I are pleased with our purchase. There was a problem with the used car the day after purchase but Mr. Ehrgood mad I have ever dealt with. My wife and I are pleased with our purchase. There was a problem with the used car the day after purchase but Mr. Ehrgood made sure it was taken care of quickly and with minimum stress on us. The srevice department was quick to diagnose and get the proper parts in to repair our car. Only complaint we have is the sevice department counter needs to work on their customer service approach. No names but certain counter person has a poor attitude and deals with customers in said manner More

This was my first experience with Ladd-Hanford, but I am This was my first experience with Ladd-Hanford, but I am sure it will not be my last! My salesman, James Green, was fantastic! He was very friendl This was my first experience with Ladd-Hanford, but I am sure it will not be my last! My salesman, James Green, was fantastic! He was very friendly, helpful, informative, and absolutely no pressure whatsoever! He made sure to answer any questions I had and was just pleasant to do business with in general. I have already recommended him to someone who will be looking for a vehicle in the very near future. As far as the whole car buying experience goes, I could not have asked for anything better from James or Ladd-Hanford. Dawn More

Bill Wentzel was an exceptional sales person for us. As a corporate customer, he was knowledgeable and flexible in dealing with the parameters we assigned to both the purchase and lease of multiple vehicle. corporate customer, he was knowledgeable and flexible in dealing with the parameters we assigned to both the purchase and lease of multiple vehicle. I would recommend Ladd Hanford to anyone, particularly Bill Wentzel. More

I recently purchased a 2008 Dodge Ram from Ladd Hanford. We traveled to Lebanon to look at some trucks we saw on-line. Shortly after arriving we were approached by salesman Bill Wentzel. Bill did a nice job We traveled to Lebanon to look at some trucks we saw on-line. Shortly after arriving we were approached by salesman Bill Wentzel. Bill did a nice job of showing us around and answering the questions we had. I decided that I really liked two of the trucks that they had. Over the course of the next two days Bill helped me decide on the one I bought. Although the price was reasonably priced, they did a nice job of getting it a little closer to my comfort level. When i actually bought the truck I signed the papers with Carter McCue who was very friendly and professional. One potential problem was that there was only one key. Bill explained that sometimes people trade in vehicles with only one key but that he would see what he could do. Three days later I received a spare key in the mail. I felt like that was really going above and beyond. My overall experience was outstanding, I never felt pressured and got a good deal. Bill Wentzel has a soft spoken demeanor that I enjoyed. He knows his stuff but is not in your face about it. I would certainly recommend Ladd Hanford to anyone searching for a new vehicle. More