Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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I gave Brian a great rating. He is outstanding with customer service unlike any other sales representative I've done business with in the past. He makes the customer #1 and fulfills customers needs ver customer service unlike any other sales representative I've done business with in the past. He makes the customer #1 and fulfills customers needs very quickly and with professionalism. He has made my buying experience smooth, stress-free, and quick. He is very educated in the vehicles that LaddHandford sells and is more than willing to spend time with you to understand your vehicle. I had a wonderfulf experience with Brian assisting me with my vehicle purchase in 2011, I encouraged my husband to purchase his next vehicle through Brian. So I contacted Brian and we purchased a new truck through Brian. My husband enjoyed the buying experience with Brian as well. He ought to be recognized for his excellence and diligence in what he does for LaddHandford! Bev Lauver More
The ease of the transaction was excellent, the service was high quality and I would highly recommend Jonathan Drexler for your next automobile purchase. Thank you! was high quality and I would highly recommend Jonathan Drexler for your next automobile purchase. Thank you! More
As soon as we started looking at the trucks,Deacon came As soon as we started looking at the trucks,Deacon came out to assist us without pressuring us,and ask us if he could help us and after we told what As soon as we started looking at the trucks,Deacon came out to assist us without pressuring us,and ask us if he could help us and after we told what we were looking for, he asked us if we wanted to drive the vehicle.After driving the truck we started negotiating the price.He was very helpful with all of the discounts and rebates.After agreeing on the price Carter McCue walked us through the financing,again, very helpful. Everyone was very courteous and we had a very pleasant experience. More
upon my return from afghanistan i was in need for a daily driver vehicle. after a day of searching i hadn't found anything that suited my interest. i went to ladd hanford to check out the used vehicles and i driver vehicle. after a day of searching i hadn't found anything that suited my interest. i went to ladd hanford to check out the used vehicles and i met an old friend of mine jim stone who i found out worked here. i found a jeep grand cherokee laredo that matched exactly what i was looking for. jim was very helpful in answering my questions about the vehicle and was very laid back. he wasnt pushy about selling me the jeep and worked with me and ladd hanford to get me in the price range i needed. the purchase was very fast, smooth, no issues and it was great to be able to jump into such a nice vehicle. the customer service was outstanding and the whole process went extremely well. i was in need of a vehicle and jim helped get me one fast without rushing me to come to a decision. More
I think that the salesman was very cordial and was not pushy. He was very informative, and knew alot about the vehicle we were looking to buy. pushy. He was very informative, and knew alot about the vehicle we were looking to buy. More
Recently, I went looking for a "new" car, and my parents (locals of the area) recommended I check Ladds, as they had purchased vehicles there in the past, so I went to check it out. When I got th my parents (locals of the area) recommended I check Ladds, as they had purchased vehicles there in the past, so I went to check it out. When I got there, I ran into Bill out in the lot. We went in to his desk; we discussed what I was shopping for. Soon enough we were out for a few test drives. I can be a pretty tough crowd, especially when it comes to making an investment purchase. I work in a sales & customer service industry, and shopping for a car is probably my least favorite thing to do... But, Bill made the experience very enjoyable. He was a great listener (unlike some car salesmen who just try to sell you something you don't need, and probably can't afford), he was incredibly personable, and "real"... which I appreciated. He was informative, knowledgeable, & up-front and honest. Qualities that can be hard to find in the sales industry these days. Needless to say, after a few test drives, and a few stories that were shared between he & myself/my parents, I purchased a vehicle that I've been zooming around in ever since. I'd definitely recommend visiting this lot, and Bill in particular, when shopping for a new or used vehicle! Thanks again, Bill! -N. Veach More
James was excellent at helping me purchase my vehicle. He was very accommodating and made the entire process very simple, straightforward, and comfortable. I can not think of anything that would have made fo was very accommodating and made the entire process very simple, straightforward, and comfortable. I can not think of anything that would have made for a more ideal car buying experience. More
Scott Keith was very accommodating to my requests as to what I was looking for in a new vehicle. Not only did he and general manager Gary find me the perfect car, but they also got me some added luxuries. what I was looking for in a new vehicle. Not only did he and general manager Gary find me the perfect car, but they also got me some added luxuries. Scott made arrangements for a sunroof to be installed in my new Chrysler 200 at my convenience. It was a pleasure working with Scott, Gary and Carter and they kept me informed of their progress in locating a vehicle with the options I wanted. Scott went over all the vehicle information and operations with me before I left the dealership. I would not hesitate to return to Ladd-Hanford in the future and would definitely recommend them to family and friends. Thanks Scott for finding me my dream car!!! More
We went to Ladd Hanford to purchase a new car because I had purchased a used truck from them about a year before and my salesmen was Bill Wentzel.I had visited other dealers in the area, but I received the had purchased a used truck from them about a year before and my salesmen was Bill Wentzel.I had visited other dealers in the area, but I received the best trade in value for my trade in at Ladd's. At that time Bill was very helpful and professional in finding me the truck that I was looking for. A few months after I purchased it I had an issue with it making a noise in the front end. I took it to the service department and they did the needed repairs and covered it under warranty. So when we began our search for a new car we remembered the good service from Bill Wentzel and the service team. This time Bill went above and beyond working with us to find the right car to meet our needs. We changed our minds many times on the model, the color and the options we wanted. But Bill did not seem to mind all the changes we made, but just kept a positive attitude and did not quit until we found the car we wanted. a Chrysler 200, we love it. So thank you Bill and we will be back. Larry & Alberta Mann More