Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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We were in the market to lease a new minivan for our growing family. From the moment I walked into the dealership, I received excellent, honest service from Brian Ressler, our salesman. He didn't waste growing family. From the moment I walked into the dealership, I received excellent, honest service from Brian Ressler, our salesman. He didn't waste my time going back and forth with a mystery sales/finance manager and had me out the door with a great price in no time at all. As a busy mother of two young kids, this was very appreciated! He beat EVERY other dealership in price and what we got for our money. His vehicle was better equipped and cost us the least amount of money. Even other Dodge dealers couldn't believe his price. He included all of the taxes/fees, etc., that other salesmen tried to claim would be added on to my monthly payments. Not the case. I can not rate Brian high enough, because of his honesty and efficiency he has earned a customer for life. We were also very appreciative of the finance manager, as on the evening we went in to sign the paperwork and pick up our vehicle, we had our two children with us. Not only did they do most of the paperwork ahead of time to cut down on the amount of time my kids would end up sitting and waiting in the dealership, he also didn't try to sell us any additional items or add-ons. They were quick and friendly and honest. More
A place where sales people listen and customers needs come fisrt. Simple smooth transactions! Great Sales Rep..... Quick and easy to do business with! Thanks Again Nick! come fisrt. Simple smooth transactions! Great Sales Rep..... Quick and easy to do business with! Thanks Again Nick! More
I never thought buying my first car would be such a wonderful experience. Going and just driving through other car dealers and being swarmed like fresh meat but entering Ladds was a wonderful surprise wonderful experience. Going and just driving through other car dealers and being swarmed like fresh meat but entering Ladds was a wonderful surprise I was not terrified to get out of my car. The second time I went into Ladds I was lucky enough to run into Bill Ehrgood. He took me and my mom for a test drive and it was such a great experience. They ran all our financial information for us and found us a bank and a loan. The whole experience I did not have the feeling of I was being played because of my age. I cannot say enough good things about Bill I felt like my own father was selling me a car. I am so pleased with my purchase and the whole experince me and my family are now dedicated Ladd customers. More
I bought my Jeep Liberty at Ladd Hanford 7 years ago and was very happy with them at that time so when I started looking at the Challengers, of course, Ladd Hanford was top of my list. Although I shopped a was very happy with them at that time so when I started looking at the Challengers, of course, Ladd Hanford was top of my list. Although I shopped around somewhat, when I told Scott I needed his best deal first, he and Gary made it happen. I travel ALOT with my job and couldn't be spending every minute home looking for cars. Scott has a great personality and he keeps pushing (not to the point of being obnoxious)so that you're happy. I'm very happy with "Suzie" and the rapport at Ladd Hanford. More
Jonathan answered our online inquiry quickly asking for a price quote. When we came to the dealership he gave us his complete attention, allowing us ample time to make our decision on the Miata. He was ver price quote. When we came to the dealership he gave us his complete attention, allowing us ample time to make our decision on the Miata. He was very helpful from our arrival at the dealership through to our pickup of the vehicle. Carter McCue did an excellent job of preparing our financing and getting us through the paperwork in a minimum of time. I would recommend Ladd-Hanford to a friend based on our experience with Jonathan and Carter. More
My Wife and I recently bought a new Dodge Caravan from James Green at Ladd & Hanford. I couldn't say more about our Salesman, James Green. Very attentive, Extremely easy going and very helpfull in ironing James Green at Ladd & Hanford. I couldn't say more about our Salesman, James Green. Very attentive, Extremely easy going and very helpfull in ironing everything out. He definately made this experience a great one and very painless. Thanks James!! More
I had a great experience, Gary Deibert was so helpful and insightful . He helped me find a great car for a good price and interest rate. Everyone was very friendly and kind. The car is so nice. I just gr insightful . He helped me find a great car for a good price and interest rate. Everyone was very friendly and kind. The car is so nice. I just graduated college a year ago so this was my first "big girl" car purchase, they were very helpful with financing and they didn't rip me off or make me feel stupid. I would def recommend this dealer!!!!! More
We provided posative review responses because our initial visit to look at and drive a vehicle was very satisfying, especially since our salesman (Brian Ressler), was courtious and knowledgable about the ve visit to look at and drive a vehicle was very satisfying, especially since our salesman (Brian Ressler), was courtious and knowledgable about the vehicle we were intrested in. Also the price we received for our tradein seemed better than expected. It is my hope that our experience with service will be equally as rewarding. Thanks Dennis & Pat, Barr More
I gave Brian a great rating. He is outstanding with customer service unlike any other sales representative I've done business with in the past. He makes the customer #1 and fulfills customers needs ver customer service unlike any other sales representative I've done business with in the past. He makes the customer #1 and fulfills customers needs very quickly and with professionalism. He has made my buying experience smooth, stress-free, and quick. He is very educated in the vehicles that LaddHandford sells and is more than willing to spend time with you to understand your vehicle. I had a wonderfulf experience with Brian assisting me with my vehicle purchase in 2011, I encouraged my husband to purchase his next vehicle through Brian. So I contacted Brian and we purchased a new truck through Brian. My husband enjoyed the buying experience with Brian as well. He ought to be recognized for his excellence and diligence in what he does for LaddHandford! Bev Lauver More