Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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My only point of concern was that, being a commercial purchase, we were restricted to having an officer of the company sign as a co-signer on the loan. The credit manager at Ladd-Hanford only identified purchase, we were restricted to having an officer of the company sign as a co-signer on the loan. The credit manager at Ladd-Hanford only identified two banks to pursue. Neither bank provided corporation-only purchases. I would have appreciated if the search was broadened to other financial institutions to see if there would have been any other options. Other than that, the allowance for the trade-in was fair once negotiated, and all of the staff were very professional and pleasant to work with. We will certainly keep Ladd-Hanford as an option for future vehicle needs. More
Jonathan Drexel was super friendly and helpful. He Listened to what I wanted and didn't try to convince to except something else. Ladd Hanford has been in business a long and I have never heard an Listened to what I wanted and didn't try to convince to except something else. Ladd Hanford has been in business a long and I have never heard anything derogatory about them. The sales manager was very friendly and knowledgeable and explained everything very well. I haven't had any experience with the service department yet. I will tell everyone about my experience and recommend that they stop in. More
Wonderful car, great communication, ease of transaction - I would most definitely recommend Ladd-Hanford to others. Brian Ressler was especially helpful throughout this process, thank you I would most definitely recommend Ladd-Hanford to others. Brian Ressler was especially helpful throughout this process, thank you More
I've been purchasing car's both new and used since 1980. I can easily say without hesitation my experience with salesman James Green was absolutely the best. After looking for several weeks I finally found I can easily say without hesitation my experience with salesman James Green was absolutely the best. After looking for several weeks I finally found a car on the internet that was all I was looking for, the one problem, the dealership was 2 hours from my home. After contacting the dealership and speaking to James Green, I had no doubt the trip would be worth it, so I scheduled an appointment. I woke up the morning of my appoinment to a snow storm, most people would have cancelled, based on the service I received, I felt compelled to try and make the trip. I made the trip, I must say it was better than I could have expected and the attention I received from salesman James Green and other members of the Ladd-Hanford dealership went beyond my expectations, the assistance, courtesy, and hospitality I received over the phone continued in person from all members of the Ladd-Hanford staff, especially James Green. It became quite evident to me that James Green possesed all the necessary qualities a salesman should be and more, the whole process was very comfortable, It was also evident to me the my opinion of James Green was right on the money, when I observed two other families make the trip in the snow storm just to come and see James. I would say that most people would spend 4 hours in a dealership start to finish, I don't believe that happens at Ladd-Hanford, because all members of the staff operate like a well oiled machine, I was in and out the dealership start to finish in about an hour. As long as James Green is their salesman, I can find no reason to buy a car anywhere other than Ladd-Hanford. More
Ladd hanford always provides great service. Deacon Wentzel showed us the vehicles we wanted to see and worked out the price we were comfortable with. Wentzel showed us the vehicles we wanted to see and worked out the price we were comfortable with. More
I dealt with Bill before and enjoy working to an agreement with him. No pushing or rushing you into a decision. Bought vehicles here several times over the years and I would go back again. agreement with him. No pushing or rushing you into a decision. Bought vehicles here several times over the years and I would go back again. More
This I can say was the best new car buying experience I ever had. They listened to my wants and needs, took my current finances into affect and made me a deal I couldn't walk away from. ON a side note sayi ever had. They listened to my wants and needs, took my current finances into affect and made me a deal I couldn't walk away from. ON a side note saying no wasn't an option to these guys they heard no and kept swinging for the fences for me to make this deal a reality. I couldn't say thank you enough and it was a first time I can say I was at a loss for words to express my happiness More
Bill was helpful and a pleasure to deal with. Car was prepared and clean. The detail department did a good job. Had a full tank of gas. I didn't have to wait long to be on my way. prepared and clean. The detail department did a good job. Had a full tank of gas. I didn't have to wait long to be on my way. More