Moyer Dodge Chrysler Jeep Ram

To whom it may concern, My purchase experience at To whom it may concern, My purchase experience at Ladd-Hanford Dodge located in Lebanon, PA was a Great Experience. I would consider myse To whom it may concern, My purchase experience at Ladd-Hanford Dodge located in Lebanon, PA was a Great Experience. I would consider myself a skeptical customer.... but Mr. Dennis Weber and Mr. Gary Deibert as a team established a rapport that no doubt lead to my purchase from Ladd-Hanford. My initial visit to the dealership, I spoke to Dennis who did an outstanding job with his people skills and knowledge. He answered my questions about the product and had the perfect demeanor. Once we started talking about purchase price, trade-in and incentives Mr. Weber introduced me to the manager Mr. Gary Deibert. Mr. Gary Deibert answered all questions in regards to the purchase/cost of a Ram 1500, his attitude was positive throughout my many questions. He never talk down about other dealerships as so many other dealerships did while shopping closer to my residence. Mr. Deibert focused on nothing but positives such as the dodge product (2013 Motor Trend Truck of the Year) and the expertise of the people that he works with on a daily basis. He spoke about the Top Notch salespeople, Experience of the people working in the service department and the Customer Service that would be provided if I purchased the truck. He also provided me a tour of the dealership. I could tell that Mr. Deibert was not only excited but was a true professional who understood how important it was to be transparent and provide a person with first person knowledge of the facility. The one-on-one time he spent and the information he provided me about the dealership's top notch employees and customer service won my trust and confidence. Mr. Deibert's attitude and professionalism no doubt was the reason for my new truck purchase from Ladd-Hanford. I have heard negative feed back from others about their experiences at other dealerships, If I encounter others looking for a vehicle I will tell them about Ladd-Hanford. I'm hoping this positive experience carries over into the servicing and issues I may experience during the life of my ownership. Sincerely, Mr. George Buck More

As always, our experience at Ladd-Hanford was absolutely great! We have been purchasing vehicles for over ten years at Ladd-Hanford and we are always treated with great respect and friendliness. From our great! We have been purchasing vehicles for over ten years at Ladd-Hanford and we are always treated with great respect and friendliness. From our salesman Bill Ehrgood to Gary Deibert in the finance center, they always take great care of my family. The purchasing process is always top-notched and hassle-free. The employees at Ladd-Hanford know how to take care of their customers, which is why we continue coming back whenever we are in the market for a vehicle. We recommend Ladd-Hanford to all of our friends and family because we know they will take care of them, as they do for us when we reach out for their help and support in the purchasing process. My family would encourage anyone to check out Ladd-Handford before settling with any other dealership. More

We are a repeat customer of Ladd Hanford having purchased 3 trucks, 4 Jeeps & a Mazda previously. We always get friendly service & a GREAT deal from Gary. He understands our needs & does his best to go above 3 trucks, 4 Jeeps & a Mazda previously. We always get friendly service & a GREAT deal from Gary. He understands our needs & does his best to go above & beyond seeing that we get what we want at a great price. We have recommended this dealership to many others. More

My daugher and I had a great experience at Ladd Hanford. Our sales person, Jon Drexler, was very personable, knowledgeable, and friendly. The dealership worked with us to obtain the monthly payment my daug Our sales person, Jon Drexler, was very personable, knowledgeable, and friendly. The dealership worked with us to obtain the monthly payment my daughter could afford per month. I will highly recommend Ladd Hanford to my family and friends. Jon was not pushy in trying to sell us a car. He discussed the pros and cons of the vehicles we were interested in -- he was very honest and I greatly appreciated his honesty. We will be back for our next car purchase! Thanks so much to Jon and all the staff at Ladd Hanford!!! More

We were in need of a good reliable vehicle but our credit was not great. Gary worked very hard to get us approve when other dealers could not. He managed to get us a brand new Dodge Avenger. We could not bel was not great. Gary worked very hard to get us approve when other dealers could not. He managed to get us a brand new Dodge Avenger. We could not believe it. Our Sales Consultant Nicholas Boudreaux was very professional and made us feel at ease with the transaction. They were both very nice and professional never made us feel uncomfortable or pressured into the sale. We will continue to come back and do business with Ladd Hanford. Thank you for helping us when other dealers could not. More

We worked with Nick Boudreaux to purchase our new Jeep Grand Cherokee. Nick was always pleasurable to work with and very knowledgable. He didn't try to sell us something we didn't need, which is always Grand Cherokee. Nick was always pleasurable to work with and very knowledgable. He didn't try to sell us something we didn't need, which is always nice. After a few test drives and a little negotiating, we finally agreed to purchase after searching various Jeep dealers for the best value. I would recommend Nick and Ladd-Hanford Jeep to my family and friends. More

Overal great experience. Made the nearly 2 hour trip one-way worth it I feel. Was able to come home the same day from a trade-in to a new vehicle. one-way worth it I feel. Was able to come home the same day from a trade-in to a new vehicle. More

My experience at Ladd Hanford was GREAT!! I had opportunity to have Bill Wentzel assist me with my purchase. He was very professional through the whole experience. And I really appreciated his low opportunity to have Bill Wentzel assist me with my purchase. He was very professional through the whole experience. And I really appreciated his low pressure approach!! The Chevy Traverse I purchased was in very good condition and a great value. They gave me a fare price for my trade-in which help close the deal. Thank you Ladd Hanford and Thank You Bill Wentzel!! I will be in touch when I need another vehicle. Sincerely, Dean Martin More

gary & bill were very helpfull in every respect with the purchase of my 2014 jeep grand cherokee . they did eyerything to get me into the new jeep trading in a 2012 grand cherokee the purchase of my 2014 jeep grand cherokee . they did eyerything to get me into the new jeep trading in a 2012 grand cherokee More

My overall experience was amazing! Bill Ehrgood was the best saleperson i couldn't of asked for better! He was very friendly, kind, and knowledgeable. The price of the mazda 3 i bought was priced just righ best saleperson i couldn't of asked for better! He was very friendly, kind, and knowledgeable. The price of the mazda 3 i bought was priced just right! thanks again for everything Bill! More