Moyer Dodge Chrysler Jeep Ram | Page 2

Outstanding dealership. A long term customer for over 20 years. Although dealership is an hour away I will gladly go out of my way to buy at Ladd Hanford. Great deals and even greater customer service. years. Although dealership is an hour away I will gladly go out of my way to buy at Ladd Hanford. Great deals and even greater customer service. More

I ordered a 2021 Jeep Wrangler Unlimited Rubicon in January and Ian Donlin was my sales agent. He was fantastic and so was the dealership. Easy process, great price on the new Jeep as well as my trade. January and Ian Donlin was my sales agent. He was fantastic and so was the dealership. Easy process, great price on the new Jeep as well as my trade. Couldn’t be happier and will buy there again. Thanks More

The service department took 3 hrs to figure out I needed a capacitor. They charged me the highest hourly rate for that as well. I took it to them bc they are suppose to specialize in Jeeps. If that was no a capacitor. They charged me the highest hourly rate for that as well. I took it to them bc they are suppose to specialize in Jeeps. If that was not bad enough my Jeep came back with grease all over my driver side mat, grease on the side of the jeep outer door. Wires were left hanging down and not put back into the bracket. I asked them to put a fuel gauge in, they left all the metal shavings all over the Jeep floor and on the seat. They told me the gauge worked for a little but then stopped working. Instead of completing the job they just left a none working gauge. I sent the General manager an email about the issues with photos of the damage . After three days I heard nothing, so I sent the email to the Owner, I then received an email from the service Director telling me I would have to wait 5 days before they would clean the damage to my Jeep. He said, he would have his team clean up the grease and put the wires back and would give me 1 hr of free service to get the gauge working. If it took them 3 hrs to figure out a capacitor, I can imagine the time it would take for the fuel gauge. After paying $601.00 for the bad service, damage done to my Jeep, and a none working gauge, I would be foolish to bring the Jeep back to the dealership. I have worked at two other professional Dealerships in the past. I went to Ladd-Hanford bc I thought they would solve the none starting problem faster than others since they are a Jeep dealership. It is a simple 1978 6 cylinder Jeep. I wish I would have read the other reviews before taking my Jeep to Ladd-Hanford in Lebanon. After I told them I would not bring the Jeep back, they just said "Sorry for your troubles" that was it. More

It was the best car buying experience of my life. I’ve been sitting here staring at my phone for 10 minutes and the only thing I can think of is awesome just awesome! been sitting here staring at my phone for 10 minutes and the only thing I can think of is awesome just awesome! More

First, I would like to begin by personally thanking Gary Deibert, who I have known for 30 years. Gary, your commitment to the customer and their experience is unparalleled. In my opinion, there isn't anothe Deibert, who I have known for 30 years. Gary, your commitment to the customer and their experience is unparalleled. In my opinion, there isn't another dealership that cares more about your car buying experience than Ladd Hanford. The Sales Staff is friendly, welcoming, and the environment is pressure-free. Their service department year after year is top notch. Their finance team makes the purchasing process a complete breeze. Thank you so much Ladd Hanford! I look forward to sharing my great experience with my friends and family and am 100% certain that my next purchase which will take place at Ladd Handford again! Sincerely, Mike S. More

Went to look and bought instead Recently went looking at a used vehicle and was impressed with the deal, the people behind the deal and everything presented. They stood behind what t Recently went looking at a used vehicle and was impressed with the deal, the people behind the deal and everything presented. They stood behind what they promised. that is important today. More

Used car purchase If you are looking to upgrade your vehicle, go see Ben Winters. Ben is young and still learning the business but is very knowledgeable as well. He wa If you are looking to upgrade your vehicle, go see Ben Winters. Ben is young and still learning the business but is very knowledgeable as well. He was able to answer most every question I had. When he couldn’t, he found the answer and was very prompt in getting me a reply. The entire staff is very friendly and you will not feel pressured. Come to Ladd Hanford for a very pleasant car buying experience! More

Awesome! Scott Keath is a fantastic sales associate! Scott took the time to work with us. He worked out a reasonable price that was affordable. The previous customer was very pleased with Scott ,as he in Scott took the time to work with us. He worked out a reasonable price that was affordable. The previous customer was very pleased with Scott ,as he indicated on his way out the door after his purchase. More

Great Service We worked with Scott Keath while purchasing our new van, he was very helpful and knowledgeable throughout the process, great customer service, would h We worked with Scott Keath while purchasing our new van, he was very helpful and knowledgeable throughout the process, great customer service, would highly recommend working with him while searching for your new vehicle! More

A fantastic dealer! So you may notice that I left a review about a month ago for a new Jeep Compass purchase. While it was a great car, we were looking for a something w So you may notice that I left a review about a month ago for a new Jeep Compass purchase. While it was a great car, we were looking for a something with a little more room. Going back to Ladd-Hanford was the only option. They gave us a great trade in price and got us into a new Jeep Cherokee with everything we were looking for. Gary, Nick and Tim as always do what ever is necessary to earn your business. I've been coming here for years and pass several Jeep dealers on the way because of the way Ladd-Hanford treats its customers. More