
Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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John was helpful and professional from step 1. I called, and knew exactly what I was looking for, but wanted it at the best price possible. John did his math, made me an offer and got me a great deal on a B and knew exactly what I was looking for, but wanted it at the best price possible. John did his math, made me an offer and got me a great deal on a BEAUTIFUL 2014 Jeep Cherokee Latitude 4x4! I would recommend Ladd Handford to other friends and family, but I would make sure they are referred to John. His customer service and professionalism strives above any other sales manager I've dealt with. He was straight forward, showed me the math, and wasn't out to "pull one over". Go to Ladd Handford, you won't be disappointed, just make sure you "ASK FOR JOHN" More
My husband and I were very pleased with our experience with Ladd-Hanford. We worked with Bill Ehrgood and he was very friendly and informative. He went above and beyond to make sure that we were complete with Ladd-Hanford. We worked with Bill Ehrgood and he was very friendly and informative. He went above and beyond to make sure that we were completely satisfied with our purchase. More
I shopped for a new Jeep on the internet before contacting Ladd-Hanford on Friday morning. They replied to me promptly and set up an appointment for that evening. When I arrived at the dealersh contacting Ladd-Hanford on Friday morning. They replied to me promptly and set up an appointment for that evening. When I arrived at the dealership, the vehicle I was interested in was ready for me to look at and test drive. Nick was courteous and knowledgeable about the vehicle. We arrived at an agreement on price and trade in value for my car, and were able to conclude the transaction Friday evening, in about 2 hours total. I was very satisfied with the price, the vehicle prep and the handling of all the paperwork. I would recommend Ladd Hanford as a good dealership. More
Within the last week I just purchased a brand new car from Ladd-Hanford. I got lucky enough to do business with Bill Wentzel. I would definitely recommend him to anyone looking to purchase a new or used from Ladd-Hanford. I got lucky enough to do business with Bill Wentzel. I would definitely recommend him to anyone looking to purchase a new or used vehicle. He made sure I stayed within budget as far as what I could afford which tells me he wasn't just trying to make commission. He was also able to provide me with detailed answers to all of my questions and made me feel comfortable with the purchase. Do not hesitate to visit Bill Wentzel you won't regret it! More
Bill Wentzel was great to work with and I would refer anyone who is in the market for a truck to him. He was very knowledgable and easy going no real hard sale. anyone who is in the market for a truck to him. He was very knowledgable and easy going no real hard sale. More
Bill Wentzel was a very professional and courteous sales person. I started out browsing on line, and requested info on a 2009 dodge journey, he responded right away, well needless to say I ended up buying a person. I started out browsing on line, and requested info on a 2009 dodge journey, he responded right away, well needless to say I ended up buying a 2011 journey with very low miles for about the same money. Actually cheaper because we were able to go through the credit union instead of Chrysler. Vehicle was delivered when promised. I will reccomend Bill and Ladd Hanford to anyone. More
James was very personable and friendly. If he didn't know an answer he made sure to get it for me. I appreciated the non-high pressure approach by Chris and James. know an answer he made sure to get it for me. I appreciated the non-high pressure approach by Chris and James. More
After looking at the new jeep cherokee online I found the one I was interested in and talked my husband into going with me to look at it. Pretty much showed up unannounced (you can make an appointment online one I was interested in and talked my husband into going with me to look at it. Pretty much showed up unannounced (you can make an appointment online but my schedule makes it tough to stick to) but Scott still made us feel welcome and was very friendly. He found the car I was looking for - it was still in the garage - and we looked it over and went for a test drive. Scott was very knowledgable about the car and made it fun putting it through its paces and showing us the new technology and features. We got a good price on the car and a reasonable trade in value for my old Liberty. When Chris took us in for financing we were impressed that he got us a lower interest rate than what they originally quoted and he made the whole signing fairly fun. Overall a great experience and I will definitely recommend this dealership to everyone I know that's looking for a new car. Thanks guys! More
Nick Sallade was very friendly and helpful. Chris Firestine was knowledgeable and did everything he could to get me a fair price on my new car. Firestine was knowledgeable and did everything he could to get me a fair price on my new car. More
Great experience buying my first vehicle. NOT your typical salesman! No bulls@*! just the facts. He made me feel comfortable and confident with my purchase. typical salesman! No bulls@*! just the facts. He made me feel comfortable and confident with my purchase. More