Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
Filter Reviews by Keyword
By Type
Showing 421 reviews
I shopped for a new Jeep on the internet before contacting Ladd-Hanford on Friday morning. They replied to me promptly and set up an appointment for that evening. When I arrived at the dealersh contacting Ladd-Hanford on Friday morning. They replied to me promptly and set up an appointment for that evening. When I arrived at the dealership, the vehicle I was interested in was ready for me to look at and test drive. Nick was courteous and knowledgeable about the vehicle. We arrived at an agreement on price and trade in value for my car, and were able to conclude the transaction Friday evening, in about 2 hours total. I was very satisfied with the price, the vehicle prep and the handling of all the paperwork. I would recommend Ladd Hanford as a good dealership. More
Within the last week I just purchased a brand new car from Ladd-Hanford. I got lucky enough to do business with Bill Wentzel. I would definitely recommend him to anyone looking to purchase a new or used from Ladd-Hanford. I got lucky enough to do business with Bill Wentzel. I would definitely recommend him to anyone looking to purchase a new or used vehicle. He made sure I stayed within budget as far as what I could afford which tells me he wasn't just trying to make commission. He was also able to provide me with detailed answers to all of my questions and made me feel comfortable with the purchase. Do not hesitate to visit Bill Wentzel you won't regret it! More
Bill Wentzel was great to work with and I would refer anyone who is in the market for a truck to him. He was very knowledgable and easy going no real hard sale. anyone who is in the market for a truck to him. He was very knowledgable and easy going no real hard sale. More
Bill Wentzel was a very professional and courteous sales person. I started out browsing on line, and requested info on a 2009 dodge journey, he responded right away, well needless to say I ended up buying a person. I started out browsing on line, and requested info on a 2009 dodge journey, he responded right away, well needless to say I ended up buying a 2011 journey with very low miles for about the same money. Actually cheaper because we were able to go through the credit union instead of Chrysler. Vehicle was delivered when promised. I will reccomend Bill and Ladd Hanford to anyone. More
James was very personable and friendly. If he didn't know an answer he made sure to get it for me. I appreciated the non-high pressure approach by Chris and James. know an answer he made sure to get it for me. I appreciated the non-high pressure approach by Chris and James. More
After looking at the new jeep cherokee online I found the one I was interested in and talked my husband into going with me to look at it. Pretty much showed up unannounced (you can make an appointment online one I was interested in and talked my husband into going with me to look at it. Pretty much showed up unannounced (you can make an appointment online but my schedule makes it tough to stick to) but Scott still made us feel welcome and was very friendly. He found the car I was looking for - it was still in the garage - and we looked it over and went for a test drive. Scott was very knowledgable about the car and made it fun putting it through its paces and showing us the new technology and features. We got a good price on the car and a reasonable trade in value for my old Liberty. When Chris took us in for financing we were impressed that he got us a lower interest rate than what they originally quoted and he made the whole signing fairly fun. Overall a great experience and I will definitely recommend this dealership to everyone I know that's looking for a new car. Thanks guys! More
Nick Sallade was very friendly and helpful. Chris Firestine was knowledgeable and did everything he could to get me a fair price on my new car. Firestine was knowledgeable and did everything he could to get me a fair price on my new car. More
Great experience buying my first vehicle. NOT your typical salesman! No bulls@*! just the facts. He made me feel comfortable and confident with my purchase. typical salesman! No bulls@*! just the facts. He made me feel comfortable and confident with my purchase. More
This was the easiest vehicle-purchasing experience I have ever had. Everyone that I encountered was very friendly. I saw the vehicle I was interested in online and scheduled a test drive, and James was ver ever had. Everyone that I encountered was very friendly. I saw the vehicle I was interested in online and scheduled a test drive, and James was very accommodating. He was laid-back, answered my questions, and wasn't pushy--and I like that in a salesman. I only had one day off of work that I could come in to look at the vehicle, and even though it was James' day off, he came in anyways. I got a great deal on the vehicle; it almost seems like a steal. I really believe that they made sure to get me the best deal possible. Chris was also very friendly, and it didn't take long to complete the paperwork. He was very thorough about what was being signed, but also made the experience interesting. When everything was done, James made sure the vehicle was washed and had gas in the tank. I highly recommend this dealership. Thank you, James and Chris, for helping me get the nicest vehicle I've ever had. I'm loving my Outlander! More
Scott Keith greeted me as I entered the Showroom. He was very friendly and was genuinely interested in finding the right car for my needs. After narrowing things down to two vehicle types we went out and te very friendly and was genuinely interested in finding the right car for my needs. After narrowing things down to two vehicle types we went out and test drove several cars. we then went out and looked at various colors and styles of the model car that I liked. I explained that I was going to look at other dealers before making my decision and without any hassle or pressure I was given a price and a printout of several vehicles that they had in stock. Scott also emailed me with more information. After visiting two other Mazda Dealerships I decided that Ladd & Hanford provided me with the best experience. I contacted Scott and negotiated the final price down to what I think was a very good deal. Chris took care of all of the paperwork, I found him to be very friendly and efficient. Ladd & Hanford supplied me with a most enjoyable experience. I am a very satisfied customer. More