Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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I found a car I wanted on Autotrader, a 2011 Jeep Grand Cherokee with an 8 cylinder engine and Nav system. I traded a very similar 2011 Grand Cherokee that was missing those features. I dealt with Bill Ehr Cherokee with an 8 cylinder engine and Nav system. I traded a very similar 2011 Grand Cherokee that was missing those features. I dealt with Bill Ehrgood as your salesperson. He had the car ready and waiting when I showed up, and after a quick inspection we went for a test drive. After finalizing a price with Gary I completed the sales paperwork with Chris. I commented to my wife when I got home that everyone I dealt with was extremely friendly and fair, and that I would go back again if I ever needed to. After I got home I found a small paint chip, down to the metal, and called Bill. He arranged to have it repaired immediately since the notification was within 24 hours. Very nice dealership and of those I met, very nice folks. Each has earned my highest rating. More
Great experience. Never felt pressured. When I got my car home I had to call the dealership because my radio was not working. Somehow it was reset and a special code had to be entered. I called Bill and he c home I had to call the dealership because my radio was not working. Somehow it was reset and a special code had to be entered. I called Bill and he called the Honda dealership to get the code. Bill called me back and explained how to reset my radio so that it would work. All this transpired within 10 minutes. It was wonderful to have such great service. More
Over the years I have leased 2 vehicles plus purchased 1 Over the years I have leased 2 vehicles plus purchased 1 new and 1 used vehicle from Ladd-Hanford in Lebanon, Pa.. The people that work there are g Over the years I have leased 2 vehicles plus purchased 1 new and 1 used vehicle from Ladd-Hanford in Lebanon, Pa.. The people that work there are great. They have answered all my questions, and if thru a text or an email they responded in a timely manner. I've been getting fair or better than fair deals on my trade-ins here and I never feel pressured to buy when asking for the value of my possible trade. I've shopped around and couldn't find a better deal than what I got from Ladd-Hanford Dealership and will continue to go there and have and will continue to highly recommend Ladd-Hanford Dealership! My salesperson, Nicholas Sallade, was one of the nicest salespersons I've ever met. He was polite, informative, answered all my questions, never tried to talk me into anything or pressure me...He worked with me diligently to get the best price on my trade-in as well as getting the right options on my new vehicle. At the paper signing part of taking ownership of my new Jeep I had the pleasure of meeting and working with Brian Biscotti. He was very informative and went into detail when necessary as to what I was signing and was very organized. Putting it into simple words..My experience here was a great one for me...........I highly recommend Ladd-Hanford!!!! Thank you from James Miller.............a proud owner of a New Jeep Cherokee Limited from Ladd-Hanford Dealership in Lebanon, Pa!!!!! More
I give ladd Hanford a top rating for their professional way they handled every step of the process of buying this jeep, they made me feel comfortable and were freindly . they did not use any pressure tacti way they handled every step of the process of buying this jeep, they made me feel comfortable and were freindly . they did not use any pressure tactics or bother me on the phone or e-mail, I will recommend them to anyone looking to purchace a vehicle. More
John was helpful and professional from step 1. I called, and knew exactly what I was looking for, but wanted it at the best price possible. John did his math, made me an offer and got me a great deal on a B and knew exactly what I was looking for, but wanted it at the best price possible. John did his math, made me an offer and got me a great deal on a BEAUTIFUL 2014 Jeep Cherokee Latitude 4x4! I would recommend Ladd Handford to other friends and family, but I would make sure they are referred to John. His customer service and professionalism strives above any other sales manager I've dealt with. He was straight forward, showed me the math, and wasn't out to "pull one over". Go to Ladd Handford, you won't be disappointed, just make sure you "ASK FOR JOHN" More
My husband and I were very pleased with our experience with Ladd-Hanford. We worked with Bill Ehrgood and he was very friendly and informative. He went above and beyond to make sure that we were complete with Ladd-Hanford. We worked with Bill Ehrgood and he was very friendly and informative. He went above and beyond to make sure that we were completely satisfied with our purchase. More
I shopped for a new Jeep on the internet before contacting Ladd-Hanford on Friday morning. They replied to me promptly and set up an appointment for that evening. When I arrived at the dealersh contacting Ladd-Hanford on Friday morning. They replied to me promptly and set up an appointment for that evening. When I arrived at the dealership, the vehicle I was interested in was ready for me to look at and test drive. Nick was courteous and knowledgeable about the vehicle. We arrived at an agreement on price and trade in value for my car, and were able to conclude the transaction Friday evening, in about 2 hours total. I was very satisfied with the price, the vehicle prep and the handling of all the paperwork. I would recommend Ladd Hanford as a good dealership. More
Within the last week I just purchased a brand new car from Ladd-Hanford. I got lucky enough to do business with Bill Wentzel. I would definitely recommend him to anyone looking to purchase a new or used from Ladd-Hanford. I got lucky enough to do business with Bill Wentzel. I would definitely recommend him to anyone looking to purchase a new or used vehicle. He made sure I stayed within budget as far as what I could afford which tells me he wasn't just trying to make commission. He was also able to provide me with detailed answers to all of my questions and made me feel comfortable with the purchase. Do not hesitate to visit Bill Wentzel you won't regret it! More
Bill Wentzel was great to work with and I would refer anyone who is in the market for a truck to him. He was very knowledgable and easy going no real hard sale. anyone who is in the market for a truck to him. He was very knowledgable and easy going no real hard sale. More