Moyer Dodge Chrysler Jeep Ram
Lebanon, PA
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Bill Wentzel was a great salesperson and made the whole car buying experience great! We hate the car buying process, but Bill made everything great and continues to do so even after buying the new car. car buying experience great! We hate the car buying process, but Bill made everything great and continues to do so even after buying the new car. More
Went looking on a Sunday at different car dealers to see which vehicle caught my eye. I did not even consider a Jeep until I saw it. I loved the look of it, and actually went back twice to look at it, and which vehicle caught my eye. I did not even consider a Jeep until I saw it. I loved the look of it, and actually went back twice to look at it, and decided to make an appointment to test drive. I loved it, and am now a proud owner of the Jeep Cherokee. More
Whole experience was great - test drive was helpful. Bill explained everything fully and took his time. Chris was well organized and the financial part went without a hitch. Good dealership. Bill explained everything fully and took his time. Chris was well organized and the financial part went without a hitch. Good dealership. More
I found a car I wanted on Autotrader, a 2011 Jeep Grand Cherokee with an 8 cylinder engine and Nav system. I traded a very similar 2011 Grand Cherokee that was missing those features. I dealt with Bill Ehr Cherokee with an 8 cylinder engine and Nav system. I traded a very similar 2011 Grand Cherokee that was missing those features. I dealt with Bill Ehrgood as your salesperson. He had the car ready and waiting when I showed up, and after a quick inspection we went for a test drive. After finalizing a price with Gary I completed the sales paperwork with Chris. I commented to my wife when I got home that everyone I dealt with was extremely friendly and fair, and that I would go back again if I ever needed to. After I got home I found a small paint chip, down to the metal, and called Bill. He arranged to have it repaired immediately since the notification was within 24 hours. Very nice dealership and of those I met, very nice folks. Each has earned my highest rating. More
Great experience. Never felt pressured. When I got my car home I had to call the dealership because my radio was not working. Somehow it was reset and a special code had to be entered. I called Bill and he c home I had to call the dealership because my radio was not working. Somehow it was reset and a special code had to be entered. I called Bill and he called the Honda dealership to get the code. Bill called me back and explained how to reset my radio so that it would work. All this transpired within 10 minutes. It was wonderful to have such great service. More
Over the years I have leased 2 vehicles plus purchased 1 Over the years I have leased 2 vehicles plus purchased 1 new and 1 used vehicle from Ladd-Hanford in Lebanon, Pa.. The people that work there are g Over the years I have leased 2 vehicles plus purchased 1 new and 1 used vehicle from Ladd-Hanford in Lebanon, Pa.. The people that work there are great. They have answered all my questions, and if thru a text or an email they responded in a timely manner. I've been getting fair or better than fair deals on my trade-ins here and I never feel pressured to buy when asking for the value of my possible trade. I've shopped around and couldn't find a better deal than what I got from Ladd-Hanford Dealership and will continue to go there and have and will continue to highly recommend Ladd-Hanford Dealership! My salesperson, Nicholas Sallade, was one of the nicest salespersons I've ever met. He was polite, informative, answered all my questions, never tried to talk me into anything or pressure me...He worked with me diligently to get the best price on my trade-in as well as getting the right options on my new vehicle. At the paper signing part of taking ownership of my new Jeep I had the pleasure of meeting and working with Brian Biscotti. He was very informative and went into detail when necessary as to what I was signing and was very organized. Putting it into simple words..My experience here was a great one for me...........I highly recommend Ladd-Hanford!!!! Thank you from James Miller.............a proud owner of a New Jeep Cherokee Limited from Ladd-Hanford Dealership in Lebanon, Pa!!!!! More
I give ladd Hanford a top rating for their professional way they handled every step of the process of buying this jeep, they made me feel comfortable and were freindly . they did not use any pressure tacti way they handled every step of the process of buying this jeep, they made me feel comfortable and were freindly . they did not use any pressure tactics or bother me on the phone or e-mail, I will recommend them to anyone looking to purchace a vehicle. More
John was helpful and professional from step 1. I called, and knew exactly what I was looking for, but wanted it at the best price possible. John did his math, made me an offer and got me a great deal on a B and knew exactly what I was looking for, but wanted it at the best price possible. John did his math, made me an offer and got me a great deal on a BEAUTIFUL 2014 Jeep Cherokee Latitude 4x4! I would recommend Ladd Handford to other friends and family, but I would make sure they are referred to John. His customer service and professionalism strives above any other sales manager I've dealt with. He was straight forward, showed me the math, and wasn't out to "pull one over". Go to Ladd Handford, you won't be disappointed, just make sure you "ASK FOR JOHN" More
My husband and I were very pleased with our experience with Ladd-Hanford. We worked with Bill Ehrgood and he was very friendly and informative. He went above and beyond to make sure that we were complete with Ladd-Hanford. We worked with Bill Ehrgood and he was very friendly and informative. He went above and beyond to make sure that we were completely satisfied with our purchase. More