Mountaineer Automotive
Beckley, WV
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87 Reviews of Mountaineer Automotive
Fantastic service We were taken in quickly and the car was serviced in about one hour. They washed our car so that it looked fantastic. The waiting area was quite comf We were taken in quickly and the car was serviced in about one hour. They washed our car so that it looked fantastic. The waiting area was quite comfortable and the restroom was spotless. More
Service vehicle Job done efficiently and found one shock was leaking. Parts are being ordered to repair Service personnel was very friendly and seemed to know what ne Job done efficiently and found one shock was leaking. Parts are being ordered to repair Service personnel was very friendly and seemed to know what needs to be done. More
Service on my car I give this rating because, I took my car in several times because of a noise it is making and the transmission is slipping. First they said it was th I give this rating because, I took my car in several times because of a noise it is making and the transmission is slipping. First they said it was the rotor, then they said it was my brakes and was even going to put brakes on it. I had half a pad left so, my brakes were fine. I took it somewhere else and had them looked at and took pictures. Then they had my car for a week and finally said, they couldn't find the noise. After CLEARLY saying they COULDN'T FIND THE NOISE, they said the NOISE was my ABS engaging. Which is it? They couldn't find it or it's the ABS? Then they NEVER told me why my transmission is slipping and they haven't done anything to fix it. So, no, I am not happy with my service More
Great all round The team did everything to make the car buying experience great. They made me feel comfortable with no pressure to buy something I didn't want they l The team did everything to make the car buying experience great. They made me feel comfortable with no pressure to buy something I didn't want they let me choose the exact car I wanted. More
Always take my car to Mountaineer Auto for service âś… My Escape has never been anywhere else for service ? The service staff are excellent 😀They are very helpful every time I go in for service. I My Escape has never been anywhere else for service ? The service staff are excellent 😀They are very helpful every time I go in for service. I even bought my tires there. Also a free car wash with every service. So when I leave there my car looks like a brand new one ?? More
Great Service I am grateful they worked me in for tire work at last minute notice and they were very affordable! I appreciated the good customer service! I am grateful they worked me in for tire work at last minute notice and they were very affordable! I appreciated the good customer service! More
Awesome service I was very satisfied with the service I received when I came in to look for a new vehicle. George and Dickie were very helpful making sure I got somet I was very satisfied with the service I received when I came in to look for a new vehicle. George and Dickie were very helpful making sure I got something 4wd and that I could afford. Wendy is always great about explaining everything. I have dealt with these guys and gal for several years. Always a pleasant experience. More
Amazing staff. Highly recommended. These are some of the most professional people I have ever had the privilege to do business with. They worked tirelessly to get the job done. Above an These are some of the most professional people I have ever had the privilege to do business with. They worked tirelessly to get the job done. Above and beyond anything I have ever experienced. Great job guys n gals. More
Excellent customer service When I was shopping for a new car, I was met by a wonderful salesman who was very helpful. He explained every step that I needed to take. When I bou When I was shopping for a new car, I was met by a wonderful salesman who was very helpful. He explained every step that I needed to take. When I bought the car, they treated me with respect and again explained everything. When I took the car in for routine service, I was treated with respect. The service department is great, the parts department is great, the salesman is great, the entire crew at Mountaineer Automotive is great. I will certainly buy from them again and recommend them to anyone that is looking for a new vehicle. More
Nice friendly people Dealership has some of the friendliest employes I have ever dealt with. The staff is willing to do all that the can to see that you have a good feelin Dealership has some of the friendliest employes I have ever dealt with. The staff is willing to do all that the can to see that you have a good feeling with you deal when you leave also for be very understanding when we kept them there late to finalize the deal. They answered all the questions that my wife and I had about the truck. More