Mountain View Nissan

Dianna Prichard 14 reviews·9 photos Red was pleasant and extremely helpful. He spent time to get the deal done. I would highly recommend him. The rest of the staff was highly efficient and easy pleasant and extremely helpful. He spent time to get the deal done. I would highly recommend him. The rest of the staff was highly efficient and easy to work with. UPDATE: DO NOT BUY FROM THIS DEALERSHIP. DO NOT BUY A NISSAN. I contacted Red about problems I was having with the Rogue I purchased. He assured me the issues would be resolved with the next update; they were not. I have had my Rogue in multiple times with no resolution. The service department is rude and does not know how to fix the vehicle. They told me to take it to Knoxville; they could probably figure out the problem. Another customer had to take her’s to Knoxville to get it repaired. A service contract or something was added to my contract I explicitly refused and gave a detailed reason why. The only person I have dealt with that even tried to help was Angel. The next week she was gone. Ryan had me bring the Rogue in and said he would provide a loaner. He also told me he would have a copy of that agreement for me when I arrived. I arrived 30 minutes early. The woman at the first desk asked if I could wait a few minutes for them to do a quick preliminary diagnostic test. I told her I had some running to do and an 11:00 am appointment. She asked how long it took to get there. I told her 30 minutes. I needed to be pulling out no later than 10:30. She said no problem. At 10:00 am I went to get the rental so I could leave. They would not give it to me. I asked for the agreement again. They said they would get it. At 10:30-still no rental. My car was still being checked out. No copy of the agreement. They did not have a rental-Ryan had lied. We broke down last week. I’m 71 and my husband is 93. It was 92°. I called. Mountainview Nissan gave me the corporate number for a tow. My husband has Alzheimer’s and was becoming very upset and disoriented. A woman told me the car was still under warranty and they would have a loaner…another lie. I had gotten my grandson to take me to the dealership-no loaner. Robert was rude and defensive. A few weeks before I took a video in of my lights going out. He wouldn’t even look at it. He told me to take it somewhere else. I have asked to speak to the dealership manager several times. He is never there and never calls back. I had a Murano platinum edition for 9 years and loved it; never had an issue with until the transmission went out at 92k miles. I was a loyal Nissan customer. Now I would not have one. The dealership is dishonest, incompetent and does not care about the safety and satisfaction of it’s customers. The Nissan product and brand has declined and is tarnished beyond repair. This review came up at the top. I doubt it will even be left up now. More

Great service! Felt like all questions were answered. James was reliable and helpful! Great car! Felt like all questions were answered. James was reliable and helpful! Great car! More

After my wife scheduled an appointment with the MTNview Nissan dealership to have a new key cut and programmed, the car arrived early yesterday morning, she was told the task would take 2+ hours (it took l Nissan dealership to have a new key cut and programmed, the car arrived early yesterday morning, she was told the task would take 2+ hours (it took longer) we were suppose to pick up the car at 2pm yesterday once we arrived we were told the process did Not work and to return, which before we returned she received a call from Brett and he stated the key will not work the techs cut two keys and she (my wife) would have to pay for the keys cut ( that didn't operate the ignition, her feeling frantic I had to return to the dealership and demand respect, customer service, and professionalism from Brett and manager Nick, also citing we are not paying for keys that don't work in the vehicle, after which I called a tow company to pick up the car and was informed Someone urinated on our vehicle due to my visit, this is below expectation and disgusting on the company behalf, the whole experience was insulting, frustrating, and humiliating I would hope that this dealership treats other better...! More

Very easy and pleasant car buying experience. I highly recommend Mtn. View Nissan @ Chattanooga. I had recently had some bad experiences trying to purchase a new truck but Bruce convinced me tha I highly recommend Mtn. View Nissan @ Chattanooga. I had recently had some bad experiences trying to purchase a new truck but Bruce convinced me that they were a no non-sense dealer who wanted to sell trucks and they lived up to his words. Salesman Ryan Finished the deal when i actually got on site and was a pleasure to work with. If you are tired of getting jerked around by other dealerships go in and see Bruce or Ryan. They are straight forward and tell you exactly what they can do and work hard to get you exactly what you are looking for. Thank you guys already enjoying by new Frontier.. More

Our Salesperson Rob was Wonderful and Knowledgeable he made the process Enjoyable while helping us Choose the right vehicle for us and our needs. He was able to help us get exactly what we was looking for made the process Enjoyable while helping us Choose the right vehicle for us and our needs. He was able to help us get exactly what we was looking for within our Payment range. I would definitely refer him to anyone looking to buy a New Vehicle More

Gena was a real pleasure to spend time with. She showed everything I was interested in and arranged a fabulous test drive in a new car. My experience was very enjoyable. I recommend Mtn View She showed everything I was interested in and arranged a fabulous test drive in a new car. My experience was very enjoyable. I recommend Mtn View Nissan to anyone considering a new car. More

My experience with salesperson Bubba Wingo in the purchase of my new Pathfinder was a great and professional transaction. purchase of my new Pathfinder was a great and professional transaction. More

Lexi was very helpful and knowledgeable about what I was looking for. Very pleasant to deal with. looking for. Very pleasant to deal with. More

Any experience I have had at Mountain View Nissan has always been great and they always take care of the customer. Lexi is a great sales associate and puts her all into her job. always been great and they always take care of the customer. Lexi is a great sales associate and puts her all into her job. More