Mountain View Chevrolet - Service Center

excellent I was pleasantly suprised with the service and the prices. Thank you to all that work so hard in the service department. I look forward to having my S I was pleasantly suprised with the service and the prices. Thank you to all that work so hard in the service department. I look forward to having my Suburban for many years and I will always get my work done at Mt. View Chevrolet. More

They was nice and they did a nice job on my car Every time I going to get my car worked on it a great time but when you walk in Chevy everybody is happy and they make you feel like you have a millio Every time I going to get my car worked on it a great time but when you walk in Chevy everybody is happy and they make you feel like you have a million dollars lol More

oil change and tire rotation We had a schedule appointment. We were there on time and our Equinox was taken in immediately. We were in and out in fairly good time. We had a schedule appointment. We were there on time and our Equinox was taken in immediately. We were in and out in fairly good time. More

service on my 2015 Malibu I was met promptly bye a service representative, and my car was taken to the shop within minutes.work was done in a timely manner and everything was e I was met promptly bye a service representative, and my car was taken to the shop within minutes.work was done in a timely manner and everything was explained to me by the service representative. More

Friendly and efficient Chevrolet service I appreciate that I can make service appointments to help get my Silverado in and out of the service department on a timeline that fits my schedule. I appreciate that I can make service appointments to help get my Silverado in and out of the service department on a timeline that fits my schedule. Craig promptly meets me at the shop, enters my vehicle into the system, and calls with updates. It makes servicing my vehicle easy. More

5 1/2 hour wait for scheduled work, no loaner or ride offer I came in with my recall card and my failed emissions test result to schedule an appointment in person. So Dealer KNEW I had 3 recall problems to fix I came in with my recall card and my failed emissions test result to schedule an appointment in person. So Dealer KNEW I had 3 recall problems to fix plus problem from failed emissions and I told them I did not have ride/would have to wait for work to be done. Right then, I should've been offered a loaner because Dealer apparently knew that these recalls are very time-consuming, a fact that they did not share with me when I made my appointment but were quick to claim when I asked for a status update after waiting the first 2.5 hours. I showed up right on time at 8 am for my appointment on scheduled day. I didn't check out until 1:20 pm. No one offered me a loaner or a ride. I realize the emissions issue could not be repaired until after the recall problem were fixed, but the recall work took the majority of the time. Recalls are a GM problem...NOT an owner problem. Extremely inconvenient. I spent over $900 on fixing the emissions problem. I did not feel like a valued customer. I should have been offered a loaner car. Waiting room was cold, chairs uncomfortably low, couldn't stretch out my legs without tripping other customers, loud TV made it hard to work. Trying to go outside to make a phone call was impossible due to loud music from outside speakers. No where to sit outside. No food except vending machine junk. Would've brought my lunch if they had told me recall work takes so long. Hungry, cold, headache. Awful way to spend the day. Awful way to spend $900. More

Disappointed that my home town dealership recommended Mount Really disappointed that in Mountain View Dealership quoting my son, a college student, one really high price for work and then lowering it significan Really disappointed that in Mountain View Dealership quoting my son, a college student, one really high price for work and then lowering it significantly when I, the out of town parent, call by a significant amount. My home town dealer recommended Mountain View, now I am paying $110.00 plus tax to have my vehicle released so that it may be towed (another $250.00 on top of the $75.00 already paid to have it towed to your dealership) to my home town dealership. I am just really disappointed in your integrity or lack of it. I have just under $200 tied up in this situation and the vehicle is not even out of Chattanooga. I will pay for the tow and for fixing the vehicle and still be under your original quote to my son at our local dealership. More

Helping me to achieve my dream truck I bought a 1998 Chevy c1500 and its a beautiful truck and I love it and some things broke on it but they're fixing it for me I will definitely send mo I bought a 1998 Chevy c1500 and its a beautiful truck and I love it and some things broke on it but they're fixing it for me I will definitely send more friends and family to mtn view chevy More

1st time visit Took my new equinox in for first oil change and check up. There was not any wait time for getting signed in. My visit was complete in an hour and I w Took my new equinox in for first oil change and check up. There was not any wait time for getting signed in. My visit was complete in an hour and I was very pleased More