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Mountain View Chevrolet - Service Center

Chattanooga, TN

4.5
221 Reviews

221 Reviews of Mountain View Chevrolet - Service Center

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October 19, 2015

Oil Change Because service was quick and employees are respectful, friendly and good work qualities and have good attitudes. Always willing to assist. Never took More

by DLOWE42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Oct 20, 2015 -

Mountain View Chevrolet responded

We appreciate you sharing your experience with us! Our team is happy to hear that you experienced respectful, friendly and high quality service. We will always work hard for you. Please let us know if there's any vehicle needs we can help you with.

October 19, 2015

Good fast job for service. They were on time for my appointment. They finished my service in a reasonable amount of time. Service advisor was friendly. I did not like the two fu More

by MANNUTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2015 -

Mountain View Chevrolet responded

Thank you for taking the time to share your experience with us. We are happy to know your service was prompt and friendly, but we are disappointed to hear about the grease prints found on your car. We try to treat every car like it is our own and this does not measure up to that standard. We want to do what we can to make this right by you, so we can keep your business. Would you please give our Service Manager Jimmy Clark a call at 423-266-0181?

October 16, 2015

Adequate But Not Excellent This service appointment was something of a mixed bag of both Pros and Cons and so I shall share both: PROS: - Service performed quickly and effic More

by Thomas M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Montgomery
Oct 19, 2015 -

Mountain View Chevrolet responded

Thank you for taking the time to share your experience, Thomas. Our team is happy to know that you were satisfied with the timeliness and efficiency of your service. We work hard to be prompt while providing the highest quality of work. That being said, we appreciate you sharing feedback about the cost. We are constantly working to be the best and we will certainly look to find ways to improve in this area. If there's anything we can do for you, please call our service manger Jimmy Clark at 423-266-0181 and we will be happy to work with you.

October 15, 2015

Friendly and professional service beyond e expectations Problem came about suddenly so I did not call ahead for a service appointment. I was greeted right away in the service department by Kyle. I explaine More

by PIGSKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Oct 19, 2015 -

Mountain View Chevrolet responded

Thank you for sharing about your visit with us. So glad to hear that Kyle was able to help figure out the problem and fix your vehicle quickly and efficiently. Our team is very pleased to know your service was friendly and professional. We will always work hard to deliver that to you. Please let us know if there's anything else we can help you with. Thank you for being in the Mtn. View Chevy family.

October 14, 2015

Helped me greatly Helped me get what I needed done . Helped get my oil changed and called me about my car. Stayed in touch letting me know the price . More

by SEM102386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 19, 2015 -

Mountain View Chevrolet responded

Thank you for sharing your visit with us. We are happy to know that you were satisfied with your service. Hope to see you again soon!

October 06, 2015

Strouphauer I came in to get my Truck services. Just oil and tires rotated. Perry was the service advisor that helped me. Perry was extremely nice. It was long an More

by SGAYLLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cook , Perry Freeman
Oct 08, 2015 -

Mountain View Chevrolet responded

Thank you for sharing about your experience. We are so glad to know that Perry was helpful and nice during your visit. Glad we could help get your truck back in tip top shape! We hope you'll continue to choose us for all your vehicle needs.

October 05, 2015

Shaun Emory emailed me Shaun had let me know that it was time for my 3 month service. I called the service number and was greeted with a kind voice helping me set a time to More

by LIFESONG08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Emery, Jimmy Clark, Craig Bush, Perry Freeman, Kyle Montgomery
Oct 05, 2015 -

Mountain View Chevrolet responded

Thank you kindly for taking the time to share about your visit with us. It is so great to know that Shaun and the rest of our team were helpful and prompt with your service. We look forward to your next visit. Thank you for being in the Mtn. View Chevy family!

October 02, 2015

Service Quickest service job ever done. As long as I have been coming to Mountain View Chevy, This is the best service I have ever Had. More

by KTSTARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Harris
Oct 05, 2015 -

Mountain View Chevrolet responded

Thank you for sharing with us! We are always seeking to improve our service in quality and timeliness. We will work hard to continuously provide you with better and better service. Thank you for choosing Mtn. View Chevy.

October 02, 2015

Service The service advisor, Kyle Montgomery, tried to deny the warranty coverage of 3 years or 36,000 miles because a non AC Delco air filter was not install More

by Ga11017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Montgomery
October 01, 2015

great i've purchased 3 vehicles from mtn, veiw chevy and mtn. veiw ford. always hassle free and the service dept. is top shelf. the watson family dealership More

by fuseekay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush, Kyle Montgomery
Oct 05, 2015 -

Mountain View Chevrolet responded

Thank you for the review! Our team works hard to provide the highest quality of service to all our customers. We are especially thankful to you for being a loyal customer. Please know we will always strive to meet the highest standards with you. Thank you for being in the Mtn. View Chevy family.

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