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Mountain View Chevrolet - Service Center

Chattanooga, TN

4.5
221 Reviews

221 Reviews of Mountain View Chevrolet - Service Center

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October 29, 2015

Quick oil change. I made my reservation, got there early, was waited on early and they had my vehicle ready in an expedient manner. The lady at the cashiers desk was f More

by dwkuberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Freeman
Nov 02, 2015 -

Mountain View Chevrolet responded

We are very appreciative of your feedback. It's great to hear your oil change was prompt and our staff friendly. We look forward to taking care of all your future vehicle needs.

October 28, 2015

Service To date, for some 14 years now, the necessary services performed on the 2001 Silverado have been done correctly the first time. That means a lot to i More

by CHAMPWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie, Courtesy Driver. All individuals work to make the necessary service as convenient as possible., Kyle Montgomery
Nov 02, 2015 -

Mountain View Chevrolet responded

We love to hear this! Thank you for trusting us with your Silverado's service needs. We will always care for our customers' vehicles as if they were our own. Wishing you many more miles, but when the time comes to trade in, we look forward to helping you. Thank you for being part of the Mtn. View Chevrolet family.

October 26, 2015

Customer service done right! Brought my car in for a malfunctioning part, greeted by friendly service writer that was competent and seemed to like his job. Very refreshing these More

by kayejax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Oct 26, 2015 -

Mountain View Chevrolet responded

We are so very appreciative of your feedback. We work hard to provide convenient, efficient and high quality service. It's wonderful to hear you received just that. Being honest and helpful is very important to our team. We look forward to taking care of all your future vehicle needs. Please let us know if there's anything we can help with!

October 23, 2015

Great service and sincerely appreciate the honest info for the issues I had with my vehicle. The entire staff has been great to deal with thus far. More

by JMLOWE1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2015 -

Mountain View Chevrolet responded

Thank you for the feedback! We will always work hard to be honest, helpful and provide great service. We look forward to serving you again soon.

October 23, 2015

Oil leaking under car The car was worked on in timely fashion I was give n a shuttle ride home. Service advisor called and told me the problem and said the problem would More

by BILLUNDERWOOD59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton harris
Oct 26, 2015 -

Mountain View Chevrolet responded

We appreciate you leaving us feedback, Bill. It's great to know you had quality and timely service and experienced good communication throughout. Our team looks forward to serving you again soon.

October 22, 2015

Transmission was not reading my gears I took my car to mt.view Chevy for service they were friendly and willing to help me with my problem . They solved the problem and I'm satis More

by MDASBERRY69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Oct 22, 2015 -

Mountain View Chevrolet responded

We appreciate you leaving us a review. We are pleased to hear that our team was friendly and helpful in fixing your car's issue. We look forward to serving you again soon. If you have any vehicle needs we can help you with, please let us know.

October 22, 2015

Satisfaction I was running late for my car service appointment. I called the dealership and they were very nice and understanding. After the service was done,Jason More

by Ms Mally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Martin
Oct 26, 2015 -

Mountain View Chevrolet responded

We are very appreciative of you sharing about your visit, Ms. Mally. We are always happy to serve you and will work hard to provide you the highest quality service. We look forward to seeing you again soon.

October 20, 2015

Good customer service Great customer service as usual. Only thing is, I can't figure out why a scheduled oil change takes over an hour and a half, but some things can't be More

by gijoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2015 -

Mountain View Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and we will certainly work harder to provide the most timely service as possible without sacrificing our quality standards. We look forward to serving you again soon.

October 19, 2015

Service of 2008 Malbu I thoufht that ihad scheduled an appointment to bring my car in for the 100,000 service. It was not on the books and Kevin assured me that it was not More

by ALEXIAP
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtesy driver that dropped me off at work.
Oct 20, 2015 -

Mountain View Chevrolet responded

Thank you for the review, Alexia. We apologize for the appointment confusion, but pleased to know you were satisfied with the quality, timeliness and price of the work. Our team will always work hard to take care of you. Hope you continue to enjoy the 2008 Malibu for many years!

October 19, 2015

Great Service I dropped my truck off for regular maintenance. The service department was finished in no time. I expected to wait for over an hour, but this wasn't More

by MDUPREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Oct 20, 2015 -

Mountain View Chevrolet responded

Thank you for the feedback! We're so pleased to hear you were happy with the timeliness of your service and politeness of our staff. We work hard to make all our customers feel valued and well cared for. We hope you'll continue to choose us for all your vehicle needs.

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