Mountain View Chevrolet - Service Center

Defective 2015 Tahoe I have had a number of problems with my 2015 Tahoe that were "unusual", none of them because of Mtn. View Chevrolet . Craig has always been a joy to w I have had a number of problems with my 2015 Tahoe that were "unusual", none of them because of Mtn. View Chevrolet . Craig has always been a joy to work with and very professional . More

Great service every time. Quality fast service by knowledgeable, courteous staff members. Always a clean place and work is always done promptly at the price promised. I would f Quality fast service by knowledgeable, courteous staff members. Always a clean place and work is always done promptly at the price promised. I would for sure recommend your dealership to friends and relatives that are in the market. More

Bad Service work My truck was to be worked on repairing the emission reduction tank. The part was supposed to arrive on a Tuesday morning and didn't. They had already My truck was to be worked on repairing the emission reduction tank. The part was supposed to arrive on a Tuesday morning and didn't. They had already taken my truck apart. Long story short I didn't get the part until Friday morning and I had to pay for the over night shipping charges. I had a hard time getting any information out of jamie, the service rep. He never could give me concrete answers as to why my parts didn't arrive. It wasn't until I spoke with Jimmy did I get some answers and results. The price of the repair was over $1000, I feel like $600 worth of labor dollars is excessive. I should have been skeptical when he tried to sale me a brake fluid change and the truck is only two years old. Please..... More

Automobile Service Repairs The service department was very timely in checking out my vehicle and returning a call to let me know what was wrong with my vehicle. The service department was very timely in checking out my vehicle and returning a call to let me know what was wrong with my vehicle. More

Service pads bills an makes up issues FIRED! Caught lying and trying to indeed repairs. after the most recent service visit with the Mt View Chevrolet dealership, I would not consider FIRED! Caught lying and trying to indeed repairs. after the most recent service visit with the Mt View Chevrolet dealership, I would not consider purchasing (a new or used) and or having a vehicle serviced via Mt View Chevrolet again. I feel accountability and responsibility are not paramount within this dealership. More so, the negative stereotypes of dealership padding services and performing unneeded repairs / false repairs have been lent great credence by Mt View Chevrolet Once exposed, what may have been an attempt to mend a relationship after being deceived, clearly appears nothing more than an action to cover up a gross deception. The ethics of this dealership in my mind is clearly in question. The credence lent to stereotypical shenanigans (over charging and unneeded repairs) this dealership has exhibited seems well practiced, polished, blatant and the fiber of Mt View Chevrolet in my case. . More

Very helpful and fast cutsomer service. I came in for my first maintenance appointment this week. The employees are always very nice a helpful. My car was completely finished within the hour I came in for my first maintenance appointment this week. The employees are always very nice a helpful. My car was completely finished within the hour and I did not have to wait a long time, which was more than I expected. Thank You for the great and fast service. More

The Dreaded Check Engine Light I was nervous being female, since I am clueless when it comes to cars. Craig greeted me right away making me feel very comfortable. Craig was very pro I was nervous being female, since I am clueless when it comes to cars. Craig greeted me right away making me feel very comfortable. Craig was very professional, knowledgeable and kept me very informed of the process of my SUV. The service was very fast got me in and out back on the road in no time. More

very helpful.did not take too long at all very helpful.The service did not take too long at all.Very friendly service..I will .definately be back,I will tell my friends,THANKS very helpful.The service did not take too long at all.Very friendly service..I will .definately be back,I will tell my friends,THANKS More

Great customer service experience. Dean was very professional waited on me in a timely manner. The service for the oil change was not a long wait. Dean explained the overall procedure Dean was very professional waited on me in a timely manner. The service for the oil change was not a long wait. Dean explained the overall procedure that was done to the car. Joanna Crews is the main reason we did business with mtn view. She not only got myself riding, she also have my family members. She has started a family trend with this company. She does an outstanding job in sales. She goes beyond the call of saleswoman. Need more workers like her. Ready to keep the tradition going. More

Corrected what wasn't perfect As a discriminating customer I was pleased to see Mt View Chevrolet go out of their way to accommodate my requests and provide this patron with quali As a discriminating customer I was pleased to see Mt View Chevrolet go out of their way to accommodate my requests and provide this patron with quality service. Good work takes dedication and they have it ! More