Mountain View Chevrolet
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought my car a year ago and took it in last month to be serviced. I found out that the steering shaft was bad which I was told was typical for that model so they replaced it. This month I start hearing be serviced. I found out that the steering shaft was bad which I was told was typical for that model so they replaced it. This month I start hearing a high pitched sound which I can't understand why because I just had it serviced so I took it back in. They told me front and back brakes needed to be replaced. I couldnt fathom that as I had only had it a year and they had certified it as being in great condition. Needless to say I wasn't happy when went to pay the service fee, the new used car manager introduced himself and asked what was wrong. I explained that I was glad to meet him as I was on my way to talk to him about how all my brakes could go bad in a year. He asked did I live on a mountain and I told him no then he tried to treat me as if I was a "STUPID" woman driver who didn't have a clue about cars, talking about the thickness of the pads and such. I grew up with my dad and brother working on cars plus I am a engineer so in no way do I not know about thickness of pads and how they wear down but not in a year. I was even more dissappointed after this conversation so I went back to the service manager and asked him to pull my record from last month's inspection and the brakes were marked good so he at least refunded my inspection fee. When I got in my car I looked at the inspection and it is color coded green for good, yellow for medium, and red for needs replaced, needless to say mine were marked green. This made me realize if they did this on a year inspection then this was probably done the same way when I bought the car. You cant make me believe that both sets of brakes would have went from good to bad in a year, maybe even possibly just the front if at all but in no way would I believe that they went from being inspect to so bad the sensor is going off. I will deffinately not recommend the service department and will find it just as hard to recommend buying a used car there at this point. More
Mr. Richard Clinton and Mr. Mike Ellis greeted us in a very friendly way. Mr. Clinton was very knowledgeable and had a great attitude. He was very informative without being pushy. He answered all our q very friendly way. Mr. Clinton was very knowledgeable and had a great attitude. He was very informative without being pushy. He answered all our questions and concerns and was very patient while we took our time making a decision on purchasing a new Chevy Equinox. More
No complaints what so ever......all is good. Love the dealer. My only complaint is with the design of the lights on the car. The daytime running lights instead of fog lights is my only complaint an dealer. My only complaint is with the design of the lights on the car. The daytime running lights instead of fog lights is my only complaint and that is not a dealership issue. Never ever put daytime running lights where the fog lights should be!!! I am having them rewired and changed to fog lights that will have a switch to turn on and off when I want them. More
Richard Clinton is the most professional and helpful auto salesman I have ever had the pleasure to work with. He put his years of experience to work by personally selecting the new Impala to recommend to me salesman I have ever had the pleasure to work with. He put his years of experience to work by personally selecting the new Impala to recommend to me. He was dead on!!! Thanks, Richard, for your guidance. More
This was the greatest car buying experience ever had. It was to go to be real, but I will have to give Scott the right hand of fellowship for the way he went out of his way to help me with the purchase of m was to go to be real, but I will have to give Scott the right hand of fellowship for the way he went out of his way to help me with the purchase of my new Silverado. Price was great. The is no other dealership like it around here. More
I am very pleaseed with the service I received with Mtn View Cheverolet. The associates there are very friendly and helped me in selecting the perfect vehicle for me. Mr. Blake was able to answer all the q View Cheverolet. The associates there are very friendly and helped me in selecting the perfect vehicle for me. Mr. Blake was able to answer all the questions I had in purchasing my car and he was able to advise which cars would be best suited for my preferences. Also, the finance department was exceedimgly helpful in helping to get me into my new car. More
Spoke with Scott on the phone a couple of times before going to the dealership. He gave us good details about the car to consider before taking the next step in our decision. Scott met us promptly when w going to the dealership. He gave us good details about the car to consider before taking the next step in our decision. Scott met us promptly when we arrived at the dealership, introduced himself, showed us the car and allowed us to talk with manager who had driven the car for additional comments about the car. After a test drive, he quickly completed the paperwork, handed us off to the next level of management and the process was completed quickly and efficiently. Both Scott and Craig did their job well. Yes, we would recommend Scott to anyone wanting to purchase a car. We found the car via the Internet and have been pleased with the whole process of purchasing the car. More
GREAT EXPERIENCE FRIENDLY SALES ASSOCICATIEs, SCOTT WENT OUT OF HIS WAY TO HELP ME IN MY NEW CAR AND WILL CONTINUE TO USE HIM FOR FUTURE PURCHASES AND WILL RECOMMENT HIM TO FAMILY AND FREINDS. ONLY THING I OUT OF HIS WAY TO HELP ME IN MY NEW CAR AND WILL CONTINUE TO USE HIM FOR FUTURE PURCHASES AND WILL RECOMMENT HIM TO FAMILY AND FREINDS. ONLY THING I NOTICE WAS MY NEW CAR THE WINDOWS WHERE VERY DIRTY AND HAD TO GET THEM CLEANED BUT OVERALL WAS VERY PLEASED THANKS GUY! More
My wife and I were interested in purchasing a new Acadia. There was no one in town that had any for us to look at, and the ones out of town were not in the color we were interested in. Our next option was There was no one in town that had any for us to look at, and the ones out of town were not in the color we were interested in. Our next option was the Traverse. After checking Mtn. View's website, we saw what color/types that you had. That was what made us come to your dealership. Mr. Bronner was a very pleasant and knowledgeable person to talk with. More
We needed a vehicle more suited to our family- 2 teenagers, 6 dogs, and more suited to our lifestyle- camping, fishing etc. I found our Tahoe online, submitted a credit ap and got a response from Sc teenagers, 6 dogs, and more suited to our lifestyle- camping, fishing etc. I found our Tahoe online, submitted a credit ap and got a response from Scott very fast. Once we got to the dealership everything went quick and smooth. Overall, we are very pleased with the customer service, speed and ease of the transaction and quality of the used vehicle we got. As for price, I didn't even argue the sticker price as we didn't have a lot of $$ to put down. This vehicle suits us very well and we will definitely do business with you again!!! Thanks! More