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Mountain View Chevrolet

Chattanooga, TN

4.9
2,365 Reviews
Whenever you’re ready to find a vehicle that you can enjoy for miles ahead, we invite you to come see what we have for you here at Mtn. View Chevrolet. Here at our dealership in Chattanooga, you’re welcome to explore a diverse selection of reliable vehicles in our new Chevrolet inventory. If you’re searching for a convenient crossover, the Equinox is ready for anything, and if you need a versatile SUV for road trips and more, the Tahoe, Trailblazer, and Blazer can adapt to whatever your mission might be. When it’s time to tackle tough work duties, the Silverado 1500 packs all the towing and hauling power you need. Here on our lot in Chattanooga, we also carry an eclectic used vehicle selection of dependable used cars, SUVs, and trucks. Whether you need a vehicle you can rely on for the daily commute, highway excursions, traversing trails, or tough jobs, the model you need will be waiting for you right here at Mtn. View Chevrolet. You can also check out our certified pre-owned vehicles for models that have all been inspected to meet strict standards before going on sale. If you’d like to see what we have waiting for you, come visit us at Mtn. View Chevrolet in Chattanooga!
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310 E 20th St

Chattanooga, TN

37408

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Showing 2,365 reviews

July 19, 2013

THE GENERAL MANAGER JASON WHITTLE SENT ME A LETTER TO TRY AND GET MY BUSINESS.IT STATED HE WOULD PAY 3 MONTHS OF MY PAYMENTS UP TO 300.00. HE IS NOT STANDING BY HIS WORD.I TAKED TO SCOTT HARTMAN ABOUT AND HE More

by shorne8505
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jason Whittle, Scott Hartmann, Josh Brewer
Jul 20, 2013 -

Mountain View Chevrolet responded

Mr. Horne, thank you for your recent review here on Dealer Rater. We appreciate all our reviews, both good and bad. We are surprised to see this review posted two days after receiving a COMPLETELY SATISFIED GM survey from you about your purchase from us on June 24, 2013. All sales advertising is meant to drive customers to the store or dealership. So, yes, it’s a lure. The offer you are referring to was legitimate. However, in our negotiations with you, you requested the lowest payment possible. The payment long term would have been higher if you took advantage of the advertised program you are referring to. At the time of final negotiations, the advertised program was not mentioned, so we proceeded with getting you the lowest payment possible over the life of the loan. Everything over the past three to four weeks indicated you were happy with your deal, including the GM survey we received from you. We are sorry you have had a change of heart. We do sincerely wish you the best and hope you enjoy your Silverado. Thank you again for your review, and best of luck to you.

Jul 23, 2013 -

shorne8505 responded

mountain view chevrolet.... yes you did get a satisfied review on me to general motors.BUT IT WAS BEFORE I CALLED TO FIND OUT IF YOU WERE STILL DOING WHAT YOU SAID YOU WERE DOING.NO I AM NOT ENJOYING MY NEW CHEVROLET CAUSE YOU HAVE MADE IT TO WHERE I AM DISAPPOINTED OF DOING BUSINESS WITH YOU.YOU SHOULD NOT LURE PEOPLE IN LIKE THAT AND THEN TO TURN AROUND AND BLAME IT ALL ON THEM.YOU SHOULD BE THE PERSON YOU CLAIM TO BE AND HONOR THE DEAL YOU HAVE SENT SOMEONE.YOU SHOULD NOT LIE TO PEOPLE TO GET THEM IN.PEOPLE TRUST IN YOU TO DO THEM RIGHT NOT WRONG.AND IN RETURN PEOPLE SHOULD FEEL COMFORTABLE THAT WOULD HANDLE YOUR MISTAKES AND WOULD GAIN TRUST IN YOU.YA`LL HOOKED ME IN ON LIE AND NOW I HAVE TO LIVE WITH THAT.BUT THAT`S OK.EVERYTIME SOMEONE ASKS ME WHAT ABOUT DOING BUSINESS WITH YA`LL I`M GOING TO SAY DONT GO THERE.AND AS FOR THE TRUCK BEING BROKE.YOU HAVEN`T EVEN ASKED ABOUT IT.2013 SETTING IN DRIVEWAY....LOL REAL GOOD TRUCK

July 02, 2013

Sales and service were excellent. Location to our work for future service is a plus. Nice , clean facility to visit. Financial service was most helpful. More

by carlac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brown, Brandon Mathis
June 10, 2013

The sales lady, Joanna Crews, was a great person to work with. I was ready to trade for a new truck. I do not think we got such a good deal moneywise. We got there at 2:00 in the afternoon and we left More

by jd43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Crews
June 02, 2013

Joanna once again went well passed what normal sales people do. Knowing I only buy fords she sought out and found the perfect Ford Edge that my wife loves. This is the second time I asked her to step up More

by johnpyott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Crews, Sean Standefer
May 20, 2013

I would recommend Mountain View Chevrolet to my friends and family, and Trent Jones made our buying experience very pleasant he made us feel at home, and very comfortable. We have never been to a dealershi More

by kevin10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Jones, Sean Standefer
May 15, 2013

I came in to get an oil change and just saw a few trucks i liked. Jason took his time out worked with me and did a great job. i do look forward to working with Jason in the future. The truck is great and More

by Dennis1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russ Liscomb
April 07, 2013

Driving to Canada from Florida our Ford Freestyle car broke down on the I-75 at Chattanooga and a tow truck took us to Mountain View Ford across the street from Mountain View Chevrolet. They told us aft More

by Miranda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bryant, Josh Brewer, Craig Brown
March 25, 2013

The people working in the office were very friendly and nice. Ric also followed up with me afterwards which was nice and thoughtful. He made sure if I had any questions I could call anytime. More

by Beth3208
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 24, 2013

Brandon was great but as far as the sales manager Russ he was mean and made me cry. I adv Brandon I would come back in if Russ was not around. Russ belittled me and talked down to me. That man should never b More

by Cristy8303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Mathis
March 23, 2013

I have purchased two Chevy Equniox, one being a total loss. The salesmen were great. They put us back into what we wanted and they were very helpful. More

by longfamily2812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Mathis
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