Mountain View Chevrolet
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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THE GENERAL MANAGER JASON WHITTLE SENT ME A LETTER TO TRY AND GET MY BUSINESS.IT STATED HE WOULD PAY 3 MONTHS OF MY PAYMENTS UP TO 300.00. HE IS NOT STANDING BY HIS WORD.I TAKED TO SCOTT HARTMAN ABOUT AND HE AND GET MY BUSINESS.IT STATED HE WOULD PAY 3 MONTHS OF MY PAYMENTS UP TO 300.00. HE IS NOT STANDING BY HIS WORD.I TAKED TO SCOTT HARTMAN ABOUT AND HE STATED THAT THEY USE THAT TO GET CUSTOMERS IN.WITH THAT STATEMENT I TAKE IT WAS JUST A LURE.I TOOK MR WHITTLE ON HIS WORD AND BOUGHT A NEW CHEVY.HERE LESS THAN 45 DAYS LATER HE STATES HE`S NOT GOING TO DO WHAT HE LURED ME WITH.SO IN RETURN I DO NOT THINK THEY ARE TRUSTWORTHY TO DO BUSINESS WITH.IF HE WOULD HONOR IS WORDS I WILL ADD A REVISED REVIEW BUT UNTIL THEN THIS IS MY REVIEW More
Sales and service were excellent. Location to our work for future service is a plus. Nice , clean facility to visit. Financial service was most helpful. for future service is a plus. Nice , clean facility to visit. Financial service was most helpful. More
The sales lady, Joanna Crews, was a great person to work with. I was ready to trade for a new truck. I do not think we got such a good deal moneywise. We got there at 2:00 in the afternoon and we left with. I was ready to trade for a new truck. I do not think we got such a good deal moneywise. We got there at 2:00 in the afternoon and we left with a new truck by 7:00. I more ,or less, traded on their terms. I wrote a check for the difference between my 2007 and the 2013. Since the 2014 are already out, I might should have waited. I am happy and plan on keeping my truck for several years and we plan on traveling in the fall. More
Joanna once again went well passed what normal sales people do. Knowing I only buy fords she sought out and found the perfect Ford Edge that my wife loves. This is the second time I asked her to step up people do. Knowing I only buy fords she sought out and found the perfect Ford Edge that my wife loves. This is the second time I asked her to step up to the plate and she sent it sailing out of the park,along with Sean this is exactly why I came back to Mtn View Chevy. Soon my son will be getting his license and I will be back to Mtn View, i think I finally found a dealership I feel good about buying from over and over again. Yes I would definetly recommend Joanna and Sean to anyone looking for a new or used car simply because they are old school, they put the customers first and I commend then for their proffesionalism. More
I would recommend Mountain View Chevrolet to my friends and family, and Trent Jones made our buying experience very pleasant he made us feel at home, and very comfortable. We have never been to a dealershi and family, and Trent Jones made our buying experience very pleasant he made us feel at home, and very comfortable. We have never been to a dealership where we felt comfortable and not pressured into buying something we were not going to be happy with in the long run until we came to Mountain View Chevrolet. We will most definitely come back to Mountain View Chevrolet when we purchase another vehicle. Trent Jones is great!!!!!!!!! More
I came in to get an oil change and just saw a few trucks i liked. Jason took his time out worked with me and did a great job. i do look forward to working with Jason in the future. The truck is great and i liked. Jason took his time out worked with me and did a great job. i do look forward to working with Jason in the future. The truck is great and even my wife enjoys driving it. thanks to Everyone. More
Driving to Canada from Florida our Ford Freestyle car broke down on the I-75 at Chattanooga and a tow truck took us to Mountain View Ford across the street from Mountain View Chevrolet. They told us aft broke down on the I-75 at Chattanooga and a tow truck took us to Mountain View Ford across the street from Mountain View Chevrolet. They told us after a 5 hour wait at the Ford Dealership the car would cost $7,000. US to fix and it would take four months to get another transmission. Obviously we couldn't wait, and decided we would buy another car so asked to speak with a salesman. The salesman at Ford advised us he wouldn't be able to sell us a car, even under our difficult circumstances and basically washed his hands of us, not caring or suggesting anything more for us to do. We noticed the Chevrolet Dealer across the street and walked over to talk with them. We met with Will Bryant and explained to him our situation, and again were told they wouldn't be able to sell us a car either because of a cross border agreement between dealers. However, Will did go and talk with a Manager for us, and after some discussions and phone calls it was determined that under these extreme circumstances they would sell us a car after all. Thank goodness for their help. Joshual Brewer was also very helpful as was Craig Brown. So after deciding how it could be paid for, and what paperwork was required we were on the road the next day. The only reason the overall experience wasn't marked a 5-Great, was that the second key to the car with a fob to open the doors was dropped on the showroom floor by a salesman and broke all over the place, it was not able to be repaired and was not replaced because they didn't have another one!?. Also, we were charged a lot of money (over $600. US to dispose of our Ford car which was still parked across the street, and instead I think they should have suggested we call a wrecker ourselves and been paid by the wrecker for our car a minimum of $300. according to the ads we saw after the fact. Anyway, the only way we were able to get home in a timely manner was because of the caring and thoughtful sales team at Mountain View Chevrolet. More
The people working in the office were very friendly and nice. Ric also followed up with me afterwards which was nice and thoughtful. He made sure if I had any questions I could call anytime. nice. Ric also followed up with me afterwards which was nice and thoughtful. He made sure if I had any questions I could call anytime. More
Brandon was great but as far as the sales manager Russ he was mean and made me cry. I adv Brandon I would come back in if Russ was not around. Russ belittled me and talked down to me. That man should never b was mean and made me cry. I adv Brandon I would come back in if Russ was not around. Russ belittled me and talked down to me. That man should never be in sales. He needs to work at a prison... More
I have purchased two Chevy Equniox, one being a total loss. The salesmen were great. They put us back into what we wanted and they were very helpful. loss. The salesmen were great. They put us back into what we wanted and they were very helpful. More