Mountain View Chevrolet

This is my second used car purchace from Mtn. View Chevrolet. Ric Clinton helped me on my first purchace, and I asked for him personally for my second one. He is a great sales consultant, and has gr Chevrolet. Ric Clinton helped me on my first purchace, and I asked for him personally for my second one. He is a great sales consultant, and has great patience. He had complete understanding of my needs and was willing to work with me on getting me in my new car. I know the next time I purchace another vehicle, Ric will be the one I will ask for to help me again. More

I had talked to Matt about a month before I bought my truck. I described what I was wanting and price range. He went beyond my expectations and called about 4 different trucks before I decided on one. Wh truck. I described what I was wanting and price range. He went beyond my expectations and called about 4 different trucks before I decided on one. When truck came in Matt called and told me he found what we have been looking for. Before the week was out I was driving the truck home. Thanks for all the help. P.S. the only thing is I am a out of state buyer. The sales tax from Alabama has put getting the truck registered on hold at this time and is currently setting in the driveway. More

My overall experience with Mountain View Chevrolet was HORRIBLE!!!!!!!!!!!! The staff reported false information regarding interest rates and the lenders. I left the dealership so discouraged and upset. HORRIBLE!!!!!!!!!!!! The staff reported false information regarding interest rates and the lenders. I left the dealership so discouraged and upset. The dealership pulled my credit 7 times with 7 different lenders. The next morning I went to the local Comtrust bank and TN Valley Credit Union (which were the two lenders the sales man quoted with interest rates and payments) to confirm the information that was the salesman reported to me and it was ALL FALSE! A couple months later I received a phone call for Mr. Linscomb inquiring if I was still on the market for a car; I replied “no not at this time, I didn’t want to have any dealing with Mountain View Chevrolet “and I explain to Mr. Linscomb my reasoning behind my decision. One day later I received an email from my bank credit monitoring staff reporting that an inquiry from Santander. In my head “wait a minute WHY would I have an inquiry from Santander again?????” The next morning I went into the dealership and ask Mr. Linscomb about the situation at hand. LONG story short I would not recommend this dealership to anyone!!! False information and pulling my credit without my authorization; I could go on and on about this situation. More

Brandon is awesome at his job. He's knowledgable, courteous, respectful, professional, patient, friendly, and the greatest characteristic of a car salesman: not pushy! I would send anyone I know look courteous, respectful, professional, patient, friendly, and the greatest characteristic of a car salesman: not pushy! I would send anyone I know looking for a vehicle purchase his way, knowing that they would be well taken care of. More

I came to Mountain View Chevrolet because of their reputation and have always heard that the owners were people with good values. Everything turned out as I hoped. Russ Liscomb, the Manager I worked reputation and have always heard that the owners were people with good values. Everything turned out as I hoped. Russ Liscomb, the Manager I worked with, helped me get the Chevy Volt that was the color I wanted and had the equipment level I needed. Josh Brewer was my Salesman and he took care of all the details. This was all done over the phone, over a period of 4 or 5 business days, because I live in the Atlanta area. When I arrived, with my wife, to pick up the car, Russ, Josh, and the Finance Manager, Sean, had everything ready to go and everything went like clockwork. The car has a lot of new technology, compared to my trade-in, so I had a lot of questions. Josh was patient and took all the time we needed, even though I uncovered the fact that he had an appointment for a Tuxedo fitting for his upcoming wedding. I tried to hurry him along, for his sake, but he wouldn't. He made us slow down, till we got all of our questions answered. I think all of the staff at the store get it. Customer Service is more important than anything. More