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Mountain View Chevrolet

Chattanooga, TN

Overview
Employees
Reviews
4.9
2,343 Reviews
Whenever you’re ready to find a vehicle that you can enjoy for miles ahead, we invite you to come see what we have for you here at Mtn. View Chevrolet. Here at our dealership in Chattanooga, you’re welcome to explore a diverse selection of reliable vehicles in our new Chevrolet inventory. If you’re searching for a convenient crossover, the Equinox is ready for anything, and if you need a versatile SUV for road trips and more, the Tahoe, Trailblazer, and Blazer can adapt to whatever your mission might be. When it’s time to tackle tough work duties, the Silverado 1500 packs all the towing and hauling power you need. Here on our lot in Chattanooga, we also carry an eclectic used vehicle selection of dependable used cars, SUVs, and trucks. Whether you need a vehicle you can rely on for the daily commute, highway excursions, traversing trails, or tough jobs, the model you need will be waiting for you right here at Mtn. View Chevrolet. You can also check out our certified pre-owned vehicles for models that have all been inspected to meet strict standards before going on sale. If you’d like to see what we have waiting for you, come visit us at Mtn. View Chevrolet in Chattanooga!
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310 E 20th St

Chattanooga, TN

37408

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Showing 2,343 reviews

October 10, 2023

I value loyalty and integrity greatly as a Lt. COL in the USAF. I've had nothing except excellent service the entire time. The financial aspect was a total breeze thanks to Mr. Whaley, who was als More

by JoshuaVaughn227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Whaley
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Oct 12, 2023 -

Mountain View Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mtn. View Chevrolet and we hope to see you again soon!

October 08, 2023

My second purchase in two years, from Mtn View Chevy. My salesman was Lou Estevez both times and both experiences were excellent! Buddy Whaley made the financing aspect quick and painless. Mtn View Chev More

by jsbelcher2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Estevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Whaley
Report | Print
Oct 10, 2023 -

Mountain View Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Chevrolet! Until the next time we meet, take care!

October 07, 2023

Had a great experience here. Customer service was excellent, place was very clean, and they did all the work to get me in my first new car. Ask for Kyle. Hes the best!! More

by Hollowayruss3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Mountain View Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2023

Very helpful very honest and upfront very pleasant ! !! Eager to help me upon arrival!!thanks More

by cecross2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

cecross2 responded

Very great salesman

Oct 02, 2023 -

Mountain View Chevrolet responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 28, 2023

My purchase went smoothly, everyone was very nice and helpful. Will definitely recommend to friends and family. More

by chatticat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Whaley, Derrick Parker
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Oct 02, 2023 -

Mountain View Chevrolet responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 27, 2023

Ean was great to work with. He was very responsive and on top of things. Finance manager Buddy was honest and friendly about the warranty options. Would buy from them again. More

by Nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Whaley
Report | Print
Sep 30, 2023 -

Mountain View Chevrolet responded

Nate, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 26, 2023

Derrick and Tara were amazing help! They made sure I had everything I wanted in my Tahoe and made the process of buying quick, easy, and fun! Their humor and customer services were amaz More

by Meganmhenegar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Whaley, Tara Phillips, Derrick Parker
Report | Print
Sep 29, 2023 -

Mountain View Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2023

Many issues including severely damaging the exterior paint on two new vehicles I purchased and stating that is normal, damaging the interior while doing warranty work and not fixing the issues. Lou the More

by D.Szymanski.k12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lou Estevez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Mountain View Chevrolet responded

Your feedback and issue have been received and we apologize for the negative experience you had with our dealership. We have taken action against the salesman involved and he will not be in contact with you anymore. We do not accept any form of aggression from our staff or our customers towards our staff and we always strive to meet our customers' needs. We have also fixed the paint issue on your vehicle and made sure it was cleaned, waxed, and buffed before returning it to you in a new condition. We have reviewed the purchase process with you and you have agreed to the numbers and signed a contract to accept the vehicle at those figures. We did not do anything dishonest or unfair and we did everything we could to assist you. We value your business and we want to resolve this matter with you. We are willing to offer a $500 discount on your next purchase or trade-in as a sign of goodwill. We hope that this will help you regain your confidence in us and show you how much we appreciate you as a customer. Thank you again for your feedback and for allowing us to explain our perspective on this experience in hopes that you can understand that we do everything possible to help our customers within reason in their time of need.

Sep 27, 2023 -

D.Szymanski.k12 responded

My intent to place this review is to reiterate the issues that were known to Mountain View Chevrolet and to hopefully help in the future. Having to buff and fix the damage to the paint on not only one but two vehicles when detailing after purchase shouldn’t have happened in the first place. Due to the many issues and as I had to do in the past, I have had another dealership fix issues found with the 2023 Blazer that were unseen at time of purchase. Specifically, loose body parts. There were missing clips holding the wheel well cover so it was flopping and loose when driving at higher speeds. This should have been seen when inspected before purchase. Although it was a slightly used vehicle, it’s just another instance of the history of issues with the quality of work and attention to detail. I understand that I ended up agreeing to the price but when the salesman gives me a written out of pocket amount of approximately $4,000.00 less I was obviously pleased and thought I had miss understood the original Numbers given. There is definitely an issue with staff communication and again detail. When I pay $900.00 to add Zurich Shield to the exterior finish which they had a half hour to detail and apply the Zurich Shield from when they took the vehicle to when i received it then to see all the scratches they created and the salesman insisted it was normal and the Zurich was applied only to have another staff member tell me it couldn’t have since it takes a couple hours is another huge issue. I want all to realize that these issues ruin the excitement of a customers large purchase and what should be a pleasurable experience.

September 20, 2023

This makes around 5 new vehicles that I’ve purchased from this dealership. Great people. More

by G freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Mountain View Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mtn. View Chevrolet and we hope to see you again soon!

September 20, 2023

I’ve bought several new vehicles from Mountain View Chevrolet. I think a repeat buyer says it all! More

by G freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Mountain View Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mtn. View Chevrolet and we hope to see you again soon!

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