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Motorworld Mitsubishi - Service Center
Wilkes-Barre, PA
9 Reviews
9 Reviews of Motorworld Mitsubishi - Service Center
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June 17, 2022
Very professional, honest, and accurate with assessment of time for repair work. Very good experience of time for repair work. Very good experience More
by Satisfied customer
December 10, 2020
JJ is a real professional and friendly. He always takes time with the customers and explains important information that the customer understands exactly what is needed. I believe he is one of the greatest time with the customers and explains important information that the customer understands exactly what is needed. I believe he is one of the greatest assets at MotorWorld. And because of the great service he gives is why I keep coming back More
by Jim Walters
Employees Worked With
November 04, 2019
great experience for a first time service 11/2 was my first it me having service on my car, staff was on point, he was great in telling me everything and explaining where I understood before l 11/2 was my first it me having service on my car, staff was on point, he was great in telling me everything and explaining where I understood before leaving, I was relaxed and felt very comfortable JJ Durr is a great worker.. I having my husband and daughter bring in their Hyundai in for service More
by GwenJones
Employees Worked With
April 24, 2019
Sales team is great, Service The sales team is great; no problem with them at all. As far as service goes, the people taking your information are great but there is always an issu The sales team is great; no problem with them at all. As far as service goes, the people taking your information are great but there is always an issue with the service itself; for example, overbooking, forgetting to let us know our car is done, forgetting to repair the vehicle they told me to drop off three days prior, five hour wait (would have been longer had I not checked in at the three-hour mark) for 2 oil changes and inspections, failing a car at inspection for a pin-size hole and a pencil eraser size spider webbing that does not interfere with field of vision, and I'm sure there are other things I'm forgetting. When trying to fill out the surveys about the service, I'm assuming because I gave all bad marks, I was unable to submit the surveys all four times I tried over a few days. I finally emailed the person in charge of service and I never heard back from him. I did hear back from a secretary or someone else in the office that said I would hear from him shortly, but as I said, I never did. More
by RC
Employees Worked With
April 29, 2018
Exceptional Everyone there was very pleasant they sent emails that were very helpful as far as reminders the service was quick My overall experience with them was Everyone there was very pleasant they sent emails that were very helpful as far as reminders the service was quick My overall experience with them was quite Pleasant they were kind and courteous and when I go to look for my next car I will be going to Motorworld More
by Drr
Employees Worked With
Cami Kyttle
April 14, 2018
Awsome The lady who initially helped me bring my car in, once she found out how long it would be to finish the recall on my car, she offered me a shuttle to The lady who initially helped me bring my car in, once she found out how long it would be to finish the recall on my car, she offered me a shuttle to take me anywhere I wanted to go to waste time. It was my first time there so I didn’t even know that was available. Thank You! More
by Jenkins123
Employees Worked With
Other Employees :
Alissa Ruparelia, Gary Blackedge, Dan Golubiewsk, Art Schaffer, Lenny Urban, Cami Kyttle
April 13, 2018
Excellent customer service! Always great customer service! Easy to schedule and waiting for service to be completed is minimal! Service guests are more than accomodatkng and alwa Always great customer service! Easy to schedule and waiting for service to be completed is minimal! Service guests are more than accomodatkng and always try to get me the best deal when it comes to my repairs! More
by Db314
Employees Worked With
Cami Kyttle
April 03, 2018
Service Apt JJ the service advisor was very friendly and courteous. My appointment was very fast. I was very pleased with this appointment and will continue to s JJ the service advisor was very friendly and courteous. My appointment was very fast. I was very pleased with this appointment and will continue to service my vehicle here More
by Kburke
Employees Worked With
April 03, 2018
Excellent service Jj was excellent was excellent would recommend him to any of my friends or family to him he went above and beyond to make sure I was completely satisf Jj was excellent was excellent would recommend him to any of my friends or family to him he went above and beyond to make sure I was completely satisfied More
by 17 outlander sport
