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Motorworld Mitsubishi

Wilkes-Barre, PA

5.0
42 Reviews
Offering Pennsylvania drivers an extensive selection of new Mitsubishi models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18703

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Showing 42 reviews

February 03, 2016

Salesman Dave Wert is and always will be my salesman and I was excited to see that Motorworld hired him. Dave goes above and beyond to assist customers in obta More

by SP4Decker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wert
Mar 08, 2016 -

Motorworld Mitsubishi responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Dave Wert lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at MotorWorld Mitsubishi. Thank you again and have a great day!

March 31, 2014

I was planning on just stopping and just looking around at vehicles and actually started talking with Danielle Jaggars she was awesome could not ask for a nicer sales person to deal with she went above and More

by VanessaR22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Jaggars
Apr 02, 2014 -

Motorworld Mitsubishi responded

Good afternoon VanessaR22! Motorworld Mitsubishi would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you VanessaR22 and be sure to visit us soon! http://www.facebook.com/MotorWorldMitsHyundai

October 08, 2012

My fiance and I wanted to purchase a Mitsubishi Lancer from Motorworld. We test drove and were told to call back later when we decided and they could order in the car for us. After three attempted calls, More

by infuriated27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All mitsubishi dealers
Oct 11, 2012 -

Motorworld Mitsubishi responded

MotorWorld Mitsubishi would like to extend condolences for the customer’s recent experience at our dealership. Prior to the purchase of the vehicle, the customer completed the financing process on their own. MotorWorld Mitsubishi was then required to send the vehicle invoice and bill of sale over to them once the process was complete. We do not determine the finance rate. The vehicle that was purchased does not come equipped from the factory with a remote start and as a result, this accessory needed to be ordered. The remote start did not arrive at our facility until after the day of delivery. Out of good will, we gave the customer a vehicle to use while it was being installed, however the customer contacted the dealership before the vehicle was ready. MotorWorld Mitsubishi would still like to thank the customer for their feedback.

November 28, 2011

Dan was our saleman and he was very good. Ken the man who did the paperwork and the loan papers was very bad because he didn't explain what the full payments would be he told us what the payment would be but More

by timandkelly96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dan and ken
September 06, 2011

I am very pleased with the overall customer service starting with the initial on-line quote and on-line contact to the actual face to face meeting. Bill and Ken were very professional and friendly and More

by ralphloitfelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hoats/Bill Zaleppa
Jul 03, 2012 -

Motorworld Mitsubishi responded

Hello ralphloitfelder, MotorWorld Mitsubishi would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ken Hoats, Bill Zaleppa, and the rest of the team! Thank you again for your review.

May 12, 2011

My daughter was buying her very first brand new car and Tony was terrific.. When she did not understand something he had no problem explaining it to her again. When they went on the test drive he put her More

by darktunnels1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Catalano
October 23, 2010

I was very impressed with the salesman, Gary. I came to Motorworld ready to purchase a new car but had no idea what I wanted. Gary listened to what I was willing to spend and what I was looking for in a ca More

by e17452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Blackledge
April 26, 2010

Gary was a great help during our SUV search. He never pressered us in to any sales, he listened to what we wanted and did not presser us to look at something else which we have run up against with other More

by pchallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blackledte and Bill Zaleppa
February 25, 2010

yes i enjoyed my overall expierence very much. from the salesmaman to the financincing i was very pleased. i will definitley recommend this dealership and car. also i was very impressed with what i will ge More

by hitman845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dan and kevin
August 20, 2009

The whole experience and process was very pleasurable as it should be. Most other Dealers cause the buying experience to be much more lengthly and burdensome for the consumer. A clear breath of fresh air i More

by jdienno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Kevin
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