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Motorworld Hyundai - Service Center
Wilkes-Barre, PA
20 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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20 Reviews of Motorworld Hyundai - Service Center
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June 10, 2018
Service for My 2015 Genesis Brought my Genesis in for service, oil change and filter, mentioned wear on leather drivers seat. JJ notified Hyundai and the seat cover was replaced. Brought my Genesis in for service, oil change and filter, mentioned wear on leather drivers seat. JJ notified Hyundai and the seat cover was replaced. In the past JJ has always been very helpful and friendly with my service needs. He truly is an asset to your organization. I feel very comfortable dealing with him and Hyundai service. Work has always been done well. Thank you More
by lpjxk0
Employees Worked With
May 11, 2018
customer service (Cami) Cami was wonderful and pleasant. She answered all the questions I had. My car was done when she said it would be. would definitely recommend this plac Cami was wonderful and pleasant. She answered all the questions I had. My car was done when she said it would be. would definitely recommend this place to others. More
by xxxxx
Employees Worked With
Cami Kyttle
April 19, 2018
5,000 mile service Top rated service/friendly/professional. Work complete in very timely manner. Nice waiting room and shuttle service availability great option. Very th Top rated service/friendly/professional. Work complete in very timely manner. Nice waiting room and shuttle service availability great option. Very thorough with service and always confirm exactly what I want done. More
by Kathiewynd204
April 03, 2018
Great service! Thank you for the fast and friendly service. There were no issues at all during my visit. Everything went just as well as I expected. Thank you for the fast and friendly service. There were no issues at all during my visit. Everything went just as well as I expected. More
by LoGuirato
April 03, 2018
Quality service Jj Durr is the most genuine and attentive service advisor I have ever dealt with. He kept me updated throughtout my time there and my service was comp Jj Durr is the most genuine and attentive service advisor I have ever dealt with. He kept me updated throughtout my time there and my service was completed within the timescale he gave me. I will continue to request and recommend Jj and Motorworld to all my Hyundai friends. More
by Agiambra
Employees Worked With
December 30, 2016
2015 Genesis sedan w/Htrac, Signature, Ultimate Had my 2015 Genesis to 2 very reputable tire dealerships for a front end alignment. Both charged, but were unable to align the car to factory specs. Had my 2015 Genesis to 2 very reputable tire dealerships for a front end alignment. Both charged, but were unable to align the car to factory specs. Neither could suggest a remedy. MotorWorld Group of Wilkes-Barre (Hyundai division) evaluated the front end and within 20 minutes, informed me exactly what the problem was (physically showing me), how they would correct it, and the cost. The final alignment specs (printed out for me) indicated they adjusted every front and rear parameter to dead-on perfect. The other shops weren't even close. Hats off to Hyundai Division services JJ Durr and his Alignment Shop guys. Their competency is such a rare commodity. Their professional & personal interaction was absolutely top shelf. My only regret...I didn't go there first. More
by John J Edwardsville
Employees Worked With
JJ Durr, Hyundai Service Division
August 13, 2011
Lisa was very knowledgable when purchasing our vechicle. She spent many hours with us during the purchasing of our vehicle. Car was delivered when promised. Took vehicle in for recall and Andy noticed tha She spent many hours with us during the purchasing of our vehicle. Car was delivered when promised. Took vehicle in for recall and Andy noticed that it was due for servicing. Both Lisa and Andy were very professional in their duties. Would recommed Lisa if someone we knew was looking to purchase a new vehicle. More
by sagebird
Employees Worked With
Lisa Klimatis, Andy--in service, Lisa Klimatis
July 14, 2010
I would definitely recommend this dealership to anyone looking to buy a car without the hassle or "hard sell". Referred by a family member and now realize it was worth the ride from Lake Ariel. Art is looking to buy a car without the hassle or "hard sell". Referred by a family member and now realize it was worth the ride from Lake Ariel. Art is a great sales person, easy to deal with and very helpful. Bill made the sale easy regarding trade in, etc. Even ordered additional accessories needed to make my sale a pleasant experience. Kevin (Paper Guy) was very helpful in explaining financing and insurance needs. Very pleasant experience overall. More
by rosborn
Employees Worked With
Art Shaffer, Bill and Kevin (Paper Guy) , Bill Zaleppa, Kevin Bitel, Art Schaffer
May 27, 2009
I feel that their is always room for us to inprove, no one is perfect. Mr. Hooke was very helpfull in the car we chose to purchase. He answered all of my questions and made us feel comfortable. We found one is perfect. Mr. Hooke was very helpfull in the car we chose to purchase. He answered all of my questions and made us feel comfortable. We found many different kinds of cars at your dealership and we liked not having to go outside to look at different cars. More
by Ranci46
Employees Worked With
David Hooke, David Hooke
April 28, 2009
My car was poorly serviced at another Hyundai dealer in stroudsburg. I took it to motorworld and they did an excelent job. They corrected all the mistakes of the other dealer and got me back on the road in stroudsburg. I took it to motorworld and they did an excelent job. They corrected all the mistakes of the other dealer and got me back on the road in a day. It took the other dealer two and a half weeks. I am very pleased with Motor World and Hyundai for fixing the poor work of another dealer. More
by Overlordofmars
Employees Worked With
Service
