Motorworld Hyundai
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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very pleased--professional-- love the 2022 Tucson hybrid--Josh Tisdale made sale go smoothly--easy turn in of Toyota 2019 lease from another dealership-- happened to meet our neighbors at dealership- hybrid--Josh Tisdale made sale go smoothly--easy turn in of Toyota 2019 lease from another dealership-- happened to meet our neighbors at dealership--traveled 65 miles & was worth the trip--very clean & impressive facilites--easy walk to other vendors on site--have a good day!!!!!!!!!!! Dennis Hepler More
Dealership is clean and all consultants are professional looking in appearance and grooming. I was quickly greeted by Kaylee Griffith, a Sales & Leasing Consultant. Kaylee assisted me, and after brief inqui looking in appearance and grooming. I was quickly greeted by Kaylee Griffith, a Sales & Leasing Consultant. Kaylee assisted me, and after brief inquiries, the inspection of turn-in and displaying of new car was accomplished. The process was easy. Everything was time wise about 41/2 hrs. Good Job! More
We had service done on our Hyundai. Service team is great. Christina was courteous and professional. Vehicle was ready before time promised! Service team is great. Christina was courteous and professional. Vehicle was ready before time promised! More
My husband & I purchased our 1st Hyundai at Motorworld in Wilkes-Barre. It was a 2022 Tucson. Our sales person, Kaylee Griffith , made the whole process pleasant. Even though the inventory was thin, because Wilkes-Barre. It was a 2022 Tucson. Our sales person, Kaylee Griffith , made the whole process pleasant. Even though the inventory was thin, because COVID has changed so much, even when it comes to buying a vehicle. Things have changed in car buying lately & Kaylee made it smooth & easy. She kept us informed & updated to when the vehicle was to be delivered was very helpful thru the whole process. This girl knows her stuff. We love our new Tucson. Would definitely recommend Motor World Hyundai & especially go see Kaylee Griffith if you're in the market More
I would like to thank Mike Gyory the Service Manager for his excellent service. I had an issue with my brand new 2022 Hyundai Palisade from the factory and he took the time to explain to me how he would res his excellent service. I had an issue with my brand new 2022 Hyundai Palisade from the factory and he took the time to explain to me how he would resolve it. He could tell I was very nervous, impatient, and anxious. So he called every day and provided me with updates. This was my first time purchasing and servicing at Motorworld Hyundai. Lucas from the sales department made the process smooth. More
Corey was simply amazing for both of my hyundai purchases. Extremly nice, knowledgable and helps make the entire sales experience stress free. Its always exciting to putchase a new vehicke and Cor purchases. Extremly nice, knowledgable and helps make the entire sales experience stress free. Its always exciting to putchase a new vehicke and Corey is very pleasant to have as. Sales Rep. :o) More
Lisa truly is the best Agent in town! !! She took time even after the building closed to show us things about the vehicle now that's good customer service!! Very informative, very kind, ve !! She took time even after the building closed to show us things about the vehicle now that's good customer service!! Very informative, very kind, very patient we've been going to her for every vehicle and we won't go anywhere else we recommend her to any and everyone!!!! More
josh husted was our sales person ,he was great ,very informed of the product and service . very helpful with the entire experience .it was a pleasure to do business with him. i will be seeing him for m informed of the product and service . very helpful with the entire experience .it was a pleasure to do business with him. i will be seeing him for my wife's new car soon . More
I had a great first impression, was loving my experience and even boasted to a few friends about my experience. Unfortunately, that is where my positive experience ends. My car was not yet on the lot and wa and even boasted to a few friends about my experience. Unfortunately, that is where my positive experience ends. My car was not yet on the lot and was scheduled to arrive about a week later. It did not, now that is of no fault of the sales rep. It took about an entire month for the car to arrive, but not once did the sales rep contact me about this. Not a single email, text, call giving a quick update that delivery has been delayed and no responses when I called him. Now, when the car did arrive, everyone was all smiles. Fast forward a few weeks later, I found a small chip on my hood, I called autobody to fix it, as the car is under a month old, it has to be under some warranty. Autobody said the referral has to come from the sales rep. I have been calling, emailing, texting the sales rep and branch manager over a month for them to talk with autobody. Not a single answer, from either sales rep or branch manager. I wish I knew when purchasing the vehicle that the communication would be non existant. I certainly would've gone elsewhere. Disappointing doesn't even begin to cover it. More
Excellent experience. Josh was top notch first class salesperson.Josh stated that he would keep me updated on the status of the vehicle arrival and he did. Josh was top notch first class salesperson.Josh stated that he would keep me updated on the status of the vehicle arrival and he did. More