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Motorworld Hyundai

Wilkes-Barre, PA

4.5
499 Reviews
Offering Pennsylvania drivers an extensive selection of new Hyundai models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 499 reviews

June 18, 2024

Stay away from this Dealership, they have no concern for there customers. Purchased a car and they had me sign the wrong paperwork with incorrect VIN, has been several months and still do not have the re More

by billing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Motorworld Hyundai responded

Thank you for your feedback about MotorWorld Hyundai. We sincerely apologize for your experience with our Sales and Finance departments. Our Customer Compliance Manager, Shelley Puzzetti, has been in contact with you regarding your concerns and we are happy that she was able to help. Please continue to contact Shelley at 570.820.6962 or Spuzzetti@MotorWorldGroup.com with any additional questions you may have moving forward. Thank you.

Aug 05, 2024 -

billing responded

For all people looking to get a Vehicle DO NOT use Motorworld, issues still not addressed and new person is no longer returning phone calls. Also do NOT finance with them either that has been a total nightmare as well.

June 01, 2024

Professional and friendly. Would most definitely request him when it’s time to lease again. All positive things to say! More

by Kristenmorgan814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Motorworld Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

May 27, 2024

I haven’t purchased a new car in 20+ years and wasn’t looking forward to it, to be honest. I was pleasantly surprised that I was given a few minutes to look around before approached by a salesperson. Kor More

by Dermmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Motorworld Hyundai responded

Hi Dermmay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2024

I recently purchased a 2024 Hyundai Kona and I absolutely love it. It was my first time buying a new car and everyone was very understanding and helpful with any questions and concerns I had. More

by gabbysabatini14
Recommend Dealer
Yes
Employees Worked With
Lisa Klimaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice Potter
May 12, 2024 -

Motorworld Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

April 27, 2024

Hyundai sales person Corey Duffy. Was excellent to work with. He is very helpful, knowledgeable and professional. More

by Ranjer17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Motorworld Hyundai responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2024

Salesman was very knowledgeable very pleasant very easy to talk to we were treated very very well extremely satisfied More

by russellcrotty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Motorworld Hyundai responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

April 17, 2024

Working with Lisa was so easy, she made you feel as if you could sit back and relax while she did all of the work. Lisa is so sweet, kind and wonderful woman and I would highly recommend her to anyone and More

by jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Klimaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura from Finance
Apr 19, 2024 -

Motorworld Hyundai responded

Hi Jennifer, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2024

Highly recommend Trey as your sales person, very outgoing and funny and informative and patient . We were not the easiest customers to work with but he made the experience so much easier and helped me out a More

by Lindzy.keller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Twyman
Mar 31, 2024 -

Motorworld Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

March 22, 2024

This dealership plays all the classic old dealer games. Lots of waiting, low balling, lies and time wasting. I will never step foot in this dealership again. There are a lot better options than this group More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Motorworld Hyundai responded

Thank you for your feedback about MotorWorld Hyundai We take every review seriously and we are sorry for your negative experience. We would like to respond directly to you. Unfortunately, we cannot locate your information in our system. We ask that you please contact our Customer Compliance Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

March 19, 2024

Overall not a great place to deal with. Weird, illogical excuses for just various things. I won't be returning after this lease. More

by EpicFail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Motorworld Hyundai responded

Thank you for your feedback about MotorWorld Hyundai. We apologize for your negative experience. We cannot locate your information in our system. We ask that you please contact our Customer Compliance Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

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