Motorworld Hyundai
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I would like to thank Mike Gyory the Service Manager for his excellent service. I had an issue with my brand new 2022 Hyundai Palisade from the factory and he took the time to explain to me how he would res his excellent service. I had an issue with my brand new 2022 Hyundai Palisade from the factory and he took the time to explain to me how he would resolve it. He could tell I was very nervous, impatient, and anxious. So he called every day and provided me with updates. This was my first time purchasing and servicing at Motorworld Hyundai. Lucas from the sales department made the process smooth. More
Corey was simply amazing for both of my hyundai purchases. Extremly nice, knowledgable and helps make the entire sales experience stress free. Its always exciting to putchase a new vehicke and Cor purchases. Extremly nice, knowledgable and helps make the entire sales experience stress free. Its always exciting to putchase a new vehicke and Corey is very pleasant to have as. Sales Rep. :o) More
Lisa truly is the best Agent in town! !! She took time even after the building closed to show us things about the vehicle now that's good customer service!! Very informative, very kind, ve !! She took time even after the building closed to show us things about the vehicle now that's good customer service!! Very informative, very kind, very patient we've been going to her for every vehicle and we won't go anywhere else we recommend her to any and everyone!!!! More
josh husted was our sales person ,he was great ,very informed of the product and service . very helpful with the entire experience .it was a pleasure to do business with him. i will be seeing him for m informed of the product and service . very helpful with the entire experience .it was a pleasure to do business with him. i will be seeing him for my wife's new car soon . More
I had a great first impression, was loving my experience and even boasted to a few friends about my experience. Unfortunately, that is where my positive experience ends. My car was not yet on the lot and wa and even boasted to a few friends about my experience. Unfortunately, that is where my positive experience ends. My car was not yet on the lot and was scheduled to arrive about a week later. It did not, now that is of no fault of the sales rep. It took about an entire month for the car to arrive, but not once did the sales rep contact me about this. Not a single email, text, call giving a quick update that delivery has been delayed and no responses when I called him. Now, when the car did arrive, everyone was all smiles. Fast forward a few weeks later, I found a small chip on my hood, I called autobody to fix it, as the car is under a month old, it has to be under some warranty. Autobody said the referral has to come from the sales rep. I have been calling, emailing, texting the sales rep and branch manager over a month for them to talk with autobody. Not a single answer, from either sales rep or branch manager. I wish I knew when purchasing the vehicle that the communication would be non existant. I certainly would've gone elsewhere. Disappointing doesn't even begin to cover it. More
Excellent experience. Josh was top notch first class salesperson.Josh stated that he would keep me updated on the status of the vehicle arrival and he did. Josh was top notch first class salesperson.Josh stated that he would keep me updated on the status of the vehicle arrival and he did. More
Kaylee Griffith should not be selling any kind of car. She ruined my whole experience at Motorworld. The Certified Preowned Veloster I bought is the fourth car I have bought from Motorworld. I do not thin She ruined my whole experience at Motorworld. The Certified Preowned Veloster I bought is the fourth car I have bought from Motorworld. I do not think I will ever buy another car from Motorworld. The price of the car I bought was all over the internet with a price listed that was $2,000.00 less than what I was told in the showroom by Kaylee Griffith. We agreed on a sale price of $20,000.00. In the short walk from the sales desk I was charged $21,000.00. I am the stupid one who did not ask the finance person to see the paperwork. I thought a verbal agreement was enough. All my other purchases were a good experience. This one NOT so much. Dan Coslett was the only bright spot . Tom Gresh More
My experience was excellent. My Salesperson Lisa was excellent and very knowledgeable. Very happy with my purchase. My Salesperson Lisa was excellent and very knowledgeable. Very happy with my purchase. More
very professional and informative. The inventory just did not offer a comparison opportunity for observation or driving. did not offer a comparison opportunity for observation or driving. More