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Motorworld Honda - Service Center

Wilkes-Barre, PA

3.8
119 Reviews

119 Reviews of Motorworld Honda - Service Center

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April 24, 2018

Excellent service I called Motorworld due to a recall on my Honda. I was able to get an appointment for the next day! The after hour key drop made it convenient to drop More

by Minivan Mom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Motorworld Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Honda! We look forward to your next visit! Take care!

April 24, 2018

Car serviced Ouick appointment when calling and B.J. Falkowski at Honda service has always taken good care of me. And has always called me back with any concerns a More

by Thiemann1955@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Motorworld Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2018

Quick and Friendly! Dropped my car off for an oil change and inspection. My Car was ready in only 2 hours! Everyone I encountered was courteous and helpful More

by Bree1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Motorworld Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2018

Great service! BJ was friendly, helpful and had my car repaired quickly and at good price. She scheduled me in quickly and explained the problem. She gave me a quote More

by Hondaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Salvaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Motorworld Honda responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

April 21, 2018

Very over priced with service! Could not believe I needed tires after only 29,000 miles. I would like to get a pro rate. General services seemed very over priced. A yearly inspecti More

by Catherine Gillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know named
Apr 24, 2018 -

Motorworld Honda responded

Thank you for taking the time to post a review. We take every review seriously. As discussed with our Service Manager, to qualify for a proration, the tires must be purchased by a customer. They cannot be the tires placed on the vehicle by the manufacturer during production. This being the case for your vehicle, the tires cannot be pro-rated. If you would like to discuss further please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962. Thank you.

April 19, 2018

Terrific service with a smile! Both my husband &I are so pleased with the service given our Hondas, as well as the professionalism & friendliness of BJ,whom we surely trust. More

by Happy Honda Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernice Brezinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2018 -

Motorworld Honda responded

We are pleased to hear B.J. has earned your's and your husband's trust! We sincerely value your business, and look forward to seeing you both again! Take care!

April 19, 2018

fully satisfied with service I have always had a great experience with honda service. They have been friendly and accomodating and upfront about service needed and what the cost w More

by hondaccdcust15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Motorworld Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2018

Very kind! Kind and prompt service. Kate was fantastic in communicating details about my car service and meeting my needs as a customer. I would highly recommend More

by amplify35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Apr 22, 2018 -

Motorworld Honda responded

Thank you for sharing your response to the quality of service that Kate provides! We hope to be of service to you again in the future. Best wishes, MotorWorld Honda

April 16, 2018

Stranded motorist Katie took helped me right when I arrived. I was on a schedule to be somewhere so needed to be out of there by 3. She kept me updated and I was ready More

by Stranded
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Apr 17, 2018 -

Motorworld Honda responded

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2018

Fast and efficient Always get good service. Also alerts to potential upcoming alerts.. everyone is always kind and helpful. Would recommend this service to all, especial More

by Nan13r7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2018 -

Motorworld Honda responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope to see you soon!

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