Motorworld Honda - Service Center
Wilkes-Barre, PA
119 Reviews of Motorworld Honda - Service Center
I can depend on B. J. to get my car in to the dealership for service, have it serviced in a timely manner, and have it ready when promised. B.j. knows what service my car needs and recommends other service for service, have it serviced in a timely manner, and have it ready when promised. B.j. knows what service my car needs and recommends other services that may be necessary, yet I am completely trustworthy of her and always willing to go with her recommendations. I have worked with her since my very first Honda and have come to rely on her service recommendations. In my opinion, she is certainly a valuable employee. More
i have been dealing with motor world for 10 years i have always been treated great right now my complaint is with honda about the rear brakes replacement they so far have not stood beyond their product and always been treated great right now my complaint is with honda about the rear brakes replacement they so far have not stood beyond their product and it seems to me that at 18,000 miles your brake pads should still be excellent and the rotors should not have to be resurfaced i feel i have been ripped off to the tone of 205.00and tomorow the case is supposed to be decided they (honda)has already aggreed to a settlement but will not take the blame and says that there is no safety issue this is the last honda im bying More
I called service in the morning and that afternoon I had brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I ha brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I have always had easy, professional service from the Honda service department. This experience was no different. Coming out to a clean car was icing on the cake. More
Everything was great, the employees were nice and the work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the ve work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the vehicle to be done woulnd't be as long. The t.v. adds a touch and makes the wait feel shorter. More
I used to do my own oil changes and maintenance for my vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine mai vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine maintenance and have had great customer service ever since. BJ is usually the person who I drop my vehicle off with and she is always very helpful and knowledgeable. The last time I dropped my Honda off for maintenance, I accidently arrived 45 minutes early for my 4:15 appointment. I naturally expected to have to wait for my time, but BJ and the service department had my vehicle ready at 4:20; only 5 minutes after my original appointment time. For their great customer service I plan to continue using motor world for all my vehicle needs. More
The service representative, BJ, was very knowledgeable and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda Accord is a great car and vey reasonably priced. More
Service advisor was friendly and informative. She notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would ru notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would run it through the car wash, but that isn't done anymore. It would be a nice finishing touch to there service. More
Due to a problem with pre-ordering parts for a repair (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very smoothly, and the repair was completed the following morning. No complaints. More
It was very simple to make my appointment online. The staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there is a nice waiting area with TV and kitchen facilities,and shuttle service to nearby attractions. More
Excellent service! Highly recommended! They made it a pleasure to bring in my car for service! pleasure to bring in my car for service! More