Motorworld Honda - Service Center

It is nice to return for routine service (or sometimes not so routine) and speak to a long-standing employee. BJ is very professional and knows me by my first name. That's not because I have had any probl not so routine) and speak to a long-standing employee. BJ is very professional and knows me by my first name. That's not because I have had any problems with my vehicles, but because this is my 2nd honda. More

This dealer is the most friendly, courteous and helpful of the ten or so I have encountered in 50 years. They appear to be dedicated to being the best in every way. Buying a Honda from them was a smooth an of the ten or so I have encountered in 50 years. They appear to be dedicated to being the best in every way. Buying a Honda from them was a smooth and fair process without any of the famous dealership manager-salesman pressuring interplay--you know, where the salesman takes his offer sheet to the manager and comes back with, "I'm sorry but my manager won't let me do this (or that). Their service department is prompt and equally straightforward. As I say, they give every indication of being dedicated to being the best they can be. More

I find this extra solicition a bit of a pain since I already gave one on the phone. This dealer has been good with me has tried to do an excellent job. The only concern is paying for it. Since I have already gave one on the phone. This dealer has been good with me has tried to do an excellent job. The only concern is paying for it. Since I have had no mechanical problems with my Honda and I take it to the dealer for oil change and lube plus inspection I guess I can't complain to much about the cost. More

I was extremely pleased with the service and extra effort in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the t in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the trailer hitch (Accessies Department) and oil & filter change (Service Department). Several employees worked to help me get this all coordinated so that I only made one stop to pick up my Pilot when the body work was completed. All work was completed at that time. All receipts were in one location from all work from three departments - Service, Collision and Accessories. This saved me from having to stop at 3 different locations on the Motorworld complex. The body work was excellent; Can't even tell it was ever smashed! Service, understanding and courtesy were terrific. My sincere thanks to Don Engler, Aaron Fenyus, and Mike & BJ in Service. Great Job! More

The Service of the vehicle is very good. But some of the customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if t customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if there was another customer. I think any dealer should have the courtesy to respond to theri customers, which was not the case here. Improving this would make this dealer a great one. More

Receptionist who helped me was professional and courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with m courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with my car. She came to see me several times and updated me while my car was bein serviced. I work in healthcare and realize how important this type of customer service is. More

Bj is very easy to work with. she makes sure the work is done properly and in a timely manner. I trust her completely with my vehicle. she explains things in detail and makes sure I am completely satisfied done properly and in a timely manner. I trust her completely with my vehicle. she explains things in detail and makes sure I am completely satisfied with the work performed on my vehicle. I would not want to take my vehicle anywhere else. More

I get excellent treatment, everything is explained in detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Fal detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Falkowski and I trust her completely with the care of my vehicle. A lot of people will only go to her because of the way she goes the extra mile, to make sure the work is done properly on their vehicles. She is a keeper!!! More

B.J. treats every person as if they were the most important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons I bought another Honda. I completely trust this person. More

Problem, When calling in for an appointment or attempting Problem, When calling in for an appointment or attempting to cancel an appointment was a pain. Had to wait on my cell phone at one time for almost 15 Problem, When calling in for an appointment or attempting to cancel an appointment was a pain. Had to wait on my cell phone at one time for almost 15 min. The last appointment was due to bringing my vehicle back after getting new brakes and rotors on all four wheels. After takeing the vehicle on the hwy, I had a shakeing in the steering wheel which was not there when the vehicle was brought in for the work. They said wheels had to be balanced. 1st had the wheels bal by this co, about year before, secound were was the shaking before bringing the vehicle in. Not happy about this will seek other opinon before any more work is done by this dealer. More