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Motorworld Cadillac - Service Center

Wilkes-Barre, PA

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4 Reviews

4 Reviews of Motorworld Cadillac - Service Center

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August 09, 2023

Fabulous place to do business All the staff is Awesome and bend over backwards to be of Help More

by Kolarbear1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
To setup appointment
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March 10, 2020

Worst dealership ever damaged my Cadillac every time it went in , and didn’t even fix it customer service was horrible they do not care about customer service. Sold crap be careful More

by SS
Recommend Dealer
No
Employees Worked With
Ray Novak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Carrera, Scott VanValkenburgh, Jenna Sims, Laura Nicoletto
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Mar 11, 2020 -

Motorworld Cadillac responded

We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “SS”, and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

April 19, 2018

Sprinter Down Had a really bad Tuesday with customer product onboard my Sprinter and the engine was a no go. Had to have the van towed to Motorworld and only needed More

by MikeF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Grymes
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Apr 23, 2018 -

Motorworld Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2018

Cadillac service Great service, everything went perfect. I will only go here for service anymore. This is by far the best experience I have ever had at a dealership. More

by Cllollrllelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Nitkowski, Brain Kondrosky
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Mar 28, 2018 -

Motorworld Cadillac responded

We are happy our team delivered great service. We hope to see you again soon!