Motorwerks Mini

Wonderful to deal with for the greatest car We had a great experience finding, ordering, purchasing our amazing 2016 Mini Cooper S Clubman. Our sales person, Tim Sherry, was the best car salesp We had a great experience finding, ordering, purchasing our amazing 2016 Mini Cooper S Clubman. Our sales person, Tim Sherry, was the best car salesperson we've ever run into, from preproduction through post-purchase. Jaron Crim was the 2nd Date "genius" whose job is specifically to help customers learn all about their new car after they've had it for a short time. While we had figured a lot out on our own and with the help of Tim during the purchase, the experience with Jaron was terrific, and we learned things that will be useful that we would have never known to ask about. All in all, our whole experience was first rate. More

integrity all around Excellent dealership. Just bought my second car from them. Great experience with Erik Anderson, the salesman. Reasonable negotiations in an easy goi Excellent dealership. Just bought my second car from them. Great experience with Erik Anderson, the salesman. Reasonable negotiations in an easy going manner. Arrived at a great deal for certified Used Mini Countryman 2015 S All 4 and got a fair trade. Discovered the tires on the car were not the ones on the sticker. Bob Cooksey, the sales manager, took care of the problem immediately. High integrity sales and service. Can't ask for anything more. More

Life Changing! I think the car buying process can be intimidating, however, I was greeted with a warm welcoming smile and a genuine "what brings you in"? Hands down I think the car buying process can be intimidating, however, I was greeted with a warm welcoming smile and a genuine "what brings you in"? Hands down the best car buying experience I have had. Every person I came in contact with was welcoming. I love walking into a business and every employee makes you feel like a guest in their home and they are going to take great care of you. Everyone listened to what I wanted and exceeded my expectations with everything! A HUGE thank you to Molly for making me feel like I was buying a car with my best friend, thank you to Ric, for being a wizard and making sure the car I wanted fit my budget and to Heidi for making the dreadful paperwork portion a breeze and comfortable. Molly and Ric educated me and let me sell myself, loved it! More

Totally incompetent in the service department. Fed me a load of crap about what was wrong with my car. Your service department is xxxxxxxx, be ashamed. Fixed it myself, they SUCK Fed me a load of crap about what was wrong with my car. Your service department is xxxxxxxx, be ashamed. Fixed it myself, they SUCK More

Great car-buying experience! Very professional, knowledgeable and friendly staff, particularly Gretchen Tellock who was the representative we worked with. All of our questions wer Very professional, knowledgeable and friendly staff, particularly Gretchen Tellock who was the representative we worked with. All of our questions were answered, the test drive was in the exact car we were interested in, and we were able to take as much time as we wanted. OH - and we love the Mini Countryman that we bought! More

Great service! My service advisor was friendly, timely, and a pleasure to work with when my MINI needed some service. I was able to get in and out the dealership qui My service advisor was friendly, timely, and a pleasure to work with when my MINI needed some service. I was able to get in and out the dealership quickly. Great atmosphere and very knowledgeable service staff! :) More

Great service and dog friendly! I recently traded my 2012 Cooper S hardtop in for a 2015 Countryman at Mini Motorwerks. Everyone I dealt with was professional, knowledgable and very I recently traded my 2012 Cooper S hardtop in for a 2015 Countryman at Mini Motorwerks. Everyone I dealt with was professional, knowledgable and very friendly/personable. They all seemed to go above and beyond to help me as the customer get what I needed, including follow-up after the purchase. And they are dog friendly which meant I was able to bring my pet pooch along! More

2015 Mini purchase The purchase of our 2015 was the most pleasant vehicle purchasing experience we have ever had. I have been purchasing new vehicles since 1964. I would The purchase of our 2015 was the most pleasant vehicle purchasing experience we have ever had. I have been purchasing new vehicles since 1964. I would definitely recommend this dealer to my friends. More

My first time I came into Motorwerks MINI last week to check out the countryman and so many things about the place just made me happy to walk in the door. First off I came into Motorwerks MINI last week to check out the countryman and so many things about the place just made me happy to walk in the door. First off, was how welcoming the receptionist greeted me with a smile and directed me to a sales person quickly. She introduced me to Gretchen. I have never met a salesperson after telling her I was just looking for now and won't be in the market for another 6-12 months and still took care of me as if I were buying today. She showed me different models, new and pre- owned, and provided me with great information so I could learn more about the Mini's. She also gave me a little booklet about the models which I absolutely love. Can't wait to come back in there and see everyone again. :) More

Disappointing and Frustrating Sales Experience I have been a loyal customer of this dealer for many years, but since they broke off to a separate site, communication and honesty are now lacking. I I have been a loyal customer of this dealer for many years, but since they broke off to a separate site, communication and honesty are now lacking. I visited the dealer 4 weeks ago interested in a Mini Roadster advertised online. When I went into the store, the salesman spent 20 minutes searching for the unit, then took down my info and informed me that it had just been sold. The same car showed up online 2 weeks later and I sent in not one but two separate inquires via cars.com. Nobody followed up. I drove by the dealer and saw the car on the lot with a sold sign. Frustrated, I called the dealer to speak with a salesperson. The gentleman who took the car explained that someone had just placed a deposit and knew nothing of my inquiry. I asked to be transferred to a manager and he hung up the phone ! I then stopped into the dealer to speak with a sales manager to explain my dismay that nobody followed up. He agreed to follow up with me and thus far not a word. Looks like they sold the car and have no interest in my business. BEWARE!! More