Motorwerks Mini
Golden Valley, MN
Filter Reviews by Keyword
By Type
Showing 56 reviews
Prompt and detail oriented, I like the digital service to sign contract electronically. There is a 2nd date going back to MINI follow up service is awesome. sign contract electronically. There is a 2nd date going back to MINI follow up service is awesome. More
We recently purchased a preowned RAV4 from Motorwerks Mini. Jaron was our advisor, and we found him to be very welcoming, attentive, and professional. There were a few minor cosmetic items that we aske Mini. Jaron was our advisor, and we found him to be very welcoming, attentive, and professional. There were a few minor cosmetic items that we asked to be fixed, and Jaron was very accommodating. The staff really went above and beyond in making these repairs, considering it was a preowned vehicle. We had a wonderful overall experience at Motorwerks Mini, and highly recommend it! More
Great sales staff and service department I always feel welcome there. The sales staff is very friendly and knowledgeable. The Service department is great to work with and very helpful. I h I always feel welcome there. The sales staff is very friendly and knowledgeable. The Service department is great to work with and very helpful. I have never had a bad experience there. More
Best dealership experience to date! I stopped in to this Mini dealer to inquire about replacing my 04 Mini Cooper S. I got the car brand new and have been driving it daily since 04. She I stopped in to this Mini dealer to inquire about replacing my 04 Mini Cooper S. I got the car brand new and have been driving it daily since 04. She is starting to get tired so I decided to do a little research on purchasing a new model. I can not tell you how excited I am to make my second purchase with this dealer. Ryan Nordstrom was the sales representative who helped me. He was sure to go above and beyond the call of duty. He put me beyond the wheel of every model I was curious about, loaded me with information on what was new with mini since I purchased mine, and made sure I left there that day with all the tools needed to make an informed purchase. I am thoroughly impressed with the customer service at this dealership as well as the level of quality maintained. Thank you Motorwerks Mini, and thank you Ryan! More
Wonderful to deal with for the greatest car We had a great experience finding, ordering, purchasing our amazing 2016 Mini Cooper S Clubman. Our sales person, Tim Sherry, was the best car salesp We had a great experience finding, ordering, purchasing our amazing 2016 Mini Cooper S Clubman. Our sales person, Tim Sherry, was the best car salesperson we've ever run into, from preproduction through post-purchase. Jaron Crim was the 2nd Date "genius" whose job is specifically to help customers learn all about their new car after they've had it for a short time. While we had figured a lot out on our own and with the help of Tim during the purchase, the experience with Jaron was terrific, and we learned things that will be useful that we would have never known to ask about. All in all, our whole experience was first rate. More
integrity all around Excellent dealership. Just bought my second car from them. Great experience with Erik Anderson, the salesman. Reasonable negotiations in an easy goi Excellent dealership. Just bought my second car from them. Great experience with Erik Anderson, the salesman. Reasonable negotiations in an easy going manner. Arrived at a great deal for certified Used Mini Countryman 2015 S All 4 and got a fair trade. Discovered the tires on the car were not the ones on the sticker. Bob Cooksey, the sales manager, took care of the problem immediately. High integrity sales and service. Can't ask for anything more. More
Life Changing! I think the car buying process can be intimidating, however, I was greeted with a warm welcoming smile and a genuine "what brings you in"? Hands down I think the car buying process can be intimidating, however, I was greeted with a warm welcoming smile and a genuine "what brings you in"? Hands down the best car buying experience I have had. Every person I came in contact with was welcoming. I love walking into a business and every employee makes you feel like a guest in their home and they are going to take great care of you. Everyone listened to what I wanted and exceeded my expectations with everything! A HUGE thank you to Molly for making me feel like I was buying a car with my best friend, thank you to Ric, for being a wizard and making sure the car I wanted fit my budget and to Heidi for making the dreadful paperwork portion a breeze and comfortable. Molly and Ric educated me and let me sell myself, loved it! More
Totally incompetent in the service department. Fed me a load of crap about what was wrong with my car. Your service department is xxxxxxxx, be ashamed. Fixed it myself, they SUCK Fed me a load of crap about what was wrong with my car. Your service department is xxxxxxxx, be ashamed. Fixed it myself, they SUCK More
Great car-buying experience! Very professional, knowledgeable and friendly staff, particularly Gretchen Tellock who was the representative we worked with. All of our questions wer Very professional, knowledgeable and friendly staff, particularly Gretchen Tellock who was the representative we worked with. All of our questions were answered, the test drive was in the exact car we were interested in, and we were able to take as much time as we wanted. OH - and we love the Mini Countryman that we bought! More