Motorwerks BMW

I like the services and the ways the service advisor talk with respect and the staff attitude nice and polite and the driver for shuttle too. I don't like to say much, accept or not I cannot do nothing about with respect and the staff attitude nice and polite and the driver for shuttle too. I don't like to say much, accept or not I cannot do nothing about it. More

As first time BMW buyers Art was very helpful in showing us around and explaining the many functions and features of the new car. He took extra time to help us find the right car and connect us with the rig us around and explaining the many functions and features of the new car. He took extra time to help us find the right car and connect us with the right people inside the dealership. More

Tamiru Minneapolis, MN I was looking for six Tamiru Minneapolis, MN I was looking for six months to get the right car. I trying to get online different cars but I am not get the car I lo Tamiru Minneapolis, MN I was looking for six months to get the right car. I trying to get online different cars but I am not get the car I looking for it. Final I shift my looking to mini cooper cars. I so excided to get such kind car I looked four door car then mini cooper country man car. I trying to get anybody to give me information about the car and durability where I going to get. I give call customer service they transferred me to my business man Anthony by next day I am not around here. I am going to give you my best friend he said I be lived him. I took my fever man Art …… telephone number I called him he trying to get right car he took me up to 2nd floor we looking around I am not get what I am looking color , price wise , 3 rear seat and so on. Art still looking online to get from different dealer final get from different site dealer he promise me he is going to get the same car know got. So you guys he is man helpful and more experienced man. You guys luck have such respectful man. whose is care for his customer. I am so happy to get such helper person. More

The seat heater in my E53 X5 burned through the seat leather and BMWNA flew replacement parts in from Germany to have the problem fixed. I only had to pay for the minimal labor charge. John and the gu leather and BMWNA flew replacement parts in from Germany to have the problem fixed. I only had to pay for the minimal labor charge. John and the guys at Motorwerks took care of me and even provided a loaner vehicle free of charge while my X5 was being serviced. A+ More

Cannot beat the customer service and the technical abilities of the back shop. Motorwerks BMW has always provided outstanding service with all the BMWs I have had serviced there. abilities of the back shop. Motorwerks BMW has always provided outstanding service with all the BMWs I have had serviced there. More

I’ve now owned my new 2012 BMW 550i x-drive for a little over 2 weeks. She’s carbon-black with the sports package and I must say I’ve not been dissapointed. What a treat. Having owned 2 BMWs in years past over 2 weeks. She’s carbon-black with the sports package and I must say I’ve not been dissapointed. What a treat. Having owned 2 BMWs in years past (a 530 & 635) I was delighted to find the driving experience was still the joy I remembered it to be. The car is luxurious and, did I mention, fast! When I want power, it’s there...all while being wrapped in luxury with superb handling qualities. Plus, the buying experience at Motorwerks BMW in Bloomington was equally as superb. Art Hancock, my sales rep, went not only out of his way, but above and beyond the call of duty to make sure every detail was handled quickly and efficiently. Art worked closely with Todd Koosmann, the detail manager, who made sure my new BMW was is perfect condition. Bud Malin answered, with patience and a smile, every service question I could anticipate. Since I travel extensively to Canada, it was important to decipher the ins and outs of leasing versus purchasing and Todd Cadle, the business manager, made sure my interests were protected and my choice the best possible. And Bob Splittstoesser, the sales manager, was equally as responsive regarding the financial negotiations which ultimately led to my purchase. This was a “team effort” on the part of Motorwerks...one that I appreciated. I will be looking forward to seeing my new friends during future visits and writing this review is my way of saying “thank you” for making my buying experience a great one. Sue D 2/25/12 More

I have had service done on my 2008 BMW 528xi for the past 2 years. The service is always the best I could ever ask for. Prompt coordination when I drop off the car for inspection and check-in, they ask ques 2 years. The service is always the best I could ever ask for. Prompt coordination when I drop off the car for inspection and check-in, they ask questions on service I may have overlooked, they recommend what is covered and suggest when I should service the car again, they provide me options and cost estimates. They ask if I need a car or ride. The service is either completed on time or ahead of schedule. I would prefer to work with BMW Motorwerks than with any other service group in the Twin Cities. This is my 3rd BMW purchased and serviced from BMW Motorwerks in the past 12 years. My service experience is always better than I expect. I commend the staff, the management and their superior service and customer appreciation and technical expertise. I feel I am always treated as a special customer and they are always attentive to all my questions and concerns. Sincerely, Jon Seebach 651-769-4089 More

After leaving other dealerships frustrated, Art Hancock was very helpful in fulfilling our needs and found us the perfect car. Joella King searched for the financing which meet our needs. Hats off to the was very helpful in fulfilling our needs and found us the perfect car. Joella King searched for the financing which meet our needs. Hats off to the Motorwerks staff. More

My service visits are always greeted with a courteous smile and an efficient check in process. I always receive knowledgeable answers to my service questions and am kept informed of repairs with a call smile and an efficient check in process. I always receive knowledgeable answers to my service questions and am kept informed of repairs with a call during the day of my visit. The repairs are always complete and do not require unnecessary follow up visits. I would definitely rate my service visits as world class. More

My wife and I walked into the Mini dealership and were very impressed with Clayton Nicholson. He was exactly what we all want in a salesperson. Someone who listens and then gives you the straight inform very impressed with Clayton Nicholson. He was exactly what we all want in a salesperson. Someone who listens and then gives you the straight information about price, options and availability. Easy to work with, easy to recommend. More