Motorwerks BMW
Bloomington, MN
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Going into the showroom, service department, boutique, or just plain getting a greeting from the doorman as you enter... this place makes you feel like a rock star! I have nothing but great things to say abo just plain getting a greeting from the doorman as you enter... this place makes you feel like a rock star! I have nothing but great things to say about my experience with my two visits to have some work done on my super awesome Mini (which I bought at Luther but have work done here). Can't wait to upgrade in a couple years to the Boxter and seeing all the same friendly faces for years to come! Kudo's to a great team of employees you have assembled. More
I have had service done on my 2006 BMW 530xi for the past 3 years. The service is good and Dana is always right there when I drop off the car for inspection and check-in, and listens to why I brought the car 3 years. The service is good and Dana is always right there when I drop off the car for inspection and check-in, and listens to why I brought the car in. He always ask questions on service I may have overlooked, and recommends what is covered and provides me options and cost estimates. The service is either completed on time or ahead of schedule. Unfortunately service is not cheap on BMW's and for some reason these cars seem to need more service than other cars I have owned. I love the BMW engineering but the it does fall a little short on the quality side. More
John is great! He kept me informed and worked with my extended warranty provider to take care of all my concerns. When I dropped my car off for the repairs I received shuttle service to my job, and wh extended warranty provider to take care of all my concerns. When I dropped my car off for the repairs I received shuttle service to my job, and when it was determined that my car would need to stay there over the weekend I was offered shuttle service back to the dealership and they provided a loaner car for the weekend at no charge. My repairs are complete and I could not be happier with the service I received. Thanks John! More
Stay away from this place. I purchases 3 vehicles from here so its not that I dont know what I am talking about. However they have gotten very cocky, the service level is terrible, they scam you, and forg here so its not that I dont know what I am talking about. However they have gotten very cocky, the service level is terrible, they scam you, and forget being treated as a valued customers. You are one more. My last car was a rip off, made in South Africa and I had to bring it back 5 times to be repaired. You would think that they would have done something for a repeat customer; Instead, I had to contact several people at BMW to be given a credit of $250... Trust me when you are paying for a BMW, $250 is not much. Getting in touch with General Manager is a joke. He is too busy playing golf to contact you back. a I got ripped off, dont let them rip you off. BMW motorwerks has terrible service and they dont need your business. Ive emailed them asking for options on fixing the current problems I have with my BMW, they wont even respond to my e-mails Horrible dealership - not good representation of the BMW brand. More
Rick is a great service advisor at a dealership that strives to do it right. He's fair, listens, isn't pushy and is honest as can be. Motorwerks is a full-service dealership that understands "car gu strives to do it right. He's fair, listens, isn't pushy and is honest as can be. Motorwerks is a full-service dealership that understands "car guys" and "car girls" While they'll give you fancy coffee, polish your shoes and drive you to work, they won't assume those are the only reasons you're there and they're just as likely to circle around an e30 M3 in the service bay and talk about the things that make BMW different than Lexus. Price isn't going to be lowest on street - but they are very competitive on many routine service events and offer real discounts to BMW CCA club members on everything else. Give them a go! More
We have just started shopping for vehicles as we will be in the market for one soon. We stopped by the dealership to learn more about BMW and the cars they offered. Art explained the difference with the mod in the market for one soon. We stopped by the dealership to learn more about BMW and the cars they offered. Art explained the difference with the models and the years. He was very thorough in explaining the vehicles to us. We test drove a 335 and were very impressed with the vehicle and the knowledge Art had about the car. In the end, we decided we weren't ready to purchase yet. When this was explained to Art, he was very respectful. When we are ready to purcase, our first stop will be at Motorwerks to work with Art. More
I just bought my first BMW. It is an X3 and I couldn't be happier. I received the deal I wanted. The professionalism and courtesy I received was Amazing!! I went into the dealership in the late afternoon a happier. I received the deal I wanted. The professionalism and courtesy I received was Amazing!! I went into the dealership in the late afternoon and drove out in a few hours behind the wheel of my new car. The purchase was smooth and truly an enjoyable experience!! Dale Stinar took an extraordinary amount of time to teach me all the computer details and navigational features. He was patient and very fun to work with. I would recommend the BMW Motorwerks dealership in Bloomington to anyone who is looking for an amazing car and an amazing experience!! Teresa Dahlgren Roseau, Minnesota More
I had been thinking about buying a Mini Cooper convertible for quite some time and had really done my homework on it. I came in on a Saturday with my husband and my dog in tow with no intention of convertible for quite some time and had really done my homework on it. I came in on a Saturday with my husband and my dog in tow with no intention of talking to a sales person at all but just wanted to see the vehicles in person that I had researched online. I ended up meeting Clayton Nicholson. Turns out he was VERY busy that day juggling a lot of different people but I certainly didn't notice as he was attentive and helpful. He got the car I was seeking out and I ended up taking a test drive with my husband and my pooch. I loved the car and really got along great with Clayton. We kept in touch via text and email mostly. I think it's important that you can find someone you can really connect with. My father and many in his generation would likely hate an email, wouldn't know how to search the website and would expect a sales person to fall all over him when he walked in the door. Some might not think texting and email is professional but I am totally fine with it. I have always felt, as a consumer, that I have a target on my back so I won't even go into the dealership until I am ready to get serious and I have an education on the basics of the vehicle I am interested in buying. My experience was great! I ended up getting the car I wanted with a a few fun extras. I hope the great service continues. If you head into Motorworks BMW look up Clayton Nicholson. He's a nice guy who will get you the best deal he can. More
The "Ultimate driving experience" not so much, employee burned clutch. Very friendly and understanding. Good communication and service! Employee is very helpful but feels in a hurry to sell! sell! employee burned clutch. Very friendly and understanding. Good communication and service! Employee is very helpful but feels in a hurry to sell! sell! sell! But I understand their job position. Overall it is still a great dealer with many mint cars for sure. More
My experience at the motorwerks bmw was superb! no hassle, very curtious, friendly! Will definately make them my 1st stop whenever I go out to look for another car purchase! Be sure to ask for Art if hassle, very curtious, friendly! Will definately make them my 1st stop whenever I go out to look for another car purchase! Be sure to ask for Art if you go to the Bloomington dealership he's the BEST!! More