Motorwerks BMW

I have never enjoyed the car-buying process, but I have to say that my experience at Motorwerks was a very good one. The used car inventory is high quality, and Art found me the perfect vehicle to test dri to say that my experience at Motorwerks was a very good one. The used car inventory is high quality, and Art found me the perfect vehicle to test drive. I ended up purchasing that car, and my month-long search was finally over! Thanks to both Art and Betsy, whose customer service is top notch, and who really go the extra mile to make things happen! I would recommend Motorwerks BMW as a quality dealership! More

My car has a after market warranty and the staff did a great job making sure that all the things were covered on it. They had put me in a loaner car made sure that my care was clean and returned like new. great job making sure that all the things were covered on it. They had put me in a loaner car made sure that my care was clean and returned like new. Was a great experience. Thank you motorworks team.. More

I have had nothing but great service from BMW ( John Giese) who is always willing to make things work out for the best. I couldn't ask for anyone better than John and the excellent team work he shows w Giese) who is always willing to make things work out for the best. I couldn't ask for anyone better than John and the excellent team work he shows when taking care of my cars needs. Thanks John. Patti Beaudoin More

Art Hancock is a unique and thoroughly enjoyable person to deal with when looking for a vehicle. He figured out in a few minutes what car size and price would be good for us and demonstrated his excellent to deal with when looking for a vehicle. He figured out in a few minutes what car size and price would be good for us and demonstrated his excellent knowledge of the product throughout our visit. We were sold on the BMW within a very short time of our arrival. Even when he knew that we would be purchasing one of the cars, he was still available as long as we needed to be certain which one we wanted, including a thorough "checkout" of the vehicle and it's features and systems and multiple test drives. A most enjoyable experience! We would recommend Art Hancock and Motorwerks BMW to anyone! More

I like the services and the ways the service advisor talk with respect and the staff attitude nice and polite and the driver for shuttle too. I don't like to say much, accept or not I cannot do nothing about with respect and the staff attitude nice and polite and the driver for shuttle too. I don't like to say much, accept or not I cannot do nothing about it. More

As first time BMW buyers Art was very helpful in showing us around and explaining the many functions and features of the new car. He took extra time to help us find the right car and connect us with the rig us around and explaining the many functions and features of the new car. He took extra time to help us find the right car and connect us with the right people inside the dealership. More

Tamiru Minneapolis, MN I was looking for six Tamiru Minneapolis, MN I was looking for six months to get the right car. I trying to get online different cars but I am not get the car I lo Tamiru Minneapolis, MN I was looking for six months to get the right car. I trying to get online different cars but I am not get the car I looking for it. Final I shift my looking to mini cooper cars. I so excided to get such kind car I looked four door car then mini cooper country man car. I trying to get anybody to give me information about the car and durability where I going to get. I give call customer service they transferred me to my business man Anthony by next day I am not around here. I am going to give you my best friend he said I be lived him. I took my fever man Art …… telephone number I called him he trying to get right car he took me up to 2nd floor we looking around I am not get what I am looking color , price wise , 3 rear seat and so on. Art still looking online to get from different dealer final get from different site dealer he promise me he is going to get the same car know got. So you guys he is man helpful and more experienced man. You guys luck have such respectful man. whose is care for his customer. I am so happy to get such helper person. More

The seat heater in my E53 X5 burned through the seat leather and BMWNA flew replacement parts in from Germany to have the problem fixed. I only had to pay for the minimal labor charge. John and the gu leather and BMWNA flew replacement parts in from Germany to have the problem fixed. I only had to pay for the minimal labor charge. John and the guys at Motorwerks took care of me and even provided a loaner vehicle free of charge while my X5 was being serviced. A+ More

Cannot beat the customer service and the technical abilities of the back shop. Motorwerks BMW has always provided outstanding service with all the BMWs I have had serviced there. abilities of the back shop. Motorwerks BMW has always provided outstanding service with all the BMWs I have had serviced there. More

I’ve now owned my new 2012 BMW 550i x-drive for a little over 2 weeks. She’s carbon-black with the sports package and I must say I’ve not been dissapointed. What a treat. Having owned 2 BMWs in years past over 2 weeks. She’s carbon-black with the sports package and I must say I’ve not been dissapointed. What a treat. Having owned 2 BMWs in years past (a 530 & 635) I was delighted to find the driving experience was still the joy I remembered it to be. The car is luxurious and, did I mention, fast! When I want power, it’s there...all while being wrapped in luxury with superb handling qualities. Plus, the buying experience at Motorwerks BMW in Bloomington was equally as superb. Art Hancock, my sales rep, went not only out of his way, but above and beyond the call of duty to make sure every detail was handled quickly and efficiently. Art worked closely with Todd Koosmann, the detail manager, who made sure my new BMW was is perfect condition. Bud Malin answered, with patience and a smile, every service question I could anticipate. Since I travel extensively to Canada, it was important to decipher the ins and outs of leasing versus purchasing and Todd Cadle, the business manager, made sure my interests were protected and my choice the best possible. And Bob Splittstoesser, the sales manager, was equally as responsive regarding the financial negotiations which ultimately led to my purchase. This was a “team effort” on the part of Motorwerks...one that I appreciated. I will be looking forward to seeing my new friends during future visits and writing this review is my way of saying “thank you” for making my buying experience a great one. Sue D 2/25/12 More