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Motorwerks BMW

Bloomington, MN

4.6
1,029 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,029 reviews

June 06, 2016

Nice new car with one hiccup Sales and trade in experience was very good. We came to a reasonable deal on a 2016 328i xdrive well outfitted. They found a model that was almost ex More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ang Khaopraseuth
Jun 07, 2016 -

Motorwerks BMW responded

Hello, Congratulations on your new 2016 BMW 328i! We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Ang and the rest of our team for providing you with friendly, professional, and knowledgeable service. Sincerely, Motorwerks BMW

June 05, 2016

Friendly and Professional Working with Ang K. at BMW Motorwerks to first determine the model SUV which would best meet my needs and then to develop the specifications for a bu More

by Jim S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ang Khaopraseuth
Jun 07, 2016 -

Motorwerks BMW responded

Jim, Thank you for taking the time to provide us with your honest feedback. We’ll be sure to give Ang your kind remarks. We're thrilled your experience was a positive one and look forward to seeing you again! Best wishes, Motorwerks BMW

June 04, 2016

PUSHY PSYCHOLOGICAL GAMES -- THEY PLAYED ME. Not a good experience. The worst financial decision of my life thus far was walking into this place and dealing with the slime ball Tim Schroeder. Pu More

by PushySalesman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Schroeder
Jun 07, 2016 -

Motorwerks BMW responded

Hello, We would like to extend our personal regrets regarding your experience and assure you that we take your feedback seriously. Our Customer Satisfaction Manager, Ursula, would appreciate the chance to speak with you, apologize, and get more feedback. You can email her at uplatteter@penskeautomotive.com. We appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Motorwerks BMW

June 04, 2016

Excellent service I am highly satisfied with the service I got at Motorwerks BMW. Especially Sharief was very helpful throughout the deal. And worked really hard to get More

by Harshani123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharief Soud
Jun 07, 2016 -

Motorwerks BMW responded

Hello, We appreciate your kind words and are thrilled to hear Sharief took excellent care of you. Welcome to the Motorwerks BMW family, we’re always here for you! Best wishes, Motorwerks BMW

June 03, 2016

Excellent service Recently I purchased a BMW at BMW Motir Wirks in Bloomington. The sales advisor, Leo G was wonderful to work with. I would definitely buy from him a More

by Rcoddin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo G, Tom, Ian
Jun 07, 2016 -

Motorwerks BMW responded

Rcoddin, Thank you so much for taking the time to share your positive experience with us! We strive to provide excellent service to all our guests and are glad you received just that. We hope to see you again! Sincerely, Motorwerks BMW

June 03, 2016

Enjoyable We just leased our first BMW from Motorwerks. After spending a lot of time looking at other vehicles and dealers we ended up finding a very comfortab More

by Rob Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Jun 07, 2016 -

Motorwerks BMW responded

Rob, Thank you so much for your review! We are so happy to hear that Shawn provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new vehicle! Sincerely, Motorwerks BMW

May 31, 2016

Great Experience from beginning to end! I cannot sing the praises of the Motorwerks team enough. I felt cared for and the team including Earl Pratt and Mike Heller made sure that I was comf More

by Courtnee L Floback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Pratt, Mike Heller
Jun 01, 2016 -

Motorwerks BMW responded

Courtney, We appreciate your kind words and are thrilled to hear Earl and Mike took excellent care of you. Welcome to the Motorwerks BMW family, we’re always here for you! Best wishes, Motorwerks BMW

May 31, 2016

Superb My car buying experience was great. My sales guy Tim Schroeder was excellent to work with. He made me feel like I had been a long time customer. If More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Schroefer
Jun 01, 2016 -

Motorwerks BMW responded

Steve, Thank you for taking the time to provide us with your honest feedback. We’ll be sure to give Tim your kind remarks. We're thrilled your experience was a positive one and look forward to seeing you again! Best wishes, Motorwerks BMW

May 29, 2016

Cole Ruhmann , Service Drive Coordinator I would like to give Cole Ruhmann a perfect 10 score as a Service Drive Coordinator at Motorwerks BMW, Mpls., MN. He made every effort possible to More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Ruhmann, Service Drive Coordinator
Jun 01, 2016 -

Motorwerks BMW responded

Fred, Thank you so much for taking the time to share your positive experience with us! We strive to provide excellent service to all our guests and are glad you received just that. We hope to see you again! Sincerely, Motorwerks BMW

May 27, 2016

Friendly and good staff Overall, there were a few hiccups, but nothing that wasn't understandable. I found my car online just before closing and used the chat feature to spea More

by ap8403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lars, Tom
Jun 01, 2016 -

Motorwerks BMW responded

Hello, We are thrilled to hear Lars and Tom provided you with the high quality service you deserve! We will be sure to commend them on a job well done. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, Motorwerks BMW

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