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Motorwerks BMW

Bloomington, MN

4.7
1,034 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,034 reviews

November 11, 2021

Good Sales service by Ryan Jacobs. Explained things well and understandable. You need to make less then 15 words submittable. More

by rrdjanssen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Jacobs, Stephen Cornell
Nov 12, 2021 -

Motorwerks BMW responded

Thank you for sharing your wonderful review of our Sales Team here at Motorwerks BMW. We strive to provide the best service possible for our customers in a timely matter.

November 08, 2021

DO NOT BUY THE MAINTENANCE PLANS THEY PUSH AT MOTORWERKS BMW!!!! They dont tell you (at least they did not tell me) that the maintenance plan is 100% non refundable - they changed their policy, it used to More

by Dissappointed in Motorwerks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Simonet
October 29, 2021

Joel was an excellent salesman. Easy going, moved things along smoothly and quickly without a rush. The entire teamed was friendly, and conveyed a pleasant atmosphere. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gulck, Tarek
Oct 29, 2021 -

Motorwerks BMW responded

Ryan, thank you for the positive review and rating! We are happy to know that our Sales Team provided great customer service, and we are always here to help at Motorwerks BMW!

October 19, 2021

All went well.My only complaint was it took a long time All went well. My only complaint was it took a long time from signing papers with sales until finalizing with finance. One plus hour just sitting wai More

by jadkoch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu
Oct 20, 2021 -

Motorwerks BMW responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Motorwerks BMW and I would appreciate the opportunity to speak with you to address your feedback regarding any wait experienced. Please email me at MMickelson@penskeautomotive.com with your preferred contact information. Thank you, Best regards, Motorwerks BMW mmickelson@penskeautomotive.com

October 16, 2021

Had a great experience with my sales advisor Tu. There wasn't any pressure to buy and he gave me and my wife time to really inspect and understand the vehicle we were getting. Finance department wasn't pu More

by John Wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Doan
Oct 17, 2021 -

Motorwerks BMW responded

Thanks for sharing the ease of your shopping experience at Motorwerks BMW! We're always happy to do what we can to help our guests score great deals. Let us know if we can help again with anything else, John.

October 13, 2021

Very professional, listened to my needs, attention to details, personnel was readily accessible, sales advisor was personable More

by Brye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Oct 15, 2021 -

Motorwerks BMW responded

Brye, thank you for the positive feedback! We are delighted to know that our Sales Team at Motorwerks BMW was professional, attentive, and helpful during your visit. We hope that you will continue to choose us as your dealership!

October 01, 2021

The dealership was under construction and there was a bit of running around from floor to floor and avoiding construction crews and equipment. The very best part of my car buying experience was my salesp More

by Chele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Teng
Oct 02, 2021 -

Motorwerks BMW responded

Thank you for sharing how you were provided with a great shopping experience. We always want our guests to be greatly satisfied with the vehicles they purchase. Congratulations on your BMW X5, and we hope to see you again next time at Motorwerks BMW if there is anything else we can do.

September 19, 2021

Everyone was polite, friendly, service-oriented and good to work with. A mandatory written review is not really a review btw. More

by Kad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Wicklund
Sep 20, 2021 -

Motorwerks BMW responded

We appreciate your great review, Kad!

September 07, 2021

Just purchased a certified BMW with Stephanie Teng in sales at Motorwerks. Could not be more happy. Was not in the mood to haggle, do paperwork, wait around the car dealership - she cut to the chase. More

by GS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Teng
Sep 08, 2021 -

Motorwerks BMW responded

Hi there, This is exactly what we like to hear, that our Sales Department provided you a straightforward and timely experience. We hope that you enjoy your purchase and at Motorwerks BMW we appreciate your business. Please know that you are always welcome here.

September 02, 2021

The vehicle was not detailed as we were told. The rear window has a film on it. The seats had some spots on them that were easily cleaned More

by roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Doan
Sep 02, 2021 -

Motorwerks BMW responded

Thank you for taking the time to leave us a great review, Roger! It was a pleasure to work with you, and we look forward to working with you again at Motorwerks BMW.

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