Motorwerks BMW
Bloomington, MN
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Experience Valeria Altamirano and Oliver Ravkin were a pleasure to work with. Valeria answered my online BMW"chat" session and was patient and informative. I'm n Valeria Altamirano and Oliver Ravkin were a pleasure to work with. Valeria answered my online BMW"chat" session and was patient and informative. I'm not sure how many "chat sessions" result in the sale of a car but it worked for me. I need information presented in a concise and logical way. They picked up on that quickly and never once put me in an uncomfortable buying experience. They have both followed up numerous times after the sale which is appreciated. Well done to you Valeria and Oliver and to the entire motorwerks team. More
10/10 First BMW buyer! Although the process took long on my behalf, Greg McDonald, their client advisor helped me through it all. I told him the price range First BMW buyer! Although the process took long on my behalf, Greg McDonald, their client advisor helped me through it all. I told him the price range I wanted to stay under and he delivered perfectly. Great guy and he'll never let you down when all seem lost! Constant replies and open to work around your schedule. I highly recommend people and would return in the future! More
Buying experience My vehicle was in for service. It required a fair amount of work as it had 125,000 miles on it. I had already viewed a vehicle online as a possible My vehicle was in for service. It required a fair amount of work as it had 125,000 miles on it. I had already viewed a vehicle online as a possible new purchase. I spoke to Tim Schroeder as I was driving to the dealership. I live about an hour away. I arrived at the dealership and the vehicle was out front ready for me to view. Brad handled all of the paperwork for the sale. I was on a tight schedule and he was able to get me in and out. He offered to schedule a separate time to thoroughly go through all of the features for the vehicle. I will be back for that. I have always had my BMW serviced at Motorwerks for the last 10 years. Because of my distance from the dealership and my schedule I have always needed a loaner vehicle. The service has been great. More
Birthday Experience This was a great experience. I had been planning a surprise birthday present for my wife. Years ago she had a blue convertible. I wanted to get her This was a great experience. I had been planning a surprise birthday present for my wife. Years ago she had a blue convertible. I wanted to get her a new RED one. JP Liesenfeld at Motorwerks BMW made it happen. I looked at another dealership and was left hanging. JP was able to locate the car of her dreams with just the right equipment and color. We had a short turn around time but they were able to get the perfect car from Kansas City. The Motorwerks team was able to work with me to make the surprise perfect, including the cake and the big gold ribbon. Even the finance guy was a delight to work with - very personable. The "genius" guy was also very good in explaining all the features to my wife - we will have to go back to season two! On the hold a great experience. More
Great experience! This was our first experience with this dealership. Shawn Simonet was excellent to work with including: knowledge of the vehicles he showed us, serv This was our first experience with this dealership. Shawn Simonet was excellent to work with including: knowledge of the vehicles he showed us, service information, and a smooth buying experience. Ian Karume was also very informative and helpful after our purchase, regarding set up and technology information. Everyone at the dealership from the front door to driving away with our purchased vehicle, was friendly and helpful. Thank you! More
Excellent Bought My wife her 2nd Jaguar from this dealership. As with the first purchase 3 years ago it was stress free and Our salesman Shawn Simonet was as mu Bought My wife her 2nd Jaguar from this dealership. As with the first purchase 3 years ago it was stress free and Our salesman Shawn Simonet was as much a pleasure to deal with as Todd Lamb was with the first purchase. Facility is the nicest You will ever visit and staff is extremely professional and friendly. Thanks to all again. More
A stress-less Experience I'd bought my first BMW from my son-in-law 5 years ago and loved the car, never thinking I would own a BMW. Now it was time to replace it. I looked at I'd bought my first BMW from my son-in-law 5 years ago and loved the car, never thinking I would own a BMW. Now it was time to replace it. I looked at other brands but because I loved my car so much, I wanted to see if it were possible to get another. I worked with Tim Schroeder and Ryan Kaulbars and was able to trade in my '06 and got a '14 that seems brand new! It was a great experience, with no pressure and wonderful assistance. The dealership has given excellent service in the past 6 years (thank you Rick Larson!) and I look forward to many years ahead! J. Eileen Stone More
First experience, a great experience Shawn Simonet in sales made our first-ever BMW dealership visit a great one. His professionalism and product knowledge were of the highest order. This Shawn Simonet in sales made our first-ever BMW dealership visit a great one. His professionalism and product knowledge were of the highest order. This was topped off by his calm, non-pushy demeanor and made our 5 hour adventure a pleasure. Shawn spoke with you like you were a long-time friend and at no time did we feel like we had to make an immediate decision. The first-rate service continued when we met with Mike in finance. He described the additional service options available and went through all of the paperwork in a very professional manner. We left in an X5 without any buyers remorse. A car dealership is only as good as their people, and they have some great ones here. More
Natalie green Natalie thank you so much for helping with my car buying journey... I really appreciate that you understood what my needs were , I found the perfect Natalie thank you so much for helping with my car buying journey... I really appreciate that you understood what my needs were , I found the perfect vehicle (with your help) I am soooo happy! Becki More
Ask for Dylan Fernandes in new car sales!!! I just leased my fourth BMW from Dylan Fernandes at Motorwerks BMW, I really wanted to try something new but Dylan changed my mind once again. I hav I just leased my fourth BMW from Dylan Fernandes at Motorwerks BMW, I really wanted to try something new but Dylan changed my mind once again. I have come to expect VIP service at a BWM dealership but Dylan goes above and beyond my expectations. He is a true BMW enthusiast and really knows his stuff. I have come to trust his opinion and always feel as though he has my best interests in mind. He has given me great deals and you can tell he takes pride in his work. He goes out of his way to make sure all the little details are taken care of and everything is perfect. I highly recommend you ask to work with Dylan! More