
Motorwerks BMW
Bloomington, MN
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Customer for Life The Service I received during my recent purchase(s) was outstanding. Not only was the response to my web queries very responsive, under 10 minutes fro The Service I received during my recent purchase(s) was outstanding. Not only was the response to my web queries very responsive, under 10 minutes from from Brad Wicklund, it was accurate and gave me the details I needed to make my decision. The great pricing that Tim and Matt provided me was unbelievable. This was my 5th purchase from Motorwerks and my 7th BMW. Thanks again Motorwerks and BMW. Customer for Life - Curt More
Well Deserved Rating I dealt with sale associate Natalie Green at Motorwerks BMW and she took excellent care of me, meeting my needs on the trade as well as negotiating th I dealt with sale associate Natalie Green at Motorwerks BMW and she took excellent care of me, meeting my needs on the trade as well as negotiating the final price of the vehicle. I got a Pre-Owned BMW 328i Convertible and after taking it home the first night I heard a noise in the engine. I told Natalie about the issue, and she and Service Adviser Brian Rotter immediately activated their 'We Owe" policy, and my vehicle's issue was corrected and returned to me repaired and cleaned. A week later and she is running well, so I truly appreciate Motorwerks stepping up to the plate and making sure the issue was corrected to BMW standards and running the way a BMW should. More
Service Excellence I truly enjoyed my first BMW experience. Working with Anthony Williams was exceptional. He was knowledgeable, professional, patient, and informative I truly enjoyed my first BMW experience. Working with Anthony Williams was exceptional. He was knowledgeable, professional, patient, and informative. I will recommend his services to friends and family and hope to use him again in the future. More
First BMW: Couldn't be happier Walking into the dealership (without an appointment) we were greeted with a warm smile from front desk and Brad Davis. Brad then took the next 20-30mi Walking into the dealership (without an appointment) we were greeted with a warm smile from front desk and Brad Davis. Brad then took the next 20-30minutes to get to know me and my fiancé and what we were looking for. He discussed lease options and took us upstairs to see models. Every part of the process we received excellent information and knowledge about the brand. After going outside and sitting in a few cars we choose one to test drive. Brad came along and took us on a great journey to learn the car (BMWX5Msport). We went through price options and purchased the car. The showroom was clean, spacious and inviting. I know when I do need service that I'll be able to sit comfortably and wait. More
Purchased a 2017 X3 I went to the BMW dealership as a first time buyer not really knowing if I was interested in BMW. After a test drive with Lars Lindstrom, my Sales p I went to the BMW dealership as a first time buyer not really knowing if I was interested in BMW. After a test drive with Lars Lindstrom, my Sales person, I was hooked. Lars did a great job convincing me BMW should be my next car. Thanks Lars. I love it more every day! More
Excellent Experience I purchased my first BMW (an X1) with Brad Davis. I can only say the best things about this experience from start to finish. Brad took the time to tes I purchased my first BMW (an X1) with Brad Davis. I can only say the best things about this experience from start to finish. Brad took the time to test drive many vehicles with me, he took the time to show me all of the features of each and he also made sure the purchase fit into my budget. I have been in contact with him since and he is wonderful. I would highly recommend Motorwerks BMW, specifically Brad Davis. More
Bought a Pre-Certified 330i Xdrive I want to thank Eric Bugenhagen for a very professional experience. My all around sales experience was awesome. I buy a new car every 3 years so I hav I want to thank Eric Bugenhagen for a very professional experience. My all around sales experience was awesome. I buy a new car every 3 years so I have a lot of experience with dealerships. Motorwerks and Eric made it very easy to buy the car of my dreams!! Thanks again. More
Bought a new I3. Service received was impeccable I want to thank Adam Cote for such a great sales experience. After a disaster at another Twin Cities BMW dealer, it was refreshing to come in to the s I want to thank Adam Cote for such a great sales experience. After a disaster at another Twin Cities BMW dealer, it was refreshing to come in to the showroom, be acknowledged and welcomed. Adam was knowledgeable and helpful and courteous to a fault. For example, I forgot my driver's license after my test drive. Adam gave me a call to let me know and even offered to drive them up to where I was having dinner. That Minnetonka BMW is how service is done. Thanks again Motorwerks BMW. More
Don't waste your money here, not worth Buying a car from Motorwerks is a extremely costly mistake. Just read other reviews, Recently I bought 2013 335XI from them and paid the extremely pre Buying a car from Motorwerks is a extremely costly mistake. Just read other reviews, Recently I bought 2013 335XI from them and paid the extremely premium price because of the color which I love. The day I test drove it was raining and could not see any paint imperfections and damages, they did not even offer me to take it inside the garage to show me( because they knew it). I drove home the car, used for week and then spent washing the car my self. Guess what, all heavy wax and polish they put on is all gone and here is bare car with 4 different colors of paint( I started crying!!!), wait its not just 4 different paint colors its spray painted over dust and lot of run overs etc. Any person( even 10 year old) can tell this car is repaired repainted from 5 feet away. Now I remember When I went to look at it there was guy fixing other cars in parking lot. I did not realize that time. How can the BMW dealer can do this to BMW customers, I started complaining to dealer, very poor response( you know why they made money). Finally I got response telling me to take it to nearest dealer the confirm that what I was saying is right( bcoz I leave 700 miles away). Everything what I complained was right and provided the written estimate from BMW, then they say we can’t pay. You bought the car, we got money and deal over. What a car I bough from junk dealership. I can’t understand how BMW dealer buy junk car and fix and sell. I have reported to BMW.. They have perfect art of getting people to pay way more than and for junk cars…. Please I don’t even think about this dealership. More
Great experience start to close Was about to purchase another brand from another local dealer when I decided to take a last minute look at Motorwerks. Smart move. Do yourself a favor Was about to purchase another brand from another local dealer when I decided to take a last minute look at Motorwerks. Smart move. Do yourself a favor - walk in the door and go directly to Adam Cote. Easy to work with and ready & able to make thing happen. We'll be back for our next car. More