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Motorwerks BMW
Bloomington, MN
1,034 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 23, 2017
wonderful experience working with very professional staff We recently bought a certified BMW (335) from this dealer and had a wonderful experience! Ryan Kaulbars was a fun to work with! He was very helpful We recently bought a certified BMW (335) from this dealer and had a wonderful experience! Ryan Kaulbars was a fun to work with! He was very helpful and professional, courteous and extremely patient and understood our urgency and without pushing anything onto us worked out logistics in matter of hours. I would definitely come back as a repeat customer. Thank You. More
by ajaydash@yahoo.com
Employees Worked With
Ryan Kaulbars
May 20, 2017
I wouldn't recommend this dealership to anyone I respect I guess I should have been more careful. This was my first time buying a car from a dealer so I felt a little bit nervous. I realized much later that I guess I should have been more careful. This was my first time buying a car from a dealer so I felt a little bit nervous. I realized much later that I should have probably asked around first. I felt very mishandled and frustrated in this process. Natalie told me an interest rate that I found suiting to my needs then when I met with the finance person at BMW they told me something completely different that was much higher than I had anticipated. I don't know why she would lie to me or tell me something she didn't know about. I also wanted to make a significant downpayment for my car and apparently that was not communicated with the finance department. I wanted my interest rate to be lower and if I put money down I believe it would have made a difference in the rate I got. I didn't feel satisfied once I realized that no one was really listening to what I as the buyer wanted to do to make this a manageable purchase. Since I am young and I don't have a lot of experience with this kind of thing, I feel like I was taken advantage of. They really wanted to get me out of there and move on to the next person. I get that as a salesperson, it's their job to make the sale, but this is just inexcusable. I would never recommend anyone to this dealership unless I want them to feel exploited and unsatisfied. This experience left me with a bitter taste in my mouth and I don't want to ever deal with these people again. More
by angiesmith
Employees Worked With
Natalie Green
May 16, 2017
Thorough Professional Shawn is a complete professional. He works with you to make sure the vehicle you acquire is the one that you really want. He takes the extra time to s Shawn is a complete professional. He works with you to make sure the vehicle you acquire is the one that you really want. He takes the extra time to search for the vehicle that fits you. Best of all, he follows up and if the car you're looking for isn't immediately available, he keeps looking and keeps in touch to let you know how the process is going. I've purchased multiple cars through Shawn and I've never been disappointed. More
by Barry Fick
Employees Worked With
Shawn Simonet
May 15, 2017
Excellent! Shawn was great to work with! I told him the price range I was looking for and he found the perfect car for me! Very friendly, professional, and to th Shawn was great to work with! I told him the price range I was looking for and he found the perfect car for me! Very friendly, professional, and to the point! Thank you, Shawn! More
by Crystalmarsh660
Employees Worked With
Shawn Simonet
May 10, 2017
My new X5 I recently purchased my BMW from Adam Cote and he was a great person to work with. He was very patient and showed me many different cars and it helped I recently purchased my BMW from Adam Cote and he was a great person to work with. He was very patient and showed me many different cars and it helped me with what features I wanted in my new vehicle. I would highly recommend him and this dealership. More
by I. Polyakov
Employees Worked With
Adam Cote
May 09, 2017
Excellent Customer Service I recently just purchased my first BMW at BMW Moterworks and it was such a great experience. The dealership is beautiful and the staff is so helpful a I recently just purchased my first BMW at BMW Moterworks and it was such a great experience. The dealership is beautiful and the staff is so helpful and friendly. Dylan Fernandes was very knowlegable and personable. He took the time to understand what I was looking for in a car and focused on the areas that would benefit me the most. My overall car leasing experience was the best ever thanks to all the staff at BMW. More
by kwit21
Employees Worked With
Dylan Fernandes
May 05, 2017
New 540 purchase with Brad Wicklund Just bought a car I absolutely love with the help of Brad Wicklund. He was very patient and showed me many different cars and even took me off site t Just bought a car I absolutely love with the help of Brad Wicklund. He was very patient and showed me many different cars and even took me off site to take a look at some cars they had in storage so I can get a better handle on what color and features I wanted in my new vehicle. I would recommend using Brad when going to purchase a new BMW. More
by Pete
Employees Worked With
Brad Wicklund
May 05, 2017
Excellent sales person I came in not expecting to purchase but Ryan worked extremely hard to get me into the vehicle I wanted at a resonable price. A win win experience I came in not expecting to purchase but Ryan worked extremely hard to get me into the vehicle I wanted at a resonable price. A win win experience More
by MarkK
Employees Worked With
Ryan Kaulbars
May 05, 2017
Shawn Simonet is first class! This is our second purchase from BMW Moterwerks and second time working with Shawn Simonet. Last January, we helped purchase a used 2007 bmw for our s This is our second purchase from BMW Moterwerks and second time working with Shawn Simonet. Last January, we helped purchase a used 2007 bmw for our son. Even though the purchase was under $10k, Shawn provided great customer service and treated us with the same respect, enthusiasm, and attention as if we were making a $100k purchase. Shawn also came through for us again today. Our Honda Pilot lease was up and Buerkle Honda reneged on an agreement to pay us a portion of the equity, and, needless to say, we were angry. We remembered the experienced with Shawn and reached out to him. He once again came through for us giving us a fair deal with turning in the Honda's lease through them. We purchased a 2013 Nissan Altima with low miles for a really good price! Thank you Shawn, and thank you BMW Motorwerks for first class service! Sincerely, Adam and Shannon Nelson More
by ASnelson
Employees Worked With
Shawn Simonet
May 04, 2017
Great service! Brad was very helpful and made purchasing a new car very easy. I was very pleased with the experience and really love my new BMW. Thank you! Brad was very helpful and made purchasing a new car very easy. I was very pleased with the experience and really love my new BMW. Thank you! More
by Michelle
Employees Worked With
Brad Davis
