Motorwerks BMW

Accommodating and helpful I've had relatively ok experiences with other dealerships in the past but Working with Greg McDonald at Motorwerks put things into perspective on what I've had relatively ok experiences with other dealerships in the past but Working with Greg McDonald at Motorwerks put things into perspective on what differentiates an ok experience from a good one. Greg took the extra steps needed to make sure that I would be happy with the vehicle I was purchasing More

Need an BMW - See Adam at Motorwerks BMW. As an experienced motorist and one who keeps a car for 15 to 20 years, I thought Motorwerks & particularly Adam Cote made the process very easy and en As an experienced motorist and one who keeps a car for 15 to 20 years, I thought Motorwerks & particularly Adam Cote made the process very easy and enjoyable. I knew exactly what I wanted, and Adam helped me custom order the perfect vehicle. I'd highly recommend him to those who are looking for a new car! I also appreciated the relaxed environment and approach at Motorwerks. More

My First BMW Stepping into Motorwerks, I wasn't expecting to leave with a new car, but I did just that. I walked in and was instantly greeted by Ed and he did ever Stepping into Motorwerks, I wasn't expecting to leave with a new car, but I did just that. I walked in and was instantly greeted by Ed and he did everything he possibly could to get me into the car of my dreams. Everyone at Motorwerks was friendly and made this experience one I will never forget. I'll definitely be back! More

First Time Motorwerks Buyer We recently purchased a used vehicle from Motorwerks BMW. The buying process was the quickest and easiest that I have ever experienced. We did have We recently purchased a used vehicle from Motorwerks BMW. The buying process was the quickest and easiest that I have ever experienced. We did have a couple of concerns after we left. The General Manager, Matt Mickelson, listened to our concerns and addressed them quickly and adequately. We love our new vehicle and would definitely go back. Thank you! More

Great experience! I was looking for a used vehicle for my son. Shawn worked with me over the phone and via e-mail applying little pressure. When we showed up at the sto I was looking for a used vehicle for my son. Shawn worked with me over the phone and via e-mail applying little pressure. When we showed up at the store he was very accommodating. The entire process was smooth, we were on our way quickly. More

My experience with BMW, Bloomington has been a nightmare. Conclusion: My experience with BMW, Bloomington has been a nightmare. Always go to BMW, Minnetonka for your service needs – different ownership Conclusion: My experience with BMW, Bloomington has been a nightmare. Always go to BMW, Minnetonka for your service needs – different ownership/ management. Better reputation. Problem: My 2005 BMW (150,000 + miles) had experienced severe car problems resulting in my car completely shutting off while driving in December 2016. I had taken the car in to the dealership to have it diagnosed and they had reported back to me that I had an oil leak that was causing a shortage with the computer. $850.00 later, got it fixed. Less than 5 miles later on my way home, my car completely shut off once again. I immediately returned to BMW, Bloomington to report the issue once again. They had run a diagnostic once again (thankfully – it was free) and told me I had needed a new computer. When I heard the price of what a new computer would cost - $3,946.46 I had called my dad, who is more mechanically savvy than I am to help me out with the issue. After he had discussed with them over an hour – troubleshooting other probable causes of what could be the issue, performing another diagnostic, even talking to the head mechanic, they were 99% sure the computer was still the issue. But, something in my gut told me otherwise. Upon getting my car towed to back to my house, I had decided to look more into the issue myself. I looked up the code P0174 (the returned code from the diagnostic) and saw that bank 2 was running lean. Looking at all of the possible bank 2 issues, I had decided to look into the “easy fixes” first. Two second into investigating, there was a HUGE hole in my air intake boot. Upon the replacement, my car was fixed. My car has not shut off since. Through various conversations, I had been recommended to write this review. Many seemed all too familiar with the B.S. associated with BMW, Bloomington’s service department. More

Great Experience with NO Pressure I'm a first time BMW owner. Shawn Simonet did a fantastic job walking me through the BMW family of cars and their options. I was looking for a vehi I'm a first time BMW owner. Shawn Simonet did a fantastic job walking me through the BMW family of cars and their options. I was looking for a vehicle with low miles. Shawn was very patient with me as it was very difficult to choose from all the great deals, options and colors. Shawn helped me narrow it down to what was important to me. Shawn went out of his way like no other sales person I have ever met. I wanted my wife to see the BMW 3 series but she was not able to get to the dealership. Shawn went out of his way to drive the vehicle across town so my wife could test drive it with me. My wife fell in love with the vehicle!! Shawn you are the best! Thank you for an incredible buying experience and the best deal in town ! More

Never drop car off unattended when switching Car Makers! Came to drop my car off and the Lady who do returns was at lunch so I left my car at Motorwerks Bloomington,MN. for an appointment at Feldmann Import Came to drop my car off and the Lady who do returns was at lunch so I left my car at Motorwerks Bloomington,MN. for an appointment at Feldmann Import Bloomington. Came back one hour later my car has been inspected and washed with a dent that was not there. They fail to review security cameras as to what the car looked like when I returned it. Salesman had attitude when I mentioned I was buying a S550 Mercedes. More

Very accommodating dealer I enjoyed working with the staff here. The sales experience wasn't rushed, if fact it was slightly pokey... but the people were great. I worked with A I enjoyed working with the staff here. The sales experience wasn't rushed, if fact it was slightly pokey... but the people were great. I worked with Ayman Hassanein who was excellent and patient. More

Professional interactions I was casually looking for a replacement vehicle and Ayman pointed out company owned 2017 x3 with very limited miles in excellent condition. He was pr I was casually looking for a replacement vehicle and Ayman pointed out company owned 2017 x3 with very limited miles in excellent condition. He was professional through out the experience and responsive to my communications via text after hours. More