
Motorwerks BMW
Bloomington, MN
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Great customer service . Knows the vehicles to help make an informed decision and answers all questions. The whole buying process was smooth from start to finish. . Knows the vehicles to help make an informed decision and answers all questions. The whole buying process was smooth from start to finish. More
Purchased a new M5 Dylan was an absolutely incredible guide as I purchased this new car - I ended up custom ordering a car and having a few modifications done, all with Dylan was an absolutely incredible guide as I purchased this new car - I ended up custom ordering a car and having a few modifications done, all with a very tight window to lock-in some specials. Dylan somehow pulled off what I thought were miracles to get everything done and delivered everything on the dot. Under-promised and over-delivered all the way through! More
Shawn is amazing! The best. Second BMW from Shawn. We came with the only intention of finding him. We waited for him to become free. He went up and beyond where most salesman wo Second BMW from Shawn. We came with the only intention of finding him. We waited for him to become free. He went up and beyond where most salesman wouldn’t. He had car delivered to my residence two hours away and took trade back to dealership. I’m not the easiest client to deal with. And he was awesome!! Don’t buy from anyone else, anywhere. More
Most informative and straight to the point I was immediately helped upon entering the building and Duayne Weir connected with me at the front desk; He was respectful and polite and helpful in I was immediately helped upon entering the building and Duayne Weir connected with me at the front desk; He was respectful and polite and helpful in finding several choices or 2 series BMW to drive and review. He spent time with me uninterrupted on two separate visits and we came to a mutual agreement which I am very happy about. I'm very pleased with Duayne's approach and thorough explanations and in car demonstrations; Thanks much! More
First impression Neil O'Mara, was the salesman that approached us on our first visit. Neil greeted us with a nice smile, made good eye contact, and introduced himself Neil O'Mara, was the salesman that approached us on our first visit. Neil greeted us with a nice smile, made good eye contact, and introduced himself with a friendly handshake. He was a good listener to our interest and answered our questions. Very good first impression! More
First Lease/First BMW Dylan and Luke were great to work with. My wife and I have always owned our vehicles so we were new to the leasing process. Dylan and his partner Lu Dylan and Luke were great to work with. My wife and I have always owned our vehicles so we were new to the leasing process. Dylan and his partner Luke walked us through the entire process and made sure we understood the advantages of going that direction. When it was all said and done we walked away with a beautiful new BMW and felt confident that we worked with the right people and the right company. We will be customers for life! More
Professional and friendly The sales man, finance staff, and service staff were all professional, prompt, and friendly. They were attentive and respected as people and not just The sales man, finance staff, and service staff were all professional, prompt, and friendly. They were attentive and respected as people and not just potential customers. Duayne Weir was the sales man and he was willing to do whatever he could to not just sell us a car, but make sure it was the one we wanted. More
Easy and honest transaction. If the title doesn't say it all let me explain. Shawn is truly a professional at what he does. From the moment I walked in the door to the moment I If the title doesn't say it all let me explain. Shawn is truly a professional at what he does. From the moment I walked in the door to the moment I left it was treated with the utmost respect and honesty. When I test drove the vehicle it had not yet been through its inspections that the dealership does but I knew it was the car for me so I put a deposit down. After I did this is was a little concerned about even if they did find something that maybe they just wouldn't say anything knowing the sale was allready a done deal, but no i received a phone call the next day telling me that there was some minor repairs to be made and at no cost to me. If you are looking for a honest dealer to do business go to motorworks and see Shawn. You won't be disappointed!!! More
Excellent service Mr Shawn do excellent job, He’s taking care of us very good. BMW motorwerks lucky to have a guy like Mr Shawn. Thank you. Mr Shawn do excellent job, He’s taking care of us very good. BMW motorwerks lucky to have a guy like Mr Shawn. Thank you. More
You, above all else The employees at Motorwerks BMW offer the best customer service I've ever received at a dealership. Every aspect of your experience starting with your The employees at Motorwerks BMW offer the best customer service I've ever received at a dealership. Every aspect of your experience starting with your first step in the door is about showing you that you are the most important person in front of them. Shawn Simonet and Stephen Cornell make an excellent team, they've been working together for years across multiple dealerships and the comaradarie really shows that well. I've been there several times for regular maintenance as well as multiple car purchases, this is one place I can confidently recommend because no matter how much or how little you spend here you are getting that much and more back from this team. Thank you so much. More