Motorwerks BMW

Great Experience My husband and I just recently bought a vehicle from them....Tu Doan provided us with excellent service! Their was also a lot of inventory for us to p My husband and I just recently bought a vehicle from them....Tu Doan provided us with excellent service! Their was also a lot of inventory for us to pick the right one and not settle. More

Thank you Shawn! I just purchased my second vehicle from Shawn Simonet. What a great experience. He is kind, humble, and friendly. He understands what I'm looking for I just purchased my second vehicle from Shawn Simonet. What a great experience. He is kind, humble, and friendly. He understands what I'm looking for and always seems to have the perfect car waiting when I arrive. The experience is relaxing and enjoyable. He truly looks for the best deal he can give. Thank you for your expertise. Darius called to invite me to the sales event and we had a great conversation. More

Successful, Efficient Purchase of a 750Xi This dealership provides excellent support to the sales process with information and honest discussion. We have purchased four cars at this dealershi This dealership provides excellent support to the sales process with information and honest discussion. We have purchased four cars at this dealership over 5 years and the service has improved each time. The dealership is there to sell cars, but the organization strives to be certain the customer buys what he/she wants and makes good decisions with information. I would definitely recommend this dealership. Leo Guzman has been our sales specialist and Ms Rodriguez has done the financial part very effectively. More

Leasing I worked with Dylan at least 4 times over the years. I think that says it all. He is the absolute best. Very knowledgeable and has a great personali I worked with Dylan at least 4 times over the years. I think that says it all. He is the absolute best. Very knowledgeable and has a great personality! More

Great experience Worked with the amazing Jay Chang. He went above and beyond. Jay was patient and addressed all my concerns. He is an amazing person, did you know he Worked with the amazing Jay Chang. He went above and beyond. Jay was patient and addressed all my concerns. He is an amazing person, did you know he rode a bicycle from Rochester NY to MN? Check out his video on YouTube. More

Just ask for Leo! Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo! More

No ethics - Bait and switch Spend 2-3 weeks trading emails with Jay Chang and visiting the dealership about an 2019 X5 I wanted to order. Test drove one and decided to buy. Ask Spend 2-3 weeks trading emails with Jay Chang and visiting the dealership about an 2019 X5 I wanted to order. Test drove one and decided to buy. Asked for a CASH deal and received a written proposal which included a $2K incentive; email was clearly labeled CASH PROPOSAL. When I showed up to sign the paperwork and put down a deposit I was told I needed to fill out a credit appplication and make a minimum of 4 payments to get the incentive. That would have triggered about $570 in interest costs to me. I asked why a cash deal needed payments and interest and got the “let me talk to my manager” line. Jay came back with 2 payment plans from his manager (maybe Tony?). Complete bait and switch. These guys are unethical and fit the used car salesman stereotype to a T. I walked out. Don’t let the suits and environment fool you. It’s not about the money, it’s working with ethical people. How can you trust a dealer that tries to screw your over right out of the gate? BMW is a premium brand and this is how they treat their customers? More